PosarelliVillas GB ltd レビュー 

587
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち5の評価

Posarellivillas have beautiful Mediterranean Villas! We personally spent our summer holiday in Beach Villa Blue in Corfu, Greece and it was magnificent, truly one of the best we had in our lives! I re... もっと見る

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5つ星のうち4の評価

Der Buchungsprozess direkt mit Posarelli Villas lief sehr gut. Einziges Manko für mich war, dass nur eine Bankverbindung in UK zur Zahlung per Überweisung zur Verfügung stand. Das bringt hohe Überweis... もっと見る

企業が回答しました

5つ星のうち5の評価

The website is easy to navigate and the purchasing process went smoothly. I asked for additional information through the chatbot and received a quick response. The chatbot forwarded my request to the... もっと見る

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5つ星のうち5の評価

Villa très moderne avec un vue incroyable ! Nous avons beaucoup apprécié notre séjour et recommandons cette villa. Merci à l’hôte pour sa disponibilité et sa générosité. Tout étais parfait, merci... もっと見る

企業が回答しました

企業情報

  1. バケーション ホーム レンタル代理店
  2. ホリデー アパートメント レンタル
  3. 別荘
  4. 貸し別荘
  5. 結婚式場

当該企業による記述

Great Selection of over 700 exclusive villas with pool in in 600 destinations, 35K satisfied customers every year, but above all Great Dedication and Passion.

PosarelliVillas, Leading Villa Holiday Specialist.

当該企業による記述

Great Selection, Excellent Service and Best Price guaranteed.
We have a variety of villas with pool across popular holiday destinations including Italy, Greece, Croatia and Spain. All our villas are hand-selected, verified and inspected by our experienced experts to guarantee you the promised quality. Visit our website to view our full range of villas and start planning your holiday today, a knowledgeable team of travel experts is at your service.

連絡先

4.5

優良

TrustScore 5段階評価の4.5

587件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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4.5

すべてのレビュー

(587)

過去12か月のレビュー数: 73

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5つ星のうち2の評価

What went wrong was the 3 level stairs…

What went wrong was the 3 level stairs that were too narrow and swirled that it was hard enough to walk up, much less get suitcases to the upper bedrooms.2 bedrooms on 3red floor with 1 small bathroom where the water was a trickle from the shower. No receptacle other than on the underground floor where you had to sit on the step to use a hairdryer- Do you still want more. We payed for the 2 weeks and the wouldn’t give ANY of our money back- Just plain wrong!

2025年12月1日
PosarelliVillas GB ltd ロゴ

PosarelliVillas GB ltd からの回答

Dear Gayle and James,

we are truly sorry about the difficulties you experienced during your stay at Casa Maria Luisa, and we fully understand how frustrating this must have been.

We regret that the layout of the property was not convenient for you and that the description did not meet your expectations.

That said, we would also like to clarify that we made every possible effort to assist you once your concerns were raised. We offered you a choice of three alternative properties in your preferred area at a very special rates, in an attempt to find a suitable solution.

Unfortunately, as the original reservation was made through a third-party portal, our ability to offer further flexibility, particularly regarding refunds, was limited. Had the booking been made directly with us, we would have had more options available.

We truly value our guests and sincerely strive to provide the best possible experience for everyone.

Best Regards.

5つ星のうち5の評価

Ervaring Posarelli

Ik kreeg een snelle reactie op zowel mijn verzoek op informatie als op mijn boekingsverzoek. In eerste instantie was de reactie in het Frans omdat ik op de Franse website had gereageerd. Na hierover een vraag te hebben gesteld werd dit heel snel gecoorigeerd en werd de informatie in het Engels gedeeld.

2025年12月31日
PosarelliVillas GB ltd ロゴ

PosarelliVillas GB ltd からの回答

Dear Roy,

Thank you very much for your kind feedback.

We are pleased to hear that your enquiries were handled promptly and that the language issue was resolved quickly. We truly appreciate your understanding.

We look forward to welcoming you and remain at your disposal for any further assistance.

Kind regards.

5つ星のうち5の評価

Super Villa, ausgezeichneter Service

Der Buchungsprozess ist einfach und übersichtlich.
Die gebuchte Villa war genau wie auf den Fotos abgebildet und der Zustand hervorragend.
Die Betreuung vor Ort war verbindlich und ausgezeichnet. Danke Babis!
Posarelli gerne wieder!

2025年7月8日
PosarelliVillas GB ltd ロゴ

PosarelliVillas GB ltd からの回答

Thank you so much for your wonderful review Christoph!
We’re delighted to hear that the booking process was smooth and that the villa met your expectations.
We truly appreciate your trust and would be thrilled to welcome you back to one of our stunning properties again in the future.

Warm regards,
The Posarelli Team

5つ星のうち5の評価

Great employees

Great communications by employees and invaluable help making our booking.

2025年11月18日
PosarelliVillas GB ltd ロゴ

PosarelliVillas GB ltd からの回答

Thank you so much for the awesome feedback, Steve. We’re thrilled to hear that our team’s communication and support helped make your booking nice and smooth. We really appreciate you choosing us, and we hope you have an amazing time in Corfu.

5つ星のうち2の評価

Tvivlsom oplevelse ........

Vi var 8 voksne og 5 børn i Nicola, Toscana i uge 42

Fint hus med god beliggenhed - MEN

Der burde være korrekt kørselsvejledning, da Google Maps fører os til et delvist nedrevet hus. Men hvis man kører lidt længere, kommer man til 46C - men huset ligner ikke det, man har lejet.

Ingen af de 3 toiletter i stueetagen kunne ikke skylle ud, og det ene var delvist adskilt.
Der var ingen mulighed for at hænge håndklæder til tørre - så de endte med at ligge på gulvet.
Alt for få håndklæder til 13 personer i et poolhus, når der ikke er en tørretumbler.

Ved ankomst bliver man bedt om at sortere affald i 4 små spande. Men beholdere til at tømme spandene ligger 250 m væk og var fulde på dag 2.

Poolen var fuld af alger, og bunden kunne næsten ikke ses på dag 4.
Poolen burde gøres klar, så den er brugbar, når gæsterne ankommer. Og i øvrigt falder vandstanden, og vandet bliver derfor ikke renset.
Det ville være godt, men en slags børnesikring på døren til poolen.

Køleskab/fryser kunne ikke køle ordentligt ned - sandsynligvis fordi skufferne i fryseren ikke passede, og fryserdøren derfor stod på klem. Efter vi fjernede skufferne, virkede det.
Meget dårligt køkkenudstyr. Kun 3 større køkkenknive (ikke skarpe), men 4 øser og 3 hulskeer!
Bestikkurven i opvaskemaskinen har huller i bunden, så bestikket falder ned og blokerer maskinen.

Der burde være en mappe til gæsterne med information om området, herunder steder at besøge, restauranter, shopping osv. og information med kontaktoplysninger, hvis man har brug for hjælp, og kontaktnumre til udlejer, nødtjenester, læge osv.

Ingen fjernsyn i huset, og alle vinduer skal pudses, nok for første gang i dette årti.

Prisen for opvarmning er meget uklar. Er det pr. time, pr. person, pr. dag eller hele opholdet?

2025年10月12日
自発的なレビュー
PosarelliVillas GB ltd ロゴ

PosarelliVillas GB ltd からの回答

Hej
Vi er kede af at du ikke var tilfreds med opholdet. Vi har som mål at tilbyde kvalitetssikrede ferieboliger af høj standard til vores kunder og tager sådan feedback meget alvorligt. Vi har haft dette hus i vores portefølje siden 2021 uden at have modtaget negative tilbagemeldinger. Vi har derfor brugt lidt tid på at indhente information fra husejeren for at få en bedre forståelse af hvad der er sket. Her er nogle forklaringer fra husejeren og os:

Vedrørende vejbeskrivelsen: Vi har som nævnt haft huset i vores katalog siden 2021 uden at nogen af vores tidligere kunder har haft problemer med at finde frem. På trods af dette vil husejeren sætte et ekstra skilt op ved indkørslen til huset.

Poolen var fuldt funktionsdygtig, og I brugte den fra første dag. Vandstanden falder en smule, når man renser filtrene, men fyldes hurtigt op igen uden problemer.

Køleskabet: En hylde havde forskubbet sig og ramte døren – det var nok at flytte den 2 cm, så lukkede køleskabet som normalt.

Skraldespandene er placeret et stykke fra huset med vilje, da vi tidligere har fået klager over lugt i haven, når det var varmt, og fordi skraldebilerne kom hver morgen (nogle gange kl. 5) for at tømme spandene lige foran huset, hvilket var generende. Spandene tømmes af Alia, og nogle gange kan de blive fyldt op inden tømning, men det er ikke et problem at stille posen ved siden af spanden. Affaldssortering er bestemt af de lokale myndigheder.

Opvaskemaskinen: Der var nogle defekter på bestikskuffen. Nye dele er bestilt.

Køkkenudstyret er blevet gennemgået, og nogle ting er udskiftet. Dette er den første klage over køkkenudstyr nogensinde.

Kontaktoplysninger til husejeren findes i din voucher. Der findes også kontaktoplysninger til vores kontor i Toscana. Hvad angår information om området, plejer de fleste jo at søge information selv på nettet nu om dage, men at lave en informationsmappe er naturligvis noget, vi kan ordne.

Prisen for opvarmning er pr. forbrugt m³ gas. Prisen er angivet i voucheren og på hjemmesiden. Vi tager selvkritik for at det ikke er blevet præciseret at der er tale om gas.

Her er alle anmeldelser af huset: (Kopier linket og indsæt det i din browser)
https://www.posarellivillas.dk/italien/toscana/cerreto-guidi/96007#target_testimonials

Mvh
Posarelli Villas

5つ星のうち5の評価

5* - much better than airbnb!

Had a great experience with this company. Fabulous villa and great service from the company representative. A welcome pack on arrival and a really thoughtful gift when we left. Would 100% recommend.

2025年10月3日
自発的なレビュー
PosarelliVillas GB ltd ロゴ

PosarelliVillas GB ltd からの回答

Thank you so much for your kind words! We’re delighted to hear you enjoyed your stay and appreciated the little touches. We’d love to welcome you back again in the future!

5つ星のうち5の評価

The facility turned out to be the best…

The facility turned out to be the best part of this trip. From the view to the private pool the overall facility would be hard to beat.

2025年7月18日
PosarelliVillas GB ltd ロゴ

PosarelliVillas GB ltd からの回答

Thank you so much for your kind words about Seaviex Lux! We’re thrilled to hear that you enjoyed the facility, the view, and the pool. It’s wonderful to know this was the highlight of your trip, and we hope to welcome you again at one of our stunning Villas in the near future.

5つ星のうち2の評価

Please update the picture of the Villa…

Please update the pictures of the Villa on VRBO and Airbnb...also the description of the Villa is not all correct. There is No, solarium and no 2nd kitchen as described..also it needs to be kept up...overgrown ...

2025年9月26日
自発的なレビュー
PosarelliVillas GB ltd ロゴ

PosarelliVillas GB ltd からの回答

Dear Miguel,

Thank you for your feedback. The photo gallery was updated just before summer 2025. We have never advertised two kitchens, and the space next to the pool, equipped with sun loungers, is available for our guests’ use.

Best regards.

5つ星のうち5の評価

Love Posarelli Villas

Great Service, Easy Booking

2025年9月25日
PosarelliVillas GB ltd ロゴ

PosarelliVillas GB ltd からの回答

Dear Melissa. We appreciate your positive feedback! It’s great to know you had a smooth booking experience. Thank you for choosing us.

5つ星のうち5の評価

Very simple process to book my…

Very simple process to book my accommodation. Quick responses, even over a weekend, and booking procedure was very simple.

2025年10月13日
PosarelliVillas GB ltd ロゴ

PosarelliVillas GB ltd からの回答

Thank you so much for your kind words! We’re delighted to hear that you found the booking process simple. Wishing you a wonderful stay! Warm Regards.

5つ星のうち5の評価

Very quick and flexible support!

Very quick and flexible support!

2025年10月9日
PosarelliVillas GB ltd ロゴ

PosarelliVillas GB ltd からの回答

Thank you for your kind words! We’re really glad you appreciated our support, it means a lot to our team. Wishing you a wonderful holiday!

5つ星のうち1の評価

Rigtig dårlig adresseangivelse

Rigtig dårlig adresseangivelse. Utrolig svært at finde-
Ingen information om og hvordan nøgle/adgang til huset fandtes.

2025年9月25日
PosarelliVillas GB ltd ロゴ

PosarelliVillas GB ltd からの回答

Hej
Vi beklager at du ikke kunne finde huset.
Som du kan se i kørselsvejledningen du modtog i din voucher, er husets adresse tydeligt angivet, men du bedes om ikke at bruge denne, men i stedet de angivne GPS-koordinater eller linket til Google Maps hvor huset er markeret.
Vi kan derfor ikke se, at vi har utilstrækkelige oplysninger i rutevejledningen. Du finder også navn og telefonnummer på nøgleindehaveren i samme voucher. Ankomst skal aftales med hende på forhånd.

Her er en kopi af den kørselsvejledning du modtog:

KØRSELSVEJLEDNING
Indkvarteringsadresse:
Via delle Fornaci 50, 58019 Porto Santo Stefano, Toscana, Italy

GPS-koordinater:
42.4283713, 11.1266347

Casale Argentario is located near the town of Porto Santo Stefano

Google Maps
https://maps.app.goo.gl/7b1ewVkYMdNyc1kH6

We recommend using the directions on the link provided, rather than the house address, which may take you somewhere else.

Vi finder det derfor lidt mærkeligt at du giver en anmeldelse med 1 stjerne i betragtning af ovenstående oplysninger.
Mvh
Posarelli Villas

5つ星のうち5の評価

Home is excellent

Home is excellent, every detail perfectly clean.
Very loving and very welcoming lady of the house. Swimming pools are cleaned daily. I would go again, I was very satisfied.

2025年8月7日
自発的なレビュー
PosarelliVillas GB ltd ロゴ

PosarelliVillas GB ltd からの回答

Dear Malvina,

Thank you for your kind words. We are delighted to hear that you enjoyed your stay and felt welcomed in our Villa. Your satisfaction is our greatest reward, and it would be our pleasure to host you again in the future.

Warm regards.

5つ星のうち1の評価

Beach Villa Joanna in Corfu…

Stayed in Beach Villa Joanna in Corfu and it’s clearly not up to standard for what you pay.
Poor quality sunbeds that were ripped and old. No hot water for days, no welcome pack or decent communication regarding the facilities in the villa or the local area.
Fridge freezer is out of date and old the seal has gone round the door so food had to be thrown away.
Ant infestation inside the wardrobes, bathrooms and bedrooms. No where to store your clothes in the 3rd bedroom which was the size of a shoe box.
They claimed that the hot water problem was from us exceeding the number of guests but the problem started from the first day and lasted 3 days, we only had 2 guests the first night and one extra guest on night 3 only!!

2025年8月19日
自発的なレビュー
PosarelliVillas GB ltd ロゴ

PosarelliVillas GB ltd からの回答

Dear Louise,
thank you for sharing your feedback regarding your stay at Beach Villa Joanna.
We are truly sorry to hear that your experience did not meet expectations.
We take all comments seriously and have already addressed the issues you raised about the condition of the sunbeds and the fridge freezer with the property owner. Regarding the hot water, this was related to the fact that your party exceeded the allowed number of guests, which placed extra demand on the boiler.
Our goal is always to ensure guests have a comfortable and enjoyable stay, and we regret that this was not the case for you.
We appreciate your feedback as it helps us improve the quality of the villas we offer.
Here you can read reviews from 61 other clients about this house (copy link and paste it into your browser): https://www.posarellivillas.com/greece/ionian-islands/acharavi/95756#target_testimonials
Best Regards.

5つ星のうち5の評価

The house is great

The house is great, the view is great and the organization / management is great, too. We had a wonderful time there, too short though!

2025年9月3日
PosarelliVillas GB ltd ロゴ

PosarelliVillas GB ltd からの回答

Dear Guest,

Thank you so much for your wonderful 5/5 review! We are delighted to hear that you enjoyed the house, the view, and our organization and management. It makes us very happy to know that you had such a great time with us — even if it felt too short.

We truly appreciate your kind words and look forward to welcoming you back soon for an even longer and more memorable stay.

Warm regards,
The Posarelli Villas Team

5つ星のうち5の評価

Schöne Anlage um entspannten Urlaub zu machen

It´s a great place to make relaxing holydays in a quiet environment. The apartment was very nice and good equipped. The pool area is also convenient. The host Federico is a helpful guy.
It´s a good "base camp" to discover the highlights of tuskany and for cycling as well.

2025年9月21日
自発的なレビュー
PosarelliVillas GB ltd ロゴ

PosarelliVillas GB ltd からの回答

Dear Guest.
Thank you very much for your kind words! We’re delighted to hear that you enjoyed your stay.
It’s great that the location worked well as a base for exploring Tuscany and for cycling adventures. We would be very happy to welcome you back anytime!
Best regards
Posarellivillas Team

5つ星のうち5の評価

Asbjørn has been fantastic regarding…

Asbjørn has been fantastic regarding recommendations and all kind of Help we needed to find a suitable house for us.

2025年9月15日
PosarelliVillas GB ltd ロゴ

PosarelliVillas GB ltd からの回答

Dear Maria,
Thank you so much for your kind words! We’re delighted to hear that we were able to help you find a suitable property and provide useful recommendations. We’ll be sure to pass on your feedback to Asbjørn.

5つ星のうち5の評価

Wonderful holiday

A gorgeous villa in the beautiful Tuscan countryside. A fully equipped apartment with a stunning view. Very friendly owners who go out of their way to help. Close to Volterra. An hour's drive to cities such as Pisa, Siena, and Florence.

2025年8月29日
PosarelliVillas GB ltd ロゴ

PosarelliVillas GB ltd からの回答

Dear Guest,

Thank you so much for your wonderful review and 5-star rating! We are delighted to hear that you enjoyed the beauty of the Tuscan countryside, the comfort of the apartment, and the stunning views. It’s especially rewarding to know that our team’s friendliness and support helped make your stay even more memorable. The convenient location near Volterra and easy access to Pisa, Siena, and Florence truly make this villa special, and we’re so glad you appreciated it.

We would be thrilled to welcome you back again for another unforgettable holiday in Tuscany!

Warm regards,
The Posarelli Villas Team

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