Potico.co.th レビュー 

226
•
TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

From start to finish, a great service, even with me writing down the wrong house number, they quickly updated my mistake, and it still arrived on time, flowers where very well received..excellent serv... もっと見る

5つ星のうち5の評価

Excellent service , the delivery man was super, and found her at work when not at home, would highly recommend to any farangs wanting to send flowers. Thank you 🙏

5つ星のうち5の評価

Used Potico.co.th for the 1st time last night to order some flowers for my girlfriend for delivery today in Thailand Highly recommend as fabulous service the time slot available was 1-6pm I... もっと見る

5つ星のうち1の評価

Don’t trust this company to deliver your flowers. They are never able to deliver in the advertised time window, always hours later than promised. Don't waste your money paying extra for the 1 hour del... もっと見る

企業が回答しました

企業情報

  1. 花の宅配
  2. ギフト ショップ
  3. ギフトバスケットの店
  4. 花屋

当該企業による記述

Potico จำหน่ายดอกไม้สดในกรุงเทพ พร้อมส่งฟรีภายในวัน มีช่อดอกไม้หลากหลายให้เลือกสรร ส่งช่อดอกไม้และของขวัญที่เต็มไปด้วยคุณภาพในราคาจับต้องได้ให้คนที่คุณรัก Potico delivers fresh flowers in Bangkok with free same day delivery. Choose from a wide variety of Flower bouquets. Send beautiful and affordable flowers and gifts to your loves ones.


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4.5

優良

TrustScore 5段階評価の4.5

226件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.5

すべてのレビュー

(226)

過去12か月のレビュー数: 82件

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5つ星のうち5の評価

ดิฉันสั่งดอกไม้จากที่นี่…

ดิฉันสั่งดอกไม้จากที่นี่ ผ่านทางเว็บไซต์ของร้าน สำหรับโอกาสพิเศษ น่าจะเป็นร้านเดียวที่ครบวงจรในตอนนี้ มีภาพและราคาแจ้งอย่างชัดเจน นอกจากนั้นมีเค้ก ตุ๊กตา และของขวัญอื่นๆอีกเยอะมาก ที่สำคัญจัดส่งฟรี ดิฉันได้รับช่อดอกไม้ตรงตามรูปที่สั่ง ดอกไม้สด และจัดส่งตามเวลาที่เลือก ประทับใจค่ะ ❤️

2024年5月24日
自発的なレビュー
5つ星のうち5の評価

getting it right finally

My first order from Potico was a disaster - they ran out of the original flowers we ordered so we had to change our order and then they kept pushing down the time so much so that we had almost run out of things to keep the celebrant from leaving the venue. Finally when it arrived - the wrong flowers arrived. They eventually gave me a refund but damage was done.

Second time - I was the recipient and they DID get it right. I asked them to postpone the deliver to later that day (when they called me to confirm the delivery time) and it arrived on the dot. This gave me confidence to place another order for a friend who was confined in a hospital and this one went quite well - items were as expected, arrived on time, no major issues.

Current order - I placed an order through an instagram link (the offer that was appearing on my instagram ads were not appearing on the app or on the website so i had to order using the link) and so happy with this order too! product that arrived was exactly as pictured, plus there was a COD option as well.

I am not sure if they work with various suppliers making the experience inconsistent but what I realized is that if there is a promotion or a major event (like valentine's day) they may not exactly be as reliable as they would be on a normal day.

2024年4月12日
自発的なレビュー
Potico.co.th ロゴ

Potico.co.th からの回答

Thank you Rosa for your honest review and for trusting us despite a first bad experience. As we are growing we are improving our services and doing it better and better. See you again!

5つ星のうち5の評価

I called them and I was served by k

I called them and I was served by k. Manow and I asked to include a gift card with a special text on that she will send toghether with the gifts I sent to my Gf. She quickly added me on whats up and she prepared everything quickly as it was urgent for me. Very high service and a very engaging employee! I highly recommend her and Potico! Will buy from them again!

2024年4月10日
自発的なレビュー
Potico.co.th ロゴ

Potico.co.th からの回答

Thank you Roger for the honest review, you are welcome every time!

5つ星のうち1の評価

Delivery Received 6 hours late

Delivered flowers at 930 Pm after dinner was finished.

Didn't even provide a receipt of purchase texted back and forth with them trying to get a receipt or proof of purchase. But they only sent screenshot of their backend admin area and ensured my order had been registered.

Ordered flowers to arrive from 2PM to 4PM at my condo. Nothing came no call no nothing. Then I called because we were going out for valentines day dinner. We waited an hour at home. Nothing. They just kept saying it's on the way.

We told them to deliver to the restaurant. Since we were already an hour late to our dinner already waiting for the flowers.

We ate dinner, and nothing from the flowers. We had to call them again. And they just said it was close. No specific time or estimated time of arrival.

After finishing dinner and waiting, they finally said it was 10 minutes away. It was not.

They told me it's in front of the restaurant. I went outside, it was not there.

The driver came 10 minutes after that, when I was already on the phone ready to cancel everything.

I total, I waited 6 hours for a delivery that came after I had finished my dinner and was about to go home.

This was the worst experience. They apologized, didn't offer any compensation, couldn't even produce a roof of receipt when I first purchased.

I the end, I got the flowers, but that was the worst experience I've ever had. Portico ruined what was supposed to a wonderful valentines day date with my wife.

2024年2月14日
自発的なレビュー
5つ星のうち1の評価

Avoid at all costs

Avoid at all costs, took my money and delivered nothing!!!! zero communication from them despite several Emails hoping some how I can get a refund as of today I've just been ripped off for £50 with no sign of an apology or refund.....

2024年2月14日
自発的なレビュー
5つ星のうち3の評価

Poor Communication

I used them twice...1st time on 12th February with no issues....then my order for 14th Feb didn't arrive....no response to my emails and so I got a Thai friend to call them and was told that all PayPal orders had been cancelled with a refund to follow....I can't fault the first delivery but it seems that they've had a lot of problems regarding Valentine's Day orders hence a lot of recent negative reviews.

2024年2月14日
自発的なレビュー
5つ星のうち1の評価

Can't be trusted with the delivery

Ordered a bouquet at 10 am for same time delivery and chose 3-6pm slot even though they had earlier ones. However they did not deliver within the time slot and I had to leave the hotel for an anniversary dinner. When I contacted them, they refused to deliver to the restaurant and stopped replying.

2024年2月3日
自発的なレビュー
Potico.co.th ロゴ

Potico.co.th からの回答

Hello Kenneth, we have investigated your case and we are so sorry about your experience. Our team will contact you for an extended apologise and offer a partial refund for the inconvenience.

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