Prebeat ロゎ
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Prebeat レビュヌ 

459
•
TrustScore 5段階評䟡の4.5

4.7

AV 機噚提䟛業者
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レビュアヌのコメントを芋おみたしょう

5぀星のうち3の評䟡

shipping was fast no delays , but it arrived scratched and the top plastic hat was not in the box . I have used prebeat before and they were brilliant and their customer service was on point . very d... もっず芋る

5぀星のうち5の評䟡

Terrific service. When DPD 'delayed' our parcel which was needed for a stage event, Darren arranged for an urgent order to be sent next day delivery. Typically both parcels then arrived on the same... もっず芋る

5぀星のうち5の評䟡

Cannot fault the customer service offered by these guys at Prebeat, they go the extra step to make sure that you're well informed with deliveries etc. Got a few freebies thrown in and probably the c... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The Elumin8 range of cases sold by Preheat are really excellent quality and provide good protection for your equipment. I have purchased 2 now and I am very pleased with them. The ordering process was... もっず芋る

䌁業情報

  1. AV 機噚提䟛業者
  2. DJ 機材店
  3. 電子機噚店
  4. 舞台照明装眮提䟛業者
  5. 家庭甚オヌディオ機噚店

圓該䌁業による蚘述

Prebeat has been selling Sound & Lighting since 1999, we now stock a wide range of Sound & Lighting both online and in-store. With our excellent customer service, superb prices and fast delivery we are a leading retailer in the UK for major brands such as FBT Speakers, Equinox Lighting, ADJ Lighting, Chauvet Lighting, LEDJ Stage Lighting, Studiomaster Mixers & Speakers, dB Technologies and so much more. Chose online from over 4,000 products delivered quickly whether you need a PA Speaker for a DJ, Lighting rig for a band or a portable speaker for your fitness studio. Maybe you are a bar, restuarant, shop, hair salon or warehouse that needs some background music then we have it all for you to chose from.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

459件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 20に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(459)

過去12か月のレビュヌ数: 56件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Nice!

The usual quick, efficient service at a keen price. Thank you

2025幎7月2日
Prebeat ロゎ

Prebeat からの回答

Thank you Matthew, we appreciate you taking the time to leave a review and are delighted you had a good experience.

5぀星のうち5の評䟡

Good luck

First time using Prebeat found it online when looking for musical equipment, ordered, received after few days, nice strong music stand, going to order more from sight

2025幎6月20日
Prebeat ロゎ

Prebeat からの回答

Thank you Daniel for the review, we are delighted you like the stand.

5぀星のうち1の評䟡

Faulty item and stole money

Faulty item and stole money
I sent my mega phone back as it was missing power cable and the company has not returned my money what a bunch of thieves, don't trust the company stealing £54 after they received their item back i advise dont order from this company.

2025幎6月2日
自発的なレビュヌ
Prebeat ロゎ

Prebeat からの回答

Hello Kevin
Thank you for the review - although we are not sure why this has been left. We can see 2 orders - May 2025 and April 2025 for the same product. Both delivered. We can see you reported a missing cable, so we offered to send this but had no reply and instead you opened a case with Paypal. We then supplied a pre-paid DPD return label to get this back within 14 days and never heard from you again. Paypal also didn't hear back from you and closed the case.

We can only refund you if you had returned the item using the label provided. If an item doesn't come back and we never get any enquiry from the customer - which we haven't had - then I'm not sure what else we can do.

Our team are surpised by this review and dissappointed. We certainly don't like being called thieves - particulary when it is an unfair comment.

5぀星のうち5の評䟡

Fantastic customer service and product knowledge

Fantastic customer service and understanding of my needs, and then awesom product knowledge to suggest what may work for me. I've dealt with Pre Beat for a good 10 years now and always a brilliant service. Thank you Darren, long may it continue.

2025幎5月28日
Prebeat ロゎ

Prebeat からの回答

Thank you Steve for this great review - it has been a pleasure to deal with you for all these years and we really appreciate it.

5぀星のうち5の評䟡

Very quick delivery

Very quick delivery, only used it once for a gig, and did get the occasional break up of sound, so need to experiment with positioning of the transmitter on my body and the placement of the receiver.

2025幎5月28日
Prebeat ロゎ

Prebeat からの回答

Thanks for the great review John - the Xvive XU7 has only been available a few months but the feedback so far has been really positive so do let us know if you have any issues with the unit you have. Hopefully, you can get that position right and it works as it should for you.

5぀星のうち1の評䟡

Worst customer service in history

Worst customer service in history, i will never purchase from these lot again. Ive been going back and fourth with this company trying to get my refund for a item i ordered that never arrived for nearly a whole month now . I ordered a rx-3 flight case and then sent me a denon case instead then tried to blame it on amazon . I told them i am a disabled wheelchair user and i can not carry a 9kg case back to a post office to help out your flaws in your business. They stated there nothing that will do to arrange a collection . So i have started legal proceedings for item is not as described consumer rights act 2015. Im really disgraced in the way they have treated me as the customer who has purchased and spent £160 on a item i did not order bareing mind the collection cost £10.50? Some cheap skates

2025幎5月8日
自発的なレビュヌ
Prebeat ロゎ

Prebeat からの回答

Thank you for your review, we are dissappointed you have only left us 1 star as I can see we supplied a pre-paid return label for your item as it was the wrong item (all people make mistakes) as Amazon had listed the item under the wrong page. Thank you for flagging this to us as it allowed us to remove the listing so this didn't happen to anywone else.
I'm afraid we do require the item back to be able to issue a refund and once it is returned then we can action that for you.
Have a great day.

5぀星のうち5の評䟡

Very impressed with Prebeat.

Very impressed with Prebeat, great range of products and easy to use website. Best price I could find and fast delivery. What more could you want.

2025幎5月8日
Prebeat ロゎ

Prebeat からの回答

Thank you Richard for this great review, the team are delighted and we hope you enjoy using your speaker.

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