Premium Appliance Rentals レビュー 

36
•
TrustScore 5段階評価の3

2.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I have been trying for over a month to get my appliances picked up. Your call center is useless and my calls are never returned. My emails, and the chat have also not been responded to. I am moving... もっと見る

5つ星のうち1の評価

This company used to provide great service. They have been refusing to respond to my requests to repair or replace their equipment for over a week. The call center they use has extremely rude employee... もっと見る

5つ星のうち5の評価

In my 30+ years of dealing with customer service, never have I come across someone like William and his business. Not only is this job difficult, but exhausting. Yet William takes time and care to not... もっと見る

5つ星のうち5の評価

The company is reliable. I'm renting a washing machine. The services were quick and prompt. SHABB, RAY AND ADAM were fantastic getting the washing through the stairs. They were approachable and profe... もっと見る

企業情報

  1. 中古家電店
  2. ・
  3. 家電レンタル サービス
  4. 家電修理業
  5. 電化製品店

当該企業による記述

Serving the Austin and surrounding areas with quality and affordable washer and dryer sets for a low monthly rate starting at $49.99/month.


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2.9

まあまあ

TrustScore 5段階評価の3

36件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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2.9

すべてのレビュー

(36)

過去12か月のレビュー数: 0件

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5つ星のうち4の評価

Review

Update: they were able to replace the washer the next day to ensure it was installed correctly.

Not only were we charged higher than stated, we also had no update of when the washer and dryer would arrive, and most of all it completely flooded the apartment the first time we ran the washer. No number to call to help as this is happening. Just a “we’ll get back to you.” Clearly very cheap and used washers and dryers.

2021年3月9日
自発的なレビュー
Premium Appliance Rentals ロゴ

Premium Appliance Rentals からの回答

Thank you for updating your review, Faith.

Apologies for the inconvenience caused with the washer. And yes, we did send a technician out the very next day to take care of it. This is by far the fastest among our competitors.

Also, as far as the charges, the first month payment is prorated but if the delivery date is pushed further out, the refund has to be manually processed for the customer. Also, you have my direct cell phone contact which was provided to you by your leasing agent. Please call me directly in case of an after-hours emergency. Our live chat support line are also available 24/7 via our website and phone representatives are available during normal business hours.

I went ahead and refunded the full month for the inconvenience. Every once in a blue moon, we do get appliance mishaps, but we pride ourselves with rectifying all situations and making sure our customers are satisfied.

Thank you for choosing us. We appreciate your business. :)

5つ星のうち5の評価

Great equipment and service

Install went very smoothly due to great communication from Will and team. We’ve had the machines for a couple months with no issues. Would recommend for anyone looking to rent appliances!

2020年7月29日
自発的なレビュー
5つ星のうち5の評価

Premium appliance rentals was…

Premium appliance rentals was recommended to me by my apartment complex, and they have been by far the best company I’ve worked with for appliance rentals. The delivery couldn’t have been easier (I didn’t even have to be there!), they took care of it all, and the customer service is top-notch. Highly recommend.

2020年7月29日
自発的なレビュー
5つ星のうち5の評価

Made a great choice

Started using them a few months ago, and nothing but good things to say! Their setup and installation was painless, and washer/dryer have worked very well. Will be recommending to others.

2020年7月22日
自発的なレビュー
5つ星のうち5の評価

Super professional and trustworthy

They were very quick when delivering my new rental and got back to me quickly when I had a problem with the washer! I’m very happy with their professionalism.

2020年7月20日
自発的なレビュー
Premium Appliance Rentals ロゴ

Premium Appliance Rentals からの回答

Thank you Karina! We appreciate your business. Welcome to the family!

5つ星のうち5の評価

Pleasant, Knowledgeable & Competitive

William and his associate were professional and very pleasant during the installation of our washer and dryer rental. William knew a lot about the appliances and was good enough to share some tips of use as well. I also really appreciate them wearing masks during this difficult Covid 19 time we are all facing, it made me more at ease. I would certainly recommend them- great to work with and very competitive rental rates!

2020年7月17日
自発的なレビュー
5つ星のうち5の評価

I was referred to Premium Appliance by…

I was referred to Premium Appliance by my apartment complex and I couldn't be happier! The set up was very straightforward and Will was great at answering any questions I had. He is extremely efficient, kind, and provides amazing customer service! Rates for the w/d rental is more than reasonable!

Thanks Will! I will be recommending you to any friends in the future!

2020年7月17日
自発的なレビュー
5つ星のうち5の評価

Premium Appliances rental

Randomly came across Premium Appliance Rentals, & I’m glad I did. They responded fast and delivered fast. I had an issue with a washer and Will replaced it with a better washer & I have no complaints. I would recommend their business to anyone who wants to rent appliances with great people.

2020年7月17日
自発的なレビュー
5つ星のうち5の評価

Go with Premium Appliance!

In my 30+ years of dealing with customer service, never have I come across someone like William and his business. Not only is this job difficult, but exhausting. Yet William takes time and care to not destroy walls or furniture or the equipment he’s delivering. His level of service is impeccable over the phone to the delivery. The machines are clean and huge! The time is taken to make sure everything works properly and you are a happy customer. I highly recommend anyone who needs appliances to give William a call!

2020年7月17日
自発的なレビュー
5つ星のうち5の評価

Support Local Business!

Very nice gentlemen, received a notificaiton and live GPS location of them on their way to me. Installed within 15minutes. Support local business!

2020年7月17日
自発的なレビュー

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