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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

At this point, i would NOT recommend buy there. I canceled my order, even got a confirmation. But they delivered it anyway, it was a wrong artikel, i payed artikels that cost the double of that i rece... もっず芋る

5぀星のうち3の評䟡

The eventual product was great but communication was poor. The item was sent out without my requested changes despite my immediate response to receiving the proofs via email (please be aware that i... もっず芋る

5぀星のうち1の評䟡

You have no missing orders stop talking rubbish everyone who orders from you can find out themselves by the tracking number they get. Simply phone royal mail who will confrim Pretty Little Creations... もっず芋る

5぀星のうち5の評䟡

I have been really pleased with Pretty Creations, their Art Work and dedication to Customer Care is second to none. I live in Cyprus and have to admire their speed and efficiency in getting me my orde... もっず芋る

䌁業が回答したした

䌁業情報

  1. むンテリア デザむナヌ
  2. ・
  3. グラフィック デザむナヌ
  4. 写真珟像サヌビス

さたざたな倖郚゜ヌスから提䟛された情報

Your number one source for all personalised gifts and home accessories. We're dedicated to giving you the very best quality products and customer service. We hope you enjoy our products :)


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2.8

たあたあ

TrustScore 5段階評䟡の3

139件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.8

すべおのレビュヌ

(139)

過去12か月のレビュヌ数: 0ä»¶

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5぀星のうち5の評䟡

Amazing!

I am more than happy with my purchase! It was the perfect gift for me niece, she's in love with it😁

2019幎9月30日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent Service from UK to Cyprus

I have been really pleased with Pretty Creations, their Art Work and dedication to Customer Care is second to none. I live in Cyprus and have to admire their speed and efficiency in getting me my order through, the proof's, printing and my receipt of the order took only 8 days, 6 of which were postage time. Well done Pretty Creations I am sure more work will be coming your way from me..

2019幎9月13日
自発的なレビュヌ
Pretty Little Creations ロゎ

Pretty Little Creations からの回答

Hello Mrs. Lynne Ann,

In behalf of the whole Pretty Little Creations Team, we would like to express our deepest gratitude for your kind words and appreciation. :)

Despite the many obstacles that we face in this business line, it always makes it worth the struggle knowing that at the end of the day, there will always be someone that we could somehow give joy to through our products and services.

Thank you so much for leaving us a memory of your great experience with PLC and we hope to see more of you in the future. :)

Best wishes,

Pretty Little Creations Team

5぀星のうち1の評䟡

Absolutely shocking company

Absolutely shocking company, took ages to reply to emails, I ordered a personalised ceramic travel mug and when it eventually came the mug was smashed to bits with no print on, disgusting merchandise handling

2019幎8月30日
自発的なレビュヌ
Pretty Little Creations ロゎ

Pretty Little Creations からの回答

Thank you for letting us know about your recent experience with us. I apologize if our service did not meet your expectation and appreciate you taking the time to share concerns.

Our goal is to provide a consistently reliable product and an exemplary level of service.

Based on your experience, we did not meet this goal. Your comments will be used for training and enhancing our service.

I ask you that you allow us another opportunity to serve you.

Thank you

Hayreen

5぀星のうち3の評䟡

Beautiful and unique creations

Beautiful and unique creations, absolutely love these ideas. Unfortunately couldn't use the gift I ordered hense not 5 stars however didn't want to leave a bad review as consumer service was outstanding, tried their best to come to a solution for me and help best they can, just need a new delivery service as both packages I received the packaging was damaged and one of the idems was damaged.

2019幎8月16日
自発的なレビュヌ
5぀星のうち5の評䟡

Recent purchase

Had to email as order hadn't arrived but as soon as I had done this a replacement was sent out to me which arrived within 2 days. Item was in excellent condition, really pleased with it. Good job guys!

2019幎8月1日
自発的なレビュヌ
5぀星のうち1の評䟡

Have never received the order.

Have never received the order.. ordered a week and a half in advance.. they said would I like another being sent out, after them not telling me it had got lost in the post.. still not received anything and ordered on 18.07.2019 now it’s the 01.08.2019

Please do not order from!

2019幎7月31日
自発的なレビュヌ
Pretty Little Creations ロゎ

Pretty Little Creations からの回答

Hello Poppy,

We, everyone at Pretty Little Creations team apologize for the unexpected experience. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. Though we can’t fix the past but you have our personal commitment to improve the way our staff serves every customer.

In line we are currently investigating as we are having some issues with some missing orders, we currently working on a plan to get this sorted to stop this happen in the future.

Until then, will a refund will suffice for the unexpected situation?

5぀星のうち1の評䟡

Missing

I was absolutely gutted to not receive my product as promised.
I had ordered a personalised travel mug on the 9th July, we are now the 27th July and I still haven’t received my product.
I was told that a replacement travel mug would be sent out and I still didn’t receive that.
I have been given two tracking numbers with Royal Mail and told the products were lost by Royal Mail.
Royal Mail informed me the product was not sent out correctly, it was on a tracking service but posted in a way which was not very secure, both times.

No form of compensation was offered and refund only provided after me asking for it.
Reading other reviews it seems the same pattern happens.
A product gets ordered, ‘delivered’, not received a replacement is then offered and ‘delivered’ but never received until finally a refund is requested.
How can a company make the product first time and then offer a replacement every time to send again.
I will not be ordering with these again.

2019幎7月27日
自発的なレビュヌ
Pretty Little Creations ロゎ

Pretty Little Creations からの回答

Hello Sinthu,

We, everyone at Pretty Little Creations team apologize for the unexpected experience. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. Though we can’t fix the past but you have our personal commitment to improve the way our staff serves every customer.

In line we are currently investigating as we are having some issues with some missing orders, we are currently working on a plan to get this sorted to stop this happen in the future.

Thank you.

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