I loved that my child could send me a prezzee card from the other side of the world and not worry about posting something. We had a little issue at first, my email rejected the email about it, bu... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
Chyrstal made my day by making what seemed to be an impossible and out of reach goal possible. Big shout out to Chyrstal for making it happen. 10/10. Best solutions provided and best customer service.... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
I was unhappy with the choice of prezee card as it was not redeemable for what I needed it for. The Smart egift cards operate differently from the normal prezee cards which I was not aware of. Jin fro... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
Ok .. I basically had a moan about the selection of stores etc on the card I was gifted and had issues with my login BUT!! I take that back ð«£ I did my homework and managed to find a stor... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
4.2
ã»ãŒæºè¶³
921件ã®ã¬ãã¥ãŒ
æè¿ã®ã¬ãã¥ãŒäŸé Œã®èšé²ã¯ãããŸãã
ãã®äŒæ¥ã¯æè¿ã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããªããããã¬ãã¥ãŒãå šäœã®æèŠãåæ ããŠããªãå¯èœæ§ããããŸãã
Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
Team were very helpful when I put wrongâŠ
Team were very helpful when I put wrong email address in, I got it sorted and my daughter got her prezzee, all very happy thank you.
2026幎5æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Prezzee NZ ããã®åç
Hi Faithâ, thank you for sharing your experience! We're glad our team could assist you in correcting the email address and ensuring your daughter received her prezzee. It's wonderful to hear that everyone is happy. If you need any more help, donât hesitate to reach out. We're always here to assist you!
Very easy to use
2026幎5æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Prezzee NZ ããã®åç
Hi Penny,
Thank you for your review! Weâre glad to hear you found the experience very easy to use. We appreciate your feedback and hope to support you again soon.
Very easy way to spend pressie giftâŠ
Very easy way to spend pressie gift cards. There is one thing that would make it easier and thatâs the ability to load the gift vouchers into your Apple iPhone wallet
2026幎5æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Prezzee NZ ããã®åç
Hi Taniaâ, thank you for your feedback! We're happy you found it easy to use your pressie gift cards. Adding the ability to load them into the Apple wallet is a fantastic suggestion, and we'll share it with our team. Feel free to reach out with any more ideas or if you need assistance!
An issue of my creation was promptlyâŠ
An issue of my creation was promptly sorted by Ruth
2026幎5æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Prezzee NZ ããã®åç
Hi Stuâ, thank you for sharing your experience with us. Weâre thrilled to hear that Ruth was able to promptly sort out the issue for you. We take pride in our team's ability to provide efficient and effective solutions. If there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our priority.
I had an issue with a gift cardâŠ
I had an issue with a gift card purchase and was initially worried it wouldnât be resolved, but the customer service team went above and beyond to help me. Rita took the time to understand my situation, showed genuine compassion, and was able to organise a cancellation and refund for me. Really appreciate the kindness, communication, and professionalism throughout the whole process. Thank you again!
2026幎5æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Prezzee NZ ããã®åç
Hi Nelleâ,
Thank you so much for the compliment about Rita!Â
We are so pleased to hear that they could help you properly.Â
Your feedback means a lot to our team, and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Pretty onto it customer service
Shout out to Angel from customer care who helped me out with a couple of issues.
Mad respect
2026幎5æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Prezzee NZ ããã®åç
Hi Riccardo,
Thank you so much for the compliment about Angel!Â
We are so pleased to hear that they could help you properly.Â
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
I bought a $300 Prezzee card onâŠ
I bought a $300 Prezzee card on Afterpay hoping to use it for Woolworths groceries and baby formula. It turns out I cannot swap it for a Woolworths card because it is not an option with Afterpay only thru Prezzee website? And they wouldn't refund me or attempt to swap it out. The credit is basically useless; I needed it for groceries. Terrible
2026幎5æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Prezzee NZ ããã®åç
Hi Joe,
Thank you for taking the time to share your feedback. Weâre very sorry to hear about your experience and understand how disappointing and stressful this situation has been, particularly when you were hoping to use the gift card for essential groceries and baby formula.
We understand your frustration regarding retailer availability. When a Prezzee gift card is purchased through Afterpay, the list of brands available for swapping is determined and managed by Afterpay, which may differ from the options available when purchasing directly through the Prezzee website.Â
We appreciate you raising your concerns, and weâd like the opportunity to discuss your experience further or see if thereâs anything we can do to assist. We have reached out to you via Trustpilot to offer further support, please feel free to respond there if youâd like us to continue looking into this with you.
Thank you again for your feedback.
I like prezzy in general, however....
I like prezzy in general. However, on the laptop yesterday, in the "Brands" list, there was no "Supercheap Auto", even though I hold one already. Then I went on mobile and it was listed. Also, will be nice if I can use "Drag n Drop" to move money from one card to another. I have 3 woolworths cards and would like to move the balance and only hold 1.
2026幎4æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Prezzee NZ ããã®åç
Hi Truth4u77,
Thank you for bringing the brands limited availability to our attention. We take your feedback seriously and are actively working to resolve these issues promptly.
We appreciate your comments and time already invested perhaps to assist us in reviewing whatâs gone wrong here, and we noticed you mentioned "Prezzy" not "Prezzee", so if the issue is with Prezzee could you please share a ticket number?Â
We checked our ticketing system and unfortunately, none of your details matched or even what you outlined to us.Â
We would like to get to the bottom of this for you.
Your response is highly appreciated.
Thank you so much Joy
2026幎4æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Prezzee NZ ããã®åç
Hi Tau,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support
Jessie thanks so much for youâŠ
Jessie thanks so much for you outstanding service
2026幎4æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Prezzee NZ ããã®åç
Hi Jean,
Thank you so much for the compliment about Jessie!Â
We are so pleased to hear that they could help you properly.Â
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Jessie has given us amazing customerâŠ
Jessie has given us amazing customer care service. She really did an amazing job in solving our issue with an order. She is someone who listens to her customers and tries her best to help them out. Really appreciate her help.
2026幎4æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Prezzee NZ ããã®åç
Hi Afshanaâ,
Thank you so much for the compliment about Jessie!
We are so pleased to hear that they could help you properly.Â
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Refunded me with great fast service
I made a review about my purchase/experience on 18th April. The AI on their website told me no returns, I assumed since its their AI that it stands. I came here and made a review with one star. They contacted me with prompt great service and offered me a cancellation. Thankyou. And I couldn't edit my last review to show they supported me and was not trying to decieve me, so adding another review. Appreciate they refunded me my $300. Thankyou.
2026幎4æ21æ¥
èªçºçãªã¬ãã¥ãŒ
Prezzee NZ ããã®åç
Hi Kiri
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Was helped by Michelle so very helpfulâŠ
Was helped by Michelle so very helpful and resolve my problem very quickly a+
2026幎4æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Prezzee NZ ããã®åç
Hi Chris,
Thank you for your great feedback!
Weâre so glad to hear that Michelle was able to assist you quickly and resolve your issue. Weâll be sure to pass this along to her.
Was really frustrating being made toâŠ
Was really frustrating being made to spend at only some stores not all.
2026幎4æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Prezzee NZ ããã®åç
Hi Grant,
Thank you for sharing your feedback. We understand how this experience could be frustrating.
Prezzee gift cards are designed to be swapped to the participating brands available on our platform, rather than functioning as a Visa card that can be used everywhere. The list of available brands is shown during the swap process so customers can choose the option that best suits their needs.
If thereâs anything else we can assist you with or if youâd like help finding a suitable brand, please contact us directly at help@prezzee.com, weâre always happy to help.
My experience is really great
My experience is really great
I hope the sell I tune cards Apple Cardâs as well on Afterpay thank you
I've been buying on Afterpay Xbox cards I hope the give me a free card 2209
2026幎4æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Prezzee NZ ããã®åç
Hi Rowenaâ, thank you for your feedback. We're glad to hear you've had a great experience using Prezzee with Afterpay. We appreciate your suggestion about Apple/iTunes cards and will be sure to pass it along. Thanks for sharing your experience with us!
A big thank you to Rita Baking forâŠ
A big thank you to Rita Baking for providing excellent customer service and was able to resolve the issue efficiently and effectively. Great work!
2026幎4æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Prezzee NZ ããã®åç
Hi Soneâ,
Thank you so much for the compliment about Rita!
We are so pleased to hear that they could help you properly.Â
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Prezzee NZ ããã®åç
Hi Meaganâ, thank you for your feedback! We're glad to hear you found it easy to use and that you'd use it again. We appreciate you sharing your experience!
Prezzee NZ ããã®åç
Hi Teresaâ, thank you for your feedback! We're glad to hear Jin was able to sort everything out for you so quickly. We appreciate you taking the time to share your experience!
I purchased this card Superette and I can't use it
I purchased this card Superette $100
I opened the card from my email using the code to unwrap my gift and there is no barcode or numbers to enter on my Digital wallet so how am I supposed to us this card.
2026幎4æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Prezzee NZ ããã®åç
Hi Aileen,
Weâre sorry to hear about your experience. Weâve requested further information hereâif youâre happy to share your details, we can reach out and assist you directly. Alternatively, please provide your ticket number if youâve contacted us before, or feel free to contact us so we can help resolve this.
Ai bot was annoying and kept making meâŠ
Ai bot was annoying and kept making me repeat. Couldn't change tabs on my phone with out loosing connection.
Once I did get agent: Rita, she was good and timely with sorting my issue
2026幎4æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Prezzee NZ ããã®åç
Hi Maraea, thank you for your feedback. Weâre sorry to hear that your initial experience with the bot and connection was frustrating. Please rest assured that weâre continually working to improve our services and provide a better experience for our customers. We're glad Rita was able to step in and resolve your issue promptly. We appreciate you sharing your experience, and if you need any further assistance, please feel free to reach out. Thank you!
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã