Jessie has given us amazing customer care service. She really did an amazing job in solving our issue with an order. She is someone who listens to her customers and tries her best to help them out. R... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I made a review about my purchase/experience on 18th April. The AI on their website told me no returns, I assumed since its their AI that it stands. I came here and made a review with one star. They... もっと見る
企業が回答しました
Prezzee NZ is not the same as 'Prezzy Card'. Prezzee NZ offer e-gift cards that can be swapped for brand specific gift cards like the Playstation Store and more. You can purchase a Prezzee NZ gift car... もっと見る
企業が回答しました
I want to highly commend Clairevyl Mae Inoc for her exceptional assistance. She was very helpful and patient, which made it possible for me to sort everything out and successfully place the prezzee in... もっと見る
企業が回答しました
4.3
優良
852件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thank you so much Joy
2026年4月23日
自発的なレビュー
Prezzee NZ からの回答
Hi Tau,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support
Prezzee NZ からの回答
Hi Jean,
Thank you so much for the compliment about Jessie!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Jessie has given us amazing customer…
Jessie has given us amazing customer care service. She really did an amazing job in solving our issue with an order. She is someone who listens to her customers and tries her best to help them out. Really appreciate her help.
2026年4月14日
自発的なレビュー
Prezzee NZ からの回答
Hi Afshana,
Thank you so much for the compliment about Jessie!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Refunded me with great fast service
I made a review about my purchase/experience on 18th April. The AI on their website told me no returns, I assumed since its their AI that it stands. I came here and made a review with one star. They contacted me with prompt great service and offered me a cancellation. Thankyou. And I couldn't edit my last review to show they supported me and was not trying to decieve me, so adding another review. Appreciate they refunded me my $300. Thankyou.
2026年4月21日
自発的なレビュー
Prezzee NZ からの回答
Hi Kiri
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Was helped by Michelle so very helpful…
Was helped by Michelle so very helpful and resolve my problem very quickly a+
2026年4月17日
自発的なレビュー
Prezzee NZ からの回答
Hi Chris,
Thank you for your great feedback!
We’re so glad to hear that Michelle was able to assist you quickly and resolve your issue. We’ll be sure to pass this along to her.
Was really frustrating being made to…
Was really frustrating being made to spend at only some stores not all.
2026年4月13日
自発的なレビュー
Prezzee NZ からの回答
Hi Grant,
Thank you for sharing your feedback. We understand how this experience could be frustrating.
Prezzee gift cards are designed to be swapped to the participating brands available on our platform, rather than functioning as a Visa card that can be used everywhere. The list of available brands is shown during the swap process so customers can choose the option that best suits their needs.
If there’s anything else we can assist you with or if you’d like help finding a suitable brand, please contact us directly at help@prezzee.com, we’re always happy to help.
My experience is really great
My experience is really great
I hope the sell I tune cards Apple Card’s as well on Afterpay thank you
I've been buying on Afterpay Xbox cards I hope the give me a free card 2209
2026年4月15日
自発的なレビュー
Prezzee NZ からの回答
Hi Rowena, thank you for your feedback. We're glad to hear you've had a great experience using Prezzee with Afterpay. We appreciate your suggestion about Apple/iTunes cards and will be sure to pass it along. Thanks for sharing your experience with us!
A big thank you to Rita Baking for…
A big thank you to Rita Baking for providing excellent customer service and was able to resolve the issue efficiently and effectively. Great work!
2026年4月13日
自発的なレビュー
Prezzee NZ からの回答
Hi Sone,
Thank you so much for the compliment about Rita!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Prezzee NZ からの回答
Hi Meagan, thank you for your feedback! We're glad to hear you found it easy to use and that you'd use it again. We appreciate you sharing your experience!
Prezzee NZ からの回答
Hi Teresa, thank you for your feedback! We're glad to hear Jin was able to sort everything out for you so quickly. We appreciate you taking the time to share your experience!
I purchased this card Superette and I can't use it
I purchased this card Superette $100
I opened the card from my email using the code to unwrap my gift and there is no barcode or numbers to enter on my Digital wallet so how am I supposed to us this card.
2026年4月8日
自発的なレビュー
Prezzee NZ からの回答
Hi Aileen,
We’re sorry to hear about your experience. We’ve requested further information here—if you’re happy to share your details, we can reach out and assist you directly. Alternatively, please provide your ticket number if you’ve contacted us before, or feel free to contact us so we can help resolve this.
Ai bot was annoying and kept making me…
Ai bot was annoying and kept making me repeat. Couldn't change tabs on my phone with out loosing connection.
Once I did get agent: Rita, she was good and timely with sorting my issue
2026年4月7日
自発的なレビュー
Prezzee NZ からの回答
Hi Maraea, thank you for your feedback. We’re sorry to hear that your initial experience with the bot and connection was frustrating. Please rest assured that we’re continually working to improve our services and provide a better experience for our customers. We're glad Rita was able to step in and resolve your issue promptly. We appreciate you sharing your experience, and if you need any further assistance, please feel free to reach out. Thank you!
What an easy and seamless process and…
What an easy and seamless process and transaction.
2026年4月2日
自発的なレビュー
Prezzee NZ からの回答
Hi Rick,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Could be better
Yeah love using prezi card only thing is they were gifts otherwise can't afford it
2026年4月4日
自発的なレビュー
Prezzee NZ からの回答
Hi Terehia,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Best online customer service yet
Got right to it, fixed my problem in minutes
Thanks Jessie!
2026年3月30日
自発的なレビュー
Prezzee NZ からの回答
Hi Healey,
Thank you so much for the compliment about Jessie!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
I was very confused about the whole…
I was very confused about the whole process the chat bot was annoying but when I got Maria Torres it was explained very well and I got sorted in a couple of minutes
2026年3月28日
自発的なレビュー
Prezzee NZ からの回答
Hi Chez, thank you for your sharing your experience and feedback. We’re glad Maria Torres was able to clearly explain the process and resolve your concern quickly.
Prezzee NZ からの回答
Hi there,
Thank you for your feedback! We’re glad to hear you found the experience easy to use and the choices simple to navigate. That’s exactly what we aim for.
If there’s anything else we can help with, feel free to reach out anytime!
very easy to deal with
it was very easy to change the gift card into another business card and then spend it on a new mattress.
2026年3月22日
自発的なレビュー
Prezzee NZ からの回答
Hi Beverley, thank you for your feedback! We’re glad to hear that you found it easy to swap your gift card and use it for something meaningful like a new mattress. Enjoy, and we appreciate you sharing your experience.
Prezzee NZ からの回答
Hi Samar, thank you for the great feedback! We’re glad to hear that signing up and shopping for gift cards was quick and easy. We appreciate you taking the time to share your experience.
Issue sorted Real Quick
Had an issue with a Playstation gift card not working and customer support was super fast to get back to me and help.
Rita Baking was awesome to work with and got it all resolved quick.
I was guttered to lose $100 but thankfully got it back.
2026年3月22日
自発的なレビュー
Prezzee NZ からの回答
Hi Koraurau,
Thank you so much for the compliment about Rita!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
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