Printed Wafer Limited ロゎ
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Printed Wafer Limited レビュヌ 

143
•
TrustScore 5段階評䟡の4.5

4.7

アむスクリヌム店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Printed wafers are absolutly brilliant for our corporate ice cream events. Thanks Lukas for the promt delivery and service

5぀星のうち4の評䟡

The wafers were brilliant! Exactly what we wanted. The pre-quote facility on the website is also super helpful. I did have to chase a couple of time to receive updates on my order which was a... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Spoke to the owner had a good chat on the phone He even promised to send them out THAT day, I hadn't even made payment yet, but owner knew how important these wafers were, and trusted that I wou... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Easy to use website with so many beautiful designs to choose from. We had our logo enhanced with colour and printed on Wafer discs to promote our Ice Cream Tricycle business. Prompt to respond to e... もっず芋る

䌁業情報

  1. アむスクリヌム店

圓該䌁業による蚘述

Printed Wafer is the UK’s premier supplier of colour messages in delicious wafer discs used in one of the world’s most popular treats - ice cream! After years of looking around the confectionery industry and seeing nothing but dull black print on wafer discs, we decided to change the game and add a little excitement with colour printing for your brand name, custom logos, or any other kind of message. Our team of designers uses advanced technology and the best ingredients to customize your logo wafers. Imagine having your logo on top of every ice cream served to customers walking around a city, drawing the hungry eyes of all ages back to your shop. With Printed Wafers, we give you the mouth-watering marketing you need to elevate your brand awareness. Not to mention it's just fun to have a unique message printed on ice cream with our wafers!

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

143件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

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レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(143)

過去12か月のレビュヌ数: 44件

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5぀星のうち4の評䟡

The wafers were brilliant

The wafers were brilliant! Exactly what we wanted.

The pre-quote facility on the website is also super helpful.

I did have to chase a couple of time to receive updates on my order which was a bit frustrating especially when paying for royal mail delivery - should I not have received a dispatch note?

Also, a few of the wafers were broken, which wasn't too bad (I'd over ordered assuming that would be the case). I would have expected the wafers to at least be bubble wrapped inside the box to give them a little more protection in the mail.

2026幎5月29日
Printed Wafer Limited ロゎ

Printed Wafer Limited からの回答

Hi Natalie,

Thank you for your review and for the kind words about the wafers. We’re really pleased to hear they were exactly what you wanted.

We’re sorry you felt you had to chase for updates. Dispatch notifications should normally be sent automatically once the order is shipped, so we’ll look into why this wasn’t clear in your case.

Regarding the packaging, we’ve been sending wafers this way for around 4 years and have shipped thousands of parcels using the same method. We also normally add around 8 to 10 extra wafers to each order to help cover any small amount of damage that may happen in transit.

We try to avoid unnecessary plastic packaging where possible, so instead of bubble wrap we use paper packaging around the box for extra protection. This has worked very well for us over the years, but we do appreciate the feedback and will keep reviewing the best way to protect orders in the post.

Thank you again for your order and feedback.

Kind regards,
Printed Wafer

5぀星のうち1の評䟡

Poor customer service

Poor customer service. 3 emails, 1 whatsapp all left unanswered. 2 phone calls, both promising delivery, delivery was not made on either of the promised days. On the second phone call the man on the other end didn't say "hello" or anything, just sat in silence waitng for me to speak. Order came late.

2026幎5月29日
Printed Wafer Limited ロゎ

Printed Wafer Limited からの回答

Hi KM,

Thank you for your review. We’re genuinely sorry to hear you were disappointed with the experience, especially as this is our first 1-star review and we always take customer feedback seriously.

I have checked the details of the order and just wanted to clarify a few points. The order was sent out as soon as the artwork was confirmed and approved. If we had been told before dispatch that the delivery date was no longer suitable, we would have been happy to cancel the order and issue a refund instead of sending it.

Regarding the phone calls, we tried calling the number provided on the order details but there was no answer. We also use AirLandline for our business calls, and our team always answers calls properly, so we’re sorry if there was any confusion there.

From what we can see, we received a call from you from a different number than the one provided on the order, which may have made it harder to match the call to the correct order at the time.

We always do our best to reply as quickly as possible, especially during our busiest season, and we’re sorry if you felt the communication was not good enough on this occasion.

If you would like to contact us with your order number, we’ll be happy to look into this again properly.

Kind regards,
Printed Wafer

5぀星のうち5の評䟡

Best in the business

Best in the business, always top quality wafers, brilliant communication

2026幎6月7日
Printed Wafer Limited ロゎ

Printed Wafer Limited からの回答

Thank you so much Gavin, really appreciate your kind words. It’s always a pleasure working with you and we’re glad you’re happy with the quality and communication.

5぀星のうち5の評䟡

Highly recommend!

Amazing for helping your business stand out. Our customers love it and its a great advertising when customers post photos. Highly recommend

2026幎4月30日
自発的なレビュヌ
Printed Wafer Limited ロゎ

Printed Wafer Limited からの回答

Thank you so much for the lovely review. We’re really happy to hear the wafers are helping your business stand out and that your customers love them. Really appreciate the recommendation.

5぀星のうち5の評䟡

I'd give more than 5 ⭐ if possible

Always delivered on time and the printed wafers look amazing! Highly recommend to anyone! It really makes the difference and adds to your brand

2026幎4月30日
Printed Wafer Limited ロゎ

Printed Wafer Limited からの回答

Thank you so much, that means a lot. We’re really pleased you’re happy with the wafers, delivery and how they help add to your brand. Really appreciate your support.

5぀星のうち5の評䟡

Great product

Great product, very quick delivery

2026幎5月13日
Printed Wafer Limited ロゎ

Printed Wafer Limited からの回答

Thank you so much Louis. Really glad you’re happy with the product and the quick delivery.

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