I wish I had looked at these reviews before ordering an HP colour cartridge. It was out-of-date and therefore will not work. PSL does not reply to emails (despite 'James Hawkins' at PSL auto-returning... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Order took 10 days to arrive and when it did half the order was missing and in questionable condition. May have been removed from original box to hide being past recommended shelf life. No answer to... もっと見る
I ordered the HP cartridges and really did need them quickly. However, they never came. When I enquired I was told they'd been 'lost' by the courier and no more were available so I'd get a refund. Onl... もっと見る
The cheapest price I could find online, plus this company helps the environment with less packaging. Very happy with the inks and will definitely be purchasing again once I have run out.
企業が回答しました
2.4
期待以下
32件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 4％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fast efficient service
2026年3月28日
Product still not arrived.
2026年3月31日
The supplied item was provided unboxed
The supplied item was provided unboxed, unwrapped and unprotected and arrived damaged.
Attempts to contact the seller over the telephone to request a refund were unsuccessful.
Most unimpressive.
2026年3月31日
I would NOT recommend this company.
I would NOT recommend this company.
Why?
They have not replied to my FOUR attempts to contact them.
I am out of pocket to the tune of £38.83p………..NOT a happy bunny.
--------------------------------
Wed 11 Mar 2026 Ordered HP78 original ink cartridge
Sat 14 Mar 2026 Delivered
Mon 16 Mar 2026 Fitted ink cartridge - did not print in colour
Rang seller - left message on voice mail - NO REPLY
Emailed seller - NO REPLY
Mon 23 Mar 2026 Contact them using webpage contact form - NO REPLY
Mon 30 Mar 2026 Contact them via Facebook - NO REPLY
2026年3月11日
A scam site?
Their web site showed 1 in stock and delivery on 17th March, I placed an order and paid. I got order acceptance confirmation. Having received no communications or the cartridge, I made several phone calls left voice mails also sent several emails, I did not hear from this company.
2026年3月15日
Wrong printer ink cartridge sent
I ordered a HP 305 black ink I was invoiced with the order a HP 305 black ink but what I received was a HP 305 tri-color. I emailed the company twice I left a voicemail once and had absolutely no response from them therefore I am unable to return the item I shouldn't have to pay for the return as they sent me the wrong ink cartridge in error. Therefore this leaves me the only available option which is a chargeback from my credit card.
Update in response to your reply to this review the email I received below doesn't state that you need contact it states your action and what you're going to do.
I will generate a Returns.
I will get a an ink cartridge dispatched out you today 17/03/26
Therefore I was unaware that a response was needed
Please accept my apologies for such a slow response. I am really sorry that there was a mix up and we sent you the incorrect product. I will generate a return label for this and email it across to you. When you get a chance, if you are able to send it back that would be great.
I will get the HP 305 Black ink cartridge dispatched out to you today, it should be with you in the next 2-3 working days.
Again, please accept my apologies, its clear we have fallen below the service level required on this occasion
2026年3月6日
Printersuppliesltd からの回答
Hi,
I am very sorry that there was a mix up with your order. I have since sent you an email in regards to this error and a resolution to this problem but we are yet to receive a reply from you.
Please reply back to us and we will endeavour to get this issue resolved as quickly as possible.
I apologise that our level of service has fallen short on this occasion, but I do hope that you give us the opportunity to correct it.
Kind regards,
Printer Supplies Management
Printersuppliesltd からの回答
Thankyou for your positive review.
Would have been 5* but for..
Would have been 5* but for the use of Evri - Not so good service where I live
2026年2月17日
Printersuppliesltd からの回答
Thanks for your kind words. I am sorry to hear that the delivery service was not as required, and we are actively looking at other courier/delivery services that align with our business. Hopefully when you re purchase that option will be available to you, if not you are very welcome to contact us when ordering to request a suitable courier.
Kind regards,
Printer Supplies Ltd Management
Printersuppliesltd からの回答
Thankyou for the positive feedback, and we are glad that your order was satisfactory.
Printer Supplies Ltd Management
The cheapest price I could find online
The cheapest price I could find online, plus this company helps the environment with less packaging. Very happy with the inks and will definitely be purchasing again once I have run out.
2026年2月10日
自発的なレビュー
Printersuppliesltd からの回答
Thankyou for your kind words, we try to do our bit for the environment the best that we can.
Kind regards,
Printer Supplies Ltd Managment
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