Ein Fotoalbum hatte einen kleine Produktionsfehler. Mein Mail wurde sofort beantwortet, obwohl ich es auf Deutsch geschrieben habe! Ein neues Fotoalbum wurde mir kostenlos und sofort zugesendet. Ich... ãã£ãšèŠã
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I was slightly concerned ordering from here given the negative reviews but had a great experience. Two of the books were a little damaged and I was immediately sent replacements. The overall quality... ãã£ãšèŠã
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The blue and white Chess Box is beautifully designed and a real eye-catcher. It's a pleasure to play with, the quality is great, and the delivery was fast. The only minor downside is that the pieces c... ãã£ãšèŠã
It costs 10 euros to order an additional package of papers (1 euro per paper)+ 8 euros of delivery fee. Even if you order two packages you can not exceed the minimum amount of delivery fee you have to... ãã£ãšèŠã
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Designed to bring people together. Created to make moments last. Swedish Lifestyle Brand founded in 2017, selling Coffee Table Photo Albums, Board Games, Essential Tools and much more.
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Birger Jarlsgatan 55, 11145, Stockholm, ã¹ãŠã§ãŒãã³
- info@printworksmarket.com
- printworksmarket.com
3.5
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I was thoroughly impressed by theâŠ
I was thoroughly impressed by the customer support at Printworks. Tora responded incredibly quickly and was exceptionally accommodating. Thanks to this level of service, theyâve certainly earned my loyalty.
2024幎8æ12æ¥
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Printworksmarket ããã®åç
Hi Anna,
Thanks for your kind words! Weâre glad to hear that our customer support impressed you. We appreciate your loyalty!
Kindest regards,
Oliver
Customer Support
Gorgeous products and great CS
Gorgeous products and helpful, responsive customer service too. When I received a faulty product their CS team were very helpful and quick to organise a replacement. Will definitely purchase from printworks again.
2024幎7æ12æ¥
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Printworksmarket ããã®åç
Hi Danni,
Thanks for your review - we hope you love the products!
Best regards,
Oliver
Customer Support
100% Legit (customer service instantlyâŠ
100% Legit (customer service instantly reply to my request). Thank you
2024幎7æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Printworksmarket ããã®åç
Hi there,
Thanks for your kind words!
Kindest regards,
Oliver
Customer support
super good customer sales
quick response, good solution, good thinking and sustainability important
2024幎6æ17æ¥
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Printworksmarket ããã®åç
Hi Petra,
Thanks for your review, we appreciate your kind words!
Kindest regards,
Oliver
Customer support
TrÚs bonne expérience avec Printworks
TrÚs bonne expérience avec Printworks. J'ai eu un souci avec un livre photo, mais leur service client fonctionne parfaitement et le problÚme a été résolu en temps éclair. Je tiens à remercier Oliver pour son professionnalisme. TrÚs contente de mon achat.
2024幎6æ5æ¥
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Printworksmarket ããã®åç
Hi Mariana,
Thanks for your kind words - we hope that you love the photo book!
Kindest regards,
Oliver
Customer support
Wauw
Wauw! Zo mooi!
Snelle levering zelfs naar Nederland.
Een prachtige kwaliteit en zeer netjes verpakt ! Echt een aanrader
2024幎5æ11æ¥
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Printworksmarket ããã®åç
Hi Daphne,
Thanks for your kind words - we hope you like the products!
Kindest regards,
Oliver
Customer support
5 star customer service
I love the product - it arrived faulty and when I emailed the customer service team with a picture, they agreed to send me a new one, no questions asked! They didnât ask me to package up the faulty product too, soo considerate
2024幎4æ11æ¥
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Printworksmarket ããã®åç
Hi Alice!
Thanks so much for your kind review - we hope that you will love the product when it arrives!
Kindest regards,
Oliver
Customer Support
Fast delivery and excellent customerâŠ
Fast delivery and excellent customer support!
2024幎4æ10æ¥
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Printworksmarket ããã®åç
Hi Rebecca! Thanks for your kind words, we really appreciate it!
Kindest regards,
Oliver
Customer support
Sjukt fina produkter som passar perfektâŠ
Sjukt fina produkter som passar perfekt hÀr hemma! Bra service och snabb leveransð
2024幎4æ3æ¥
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Printworksmarket ããã®åç
Hej Oliver! Tusen tack för din feedback, vi uppskattar verkligen dina ord!
Riktigt fint vin-kit
Riktigt fint vin-kit! Perfekt present till en vinÀlskare som min bror. Supersnabb leverans också, som krÀvdes eftersom jag var lite sen ut med presentköp.
2024幎3æ13æ¥
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Printworksmarket ããã®åç
Hej Nicke,
Tusen tack för din feedback - vi hoppas att din bror också gillade vin-kitet!
BÀsta hÀlsningar,
Oliver
Bra service och fina produkter
2024幎2æ27æ¥
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Printworksmarket ããã®åç
Hej Sara,
Vi Àr så glada att höra att du gillade produkterna och servicen!
BÀsta hÀlsningar,
Oliver
Ãlskar Printworks produkter!
Jobbar sjÀlv som designer och Àr imponerad av Printworks förmåga att skapa produkter som Àr både vackra och funktionella. Varje objekt Àr en perfekt balans mellan form och funktion. Sen Àr deras kundtjÀnst snabb och vÀnlig också!
2024幎2æ29æ¥
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Printworksmarket ããã®åç
Tusen tack för din feedback Helena!!
Best regards,
Oliver
Customer Support Team
The design is amazing and they have theâŠ
The design is amazing and they have the perfect gifts for all occasions!!
2024幎2æ26æ¥
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Printworksmarket ããã®åç
Thank you for your wonderful feedback! We're thrilled to hear that you love our designs and find our products perfect for all occasions.
Best regards,
Oliver
Customer Support Team
5/5 stjÀrnor!
Så nöjd med mina senaste köp ifrån Printworks! Bra kvalité och helt fantastiskt bra presenter.
2024幎2æ25æ¥
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Printworksmarket ããã®åç
Hej Evelina! Tack för din fina feedback - vi Àr så glada att du gillar våra produkter!
Best regards,
Oliver
Customer Support Team
SÃ¥ fina produkter
Så fina produkter! Perfekta presenter till alla tillfÀllen.
2024幎2æ1æ¥
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Printworksmarket ããã®åç
Tack så mycket för din fantastiska feedback! Det glÀder oss att höra att du uppskattar våra produkter och att du anser dem vara perfekta presenter för alla tillfÀllen.
High price and low quality
High price. Very bad quality. Big difference to the pictures shown on the website. Costumer support was very friendly, but made false promises and also forgot to resend the correct number of Items. Discount was offered. All in all not a great experience and a waste of time an money.
2024幎1æ25æ¥
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Printworksmarket ããã®åç
Dear Stephan,
Thank you for taking the time to share your feedback. We genuinely apologize for the disappointment you experienced with our products and services. Your satisfaction is our top priority, and we take your concerns seriously.
We are sorry to hear that the pricing did not meet your expectations.
Regarding the customer support experience, we appreciate your recognition of their friendliness, but we deeply regret any false promises and the oversight in resending the correct number of items. We understand how frustrating this must have been for you.
To address your concerns, we will take steps to review and update our product images for accuracy. Additionally, we are enhancing our internal processes to ensure that such errors do not occur in the future.
As a token of our sincere apology, we would like to offer you an additional discount on your next purchase. Please reach out to us directly, and we will ensure the appropriate measures are taken to rectify the situation.
Once again, we apologize for the inconvenience caused and appreciate your valuable feedback. We are committed to learning from this experience and continuously improving our services.
Thank you for bringing this to our attention.
Best regards,
Oliver
Customer Support Team
Never received the items and nowâŠ
Never received the items and now fighting to get my money back. Printworks issued a wrong invoice to UPS resulting in import charges in the UK. When I contacted them they apologised and reassured me I did not have to pay the charges and they will take care of it. But they never did. UPS tried to deliver parcel 5 times but understandably didnât hand it over without me paying the huge import tax. I asked printworks whether I should pay the charges and they reimburse me, I also sent them the payment link for the charges but they didnât sort it so each time UPS knocked on my door I couldnât accept the delivery as the charges were not paid. So the parcel is now on the way way back to Scandinavia and Iâm fighting to get my money back.
Poor standard and absolutely unacceptable to let your customers pay the price for an admin error on their side.
2023幎12æ15æ¥
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Printworksmarket ããã®åç
Hi Julia! This sounds like a mess! Of course you should not pay for taxes if there was an admin error on our end. I assume that all your money has been refunded now when your item has been returned to us. If you are still facing troubles, please email us again and we will take care of it for you. info@printworksmarket.com
Best regards,
Oliver
Customer Support Team
Cheap, made in China crap
I got some games as gifts and the quality was sadly horrible. The chess board had glue on it and the board was a crooked. The yatzy game was very cheap. My friend told me these were the most expensive games in the store- but theyâre throw-away, made in China junk.
The store would not return them even though they should return them to the company that makes them because they are so bad.
2023幎8æ12æ¥
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Printworksmarket ããã®åç
Dear Linda,
We're genuinely sorry to hear about your disappointing experience with the games you received as gifts. Your feedback is crucial, and we apologize for the quality issues you encountered.
We're actively addressing this matter with our suppliers to ensure the quality meets our standards.
To make amends, we'd like to offer you a replacement for the defective games. Please contact us directly to arrange this, and we appreciate your understanding as we work to rectify the situation.
Thank you for bringing this to our attention, and we apologize for any inconvenience caused.
Best,
Oliver
Customer Support Team
I was slightly concerned ordering fromâŠ
I was slightly concerned ordering from here given the negative reviews but had a great experience. Two of the books were a little damaged and I was immediately sent replacements. The overall quality could be a little better for the price but I havenât been able to find anything else like it and they look gorgeous! Just how I had hoped. I plan on doing a family
Photo book each year and would definitely buy more.
2023幎8æ4æ¥
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Printworksmarket ããã®åç
Dear Robyn,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a great overall experience, and we appreciate your understanding regarding the initial concerns.
We're sorry for any inconvenience caused by the damaged books, but we're delighted that everything worked out in the end!
It's fantastic to hear that the final products met your expectations and looked gorgeous! We're honored to be a part of your family photo book tradition. We look forward to serving you again for your future projects and appreciate your trust in our products.
Best regards,
Oliver
Customer Support Team
Will never use this company again
Will never use this company again! £15 for postage and packaging (which is ridiculously expensive) only paid it as I was buying something as a gift for someone and the box of one of the items was open and damaged. Such a disappointment and waste of money
2023幎8æ4æ¥
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Printworksmarket ããã®åç
Dear Jodie,
We're sorry to hear about your disappointing experience. We apologize for the inconvenience caused by the damaged item. Please reach out to us directly so we can address this issue and find a suitable resolution. Your feedback is important.
Best,
Oliver
Customer Support Team
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