Amazing customer service, replied within minutes always to each reply. Went above and beyond to google things for me like the screws needed when provided with my montiors’ model number even though the... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Amazing customer service, replied within minutes always to each reply. Went above and beyond to google things for me like the screws needed when provided with my montiors’ model number even though the... もっと見る
企業が回答しました
I can’t recommend Prism+ enough! We bought a TV from them and unfortunately, it stopped working after about 1.5 years. Since we were still under warranty, we reached out to their customer care team. H... もっと見る
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We bought the Symphony Sound Bar on July 2023. The sound bar has always been connected to our TV via HDMI Arc and protected via a surge protector. Fast forwarding 2 years, the sound bar recentl... もっと見る
企業が回答しました
I have a couple of Prism+ TV's, they are great. Great picture and sound. One TV developed a screen problem after about 18 months, so I contacted Prism+ and they were on the ball straight away... もっと見る
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ネガティブなレビューの 100%に回答しています
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I’ve been familiar with Prism+ since my days in Singapore, where I used the TVs in my security command centre. I am very happy with the monitor I bought, it does the job and makes things a lot easier due to its size.

prismplus.com.au からの回答
I've been using Prism+ monitors for my business for the past year, and I can't recommend them highly enough. The clarity and color accuracy of these displays have truly transformed my work experience.
The first thing I noticed was the stunning resolution. Whether I'm working on detailed design projects or analyzing data, the crisp images and vibrant colors make everything pop. This has not only improved my productivity but also the quality of my presentations and reports.
What I appreciate most is the ergonomic design. The adjustable stand allows me to customize the height and angle, reducing strain during long hours of work. The thin bezels also give a sleek, modern look to my workspace, which is a bonus when meeting with clients.
Another standout feature is the connectivity options. With multiple ports available, I can easily switch between my laptop and other devices without hassle. The setup was seamless, and I was up and running in no time.
Customer support has been exceptional as well. When I had a minor issue, their team was responsive and helpful, ensuring that my monitor was back to perfect condition swiftly.
Overall, Prism+ monitors have exceeded my expectations in terms of performance and design. They are an invaluable tool in my business, and I wholeheartedly recommend them to anyone looking to enhance their workspace.

prismplus.com.au からの回答
Prompt & courteous service to resolve my TV warranty claim.
Always kept informed of progress of my claim.
Very happy with the replacement.

prismplus.com.au からの回答
Easy communication speedy replies and thorough follow up.

prismplus.com.au からの回答
Just received my PRISM+ screen it arrived on time, set up was easy and there is even videos you can watch if you need help. graphics on my games is awesome, my best screen to date.

prismplus.com.au からの回答
Excellent product (curved gaming monitor)
Internal component failed, unit returned and replaced without issue.
Customer service team Outstanding answer promptly and sent return postage label, then tracking for new unit.

prismplus.com.au からの回答
I recently purchased the Prism+ M65. I found navigating the website and selections to be easy and straightforward. The amount of information on the site was moderate and informative regarding the product and specifics.
Available purchasing methods were good to see available instead of only credit/visa card. The checkout process was easy to follow.
Prism+ and their chosen this party delivery service kept me up to date on the delivery process which was fantastic.
I'm loving the TV's ease of use and features. I use mine primarily for streaming and gaming and the different picture modes and 144hz refresh rate is very nice. No complaints and loving it so far. Next is to get myself a soundbar to match.

prismplus.com.au からの回答
I have found Prismplus to be one of the most professional and customer friendly businesses that I have ever dealt with, on par with companies like Dyson.
They were extremely helpful and very communicative throughout my dealings with them.

prismplus.com.au からの回答
I was excited for the delivery of my two new Prism X34 Pro monitors. When they arrived and after the ease of set up everything was above and beyond expectation.

prismplus.com.au からの回答
Contacted customer service regarding required amps to drive the screen at 12V and they answered my queries perfectly, so I made the purchase of F270i Pro.
Expectations were low given the price, but I have been blown away by the performance, quality and power consumption of the screen.
It's an absolute ripper and just juicy smooth at 180hz for gaming.
Prism actually followed up post-sale; hard to believe in this day and age.
Super fast shipping, great price and feature combo - pretty much unbeatable value proposition.
I'll definitely look at prism plus next time I need a screen, and recommend them to friends and family. Great experience.

prismplus.com.au からの回答
Essential technical support was provided to assist in identifying a clash of Bluetooth devices. A thorough and logical process was undertaken to identify and rectify the problem. We worked together successfully. Excellent communication and technical knowledge. My telly is fab!

prismplus.com.au からの回答
I bought a Monitor W280 Ultra last couple of months ago and was delivered in time. Monitor is working great. I’m loving the crisp 4k display. Highly recommended.

prismplus.com.au からの回答
Great communication, fast delivery, and the monitor is exceptional for this price !!

prismplus.com.au からの回答
The screen arrived promptly. It suits my desk and my gaming needs. It is stylish and works as described.

prismplus.com.au からの回答

prismplus.com.au からの回答
We bought the Symphony Sound Bar on July 2023. The sound bar has always been connected to our TV via HDMI Arc and protected via a surge protector.
Fast forwarding 2 years, the sound bar recently started to stutter intermittently. Given that it has also went past the 1 year warranty, Prism+ will not assist in the repair/replacement.
This is an expensive lesson as this Soundbar costs over $600 AUD, which only lasted for 2 years.
I do not recommend this product and will look elsewhere.

prismplus.com.au からの回答
Exceptional customer service from Prism+ Australia! When I encountered an issue with connecting my X340 PRO EVO monitor to a monitor arm, their support team (Kenneth and Erika) was incredibly responsive and helpful. They thoroughly investigated the problem, provided detailed solutions, and even offered to cover shipping costs as a gesture of goodwill. Their commitment to customer satisfaction and willingness to go above and beyond makes them stand out. Thank you again!

prismplus.com.au からの回答
Very good product, arrived quickly in good condition. Easy to setup, good instructions. Solid monitor arm well constructed and strong. No drooping etc, holds monitor securely.

prismplus.com.au からの回答
Flash sales all provide the discount on the face of it but no where does it say that it's 1 per sale/purchase. Also during checkout it drops off the sale altogether. Contact support they offered for me to buy another item straight away during a non flash period but wouldn't credit me the discount on the original purchase or what the total discount should have been if I was expecting the 30 to 70% off during the flash sale due to their lack of transparency
Bought a PG400U PRO for $799 dollars and was happy with the monitor for a week until it started flickering. The screen would flicker after 30 minutes of use since then and had to provide video evidence of this occurring on both my laptop and desktop as my laptop was first blamed.
Since I work from home, I lost my trust in their poor product and requested for a refund which was denied. After going through with ACCC and 3 weeks of back and forth, a refund was finally accepted but I didn't have the original box then.
I ordered a 43 inch Samsung smart monitor from Harvey Norman and packed the Prism+ monitor in that box and made sure I took all the pictures of both the monitor and box to be in perfect physical condition before posting it off.
My 1 star review until now is not showing on their website so this is a very dodge business. Luckily I got the refund though in the background ACCC did not want to be involved.
Lesson learned, buy only a from a reputable brand and best to stick with a bricks and mortar shop instead of buying from shady online businesses. No issues with Samsung yet and it's been more than a year now.
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