Thank you for taking care of our home to sort existing damage. Really neat job, house left perfect with everything tidied up. Both Matin and Travis were friendly and professional. Thanks for great ser... ãã£ãšèŠã
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Martin the kitchen fitter was really good, the cupboard was assembled without any mess & fitted perfectly, Martin went above and beyond to make sure everything was ok. Genuinely a very competent and n... ãã£ãšèŠã
Clive came to fit new doors to our integrated fridge freezer. It was a tricky job for him and he had to do some additional unexpected work to get the job done. Clive was absolutely amazing and wen... ãã£ãšèŠã
Martin visited us following some damage caused by a floor replacement. Martin, replaced a badly cut plinth done before completing on our property, cutting this pristinely, along with replacing seal su... ãã£ãšèŠã
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At Paula Rosa Manhattan, weâve always been committed to the on-going drive for excellence in every facet of our business. With that in mind, we felt it was time to refresh the look and content of our website so that it adequately reflected the progressive company that we pride ourselves on being and the contemporary design and quality of the kitchens we supply.
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Blenheim Road, Lancing Business Park, BN15 8UH , Lancing, è±åœ
- 01903 524 300
- customer.care@prmf.co.uk
- prmf.co.uk
4.8
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Excellent service from Clive
Clive came out to us on Tuesday and was absolutely fantastic. He went above and beyond to resolve our issue and was incredibly professional, efficient and helpful throughout. I would highly recommend his services throughout.
2024幎3æ19æ¥
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Paula Rosa Manhattan ããã®åç
Hi Joanna,
Many thanks for your feedback, it is gratefully received!
As you can see from other reviews, Clive certainly is popular!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Clive visited today and out of the 5âŠ
Clive visited today and out of the 5 others who visited previous he was the only one able to fix the tap and he was very helpful. Well recommended.
2024幎3æ25æ¥
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Paula Rosa Manhattan ããã®åç
Hi Christine,
Thank you so much for your feedback, it is much appreciated.
I'm so happy Clive was able to fix the tap for you!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
The workman was very polite andâŠ
The workman was very polite and friendly
I would recommend this company .
2024幎3æ6æ¥
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Paula Rosa Manhattan ããã®åç
Hi Charlotte, thank you for your kind words and recommendation, we will be sure to pass this on to our team. Jayson
Great service
From choosing which material to which colour for our new worktops (so much choice) Kelvin was very helpful with his patience and advice. Chris and Aiden completed the whole experience by making a first class job of fitting the worktops. Two friendly guys who were very professional and just got on with the job. Would definitely recommend.
2024幎3æ19æ¥
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Paula Rosa Manhattan ããã®åç
Good afternoon Malcolm, thank you for your kind words. I will ensure that Kelvin, Chris and Aiden receive your positive feedback. Thank you again for your recommendation. Jayson - Customer Experience.
Steve and Kev absolutely brilliant
Steve and Kev absolutely brilliant, job done quickly and super tidy cleaned up afterwards very impressed
2024幎3æ14æ¥
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Paula Rosa Manhattan ããã®åç
Hi Rachel,
Thats great to hear - we really appreciate the feedback!
I'll make sure this gets shared with Kev, Steve and the rest of the team.
If there is anything we can do to help in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Clive and George fitted a new worktopâŠ
Clive and George fitted a new worktop in my kitchen. They did an excellent job, were polite, friendly and had some good jokes too! They are both very skilled and good at their job. Thank you
2024幎2æ29æ¥
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Paula Rosa Manhattan ããã®åç
Hi Davina,
Thats great to hear, we really appreciate the feedback.
I'll make sure to share this with Clive, George and the rest of the team.
If there is anything we can do for you in the future, please dont hesitate to contact us.
Kind regards - Dan - Customer Experience
Efficient service- arrived as arrangedâŠ
Efficient service- arrived as arranged hinges sorted good knowledge and advice given.
2024幎3æ1æ¥
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Paula Rosa Manhattan ããã®åç
Hi Marion,
That's great to hear - i'll make sure I share this with the team.
If there is anything we can do for you in the future, please dont hesitate to contact us.
Kind Regards - Dan - Customer Experience
Excellent service from start to end.
Excellent service from start to end.
Well communicated.
Service engineer engaged us in all stages of repairs.
Polite and respectful man.
2024幎2æ20æ¥
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Paula Rosa Manhattan ããã®åç
Hi Denise,
Thats wonderful to hear - thanks so much for leaving such a lovely review!
If there is anything we can do for you in the future, please dont hesitate to contact us.
Kind Regards - Dan - Customer Experience
Clive changed our kitchen sink todayâŠ
Clive changed our kitchen sink today and he did a great job! Very skilled, likes to have things properly done, paying attention to the fine details. Very pleased with his work!
2024幎1æ29æ¥
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Paula Rosa Manhattan ããã®åç
Hi Florena,
Thats great to hear - we really appreciate you taking the time to leave us such great feedback!
I've already shared this with Clive and the rest of the team.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Peeling/delaminating doors
Peeling/delaminating doors, this is meant to be a quality product, I know it is out of warranty and the customer care are therefore not interested and only direct me to their sales department, however I have never seen the laminate come away and split down the door before. I have had kitchens last over 20 years without this issue however this one at 10 years now needs replacing, so I am not impressed with the long term quality of the product.
2023幎12æ1æ¥
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Paula Rosa Manhattan ããã®åç
Hi Mr Cox,
Thank you for your feedback, and we are sorry to hear of the issues that you are experiencing.
The 2 year warranty is industry standard for kitchens installed in new build developments.
As you have suggested we do have an aftersales department who would be more than happy to discuss the options available to you - they can be contacted on sales@prmdirect.co.uk
Kind Regards - Dan - Customer Experience
Kevin was quick supportive and precise.
2023幎12æ5æ¥
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Paula Rosa Manhattan ããã®åç
Hi Justin,
Many thanks for your review - thats great to hear!
I'll share this with Kevin and the team.
Kind Regards - Dan - Customer Experience
Great finish!
Kevin our fitter did a great job, the finish is superb. Thank you!
2023幎11æ30æ¥
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Paula Rosa Manhattan ããã®åç
Hi There!
Thank you for your feedback, it is much appreciated - i'll make sure to share this with Kevin and the rest of the team.
If there is anything we can do for you in the future, please dont hesitate to contact us.
Kind Regards - Dan - Customer Experience
Clive Paisey recently fitted new doorsâŠ
Clive Paisey recently fitted new doors onto all our kitchen cabinets, including the fridge, dishwasher, cooker. We were very pleased with the results. He is a skilled and experienced craftsman. He likes things to be done with precision and accuracy and gives attention to every small detail. Everyone in the retirement complex where we live has remarked on how well he has done everything and what a pleasure it was to have him in their apartments. He is careful and considerate, places coverings over the floors so nothing is damaged and leaves everything clean and immaculate. He made the whole process as easy and pleasant as possible.The kitchen looks as if it is new.
2023幎11æ20æ¥
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Paula Rosa Manhattan ããã®åç
Hi Susan,
Thats great to hear - we always appreciate such descriptive feedback!
I'll make sure to share this with Clive and the team.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards
Dan - Customer Experience
Visit from Kevin to fix new sink clips
Visit from Kevin to fix new clips onto raised sink(s) very knowledgeable and friendly in performing the job. Went out the way to move extra things that we hadn't been able to move and all round sorted our sinks.
2023幎11æ16æ¥
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Paula Rosa Manhattan ããã®åç
Good evening, I'm pleased to hear Kevin's visit to fix the sink clips was a success. His expertise and friendly service along with going the extra mile is commendable, however not a surprise to hear! We appreciate your feedback and will be sure to share it with him. Best regards, Jayson.
I want to say a big thank you to Clive
I want to say a big thank you to Clive. He has help us a few times when we have had problems with our cupboards and is always friendly and helpful, even with cooking tips.
2023幎10æ31æ¥
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Paula Rosa Manhattan ããã®åç
Hi Kerrie,
Many thanks for taking the time to leave a review, we really appreciate it.
I'll make sure to share this with Clive and the rest of the team - along with his cooking tips!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Experience
Thanks Clive!
Clive fixed a botched worktop edging. He was friendly and professional and the worktop was completed to a high standard. Very happy with this work.
2023幎10æ30æ¥
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Paula Rosa Manhattan ããã®åç
Hi Leila,
Many thanks for taking the time to leave some feedback, it is very much appreciated.
I'm glad he was able to fix the issue with your worktop and that you're so pleased with the result.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Experience
Kevin was really helpful and clean andâŠ
Kevin was really helpful and clean and tidy :)
2023幎10æ26æ¥
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Paula Rosa Manhattan ããã®åç
Hi Jen,
Many thanks for taking the time out to leave a review - we really appreciate the feedback.
As you can see from others, Kevin certainly is a cut above!
I'll be sure to share this with the rest of the team, and if there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Experience
Great service!
Kevin came in and was very polite. He was very clear about what he was going to do and involved us in the process. He answered all the questions we had and was also good to talk to.
2023幎10æ23æ¥
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Paula Rosa Manhattan ããã®åç
Hi Ivin,
That's great to hear, so happy Kev was able to answer your questions and kept you involved in what was happening!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Experience
10 stars ð for graham
We had a nice mam called graham attend our property to replace our kitche sink, his customer service was second to none, he was a absolute delight friendly telling us what he was doing as he was doing it, just a great joy for the 1st job of his morning, he arrived bright an early and nothing but good spirits.
Thank you so much i give graham 10 stars ð
2023幎10æ19æ¥
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Paula Rosa Manhattan ããã®åç
Hi Kylie,
Thats great to hear - we're thrilled everything went so well and that Graham was such a star for you - i'll make sure to share this with the rest of the team.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Experience
Kevin came
Kevin came, cracked on got the job done no fuss no mess. Really good job and customer service.
2023幎10æ17æ¥
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Paula Rosa Manhattan ããã®åç
Good Afternoon,
Many thanks for taking the time out to leave a review, we really appreciate it, and i'll make sure to share this with team.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Experience
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