Thank you for taking care of our home to sort existing damage. Really neat job, house left perfect with everything tidied up. Both Matin and Travis were friendly and professional. Thanks for great ser... ãã£ãšèŠã
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Martin the kitchen fitter was really good, the cupboard was assembled without any mess & fitted perfectly, Martin went above and beyond to make sure everything was ok. Genuinely a very competent and n... ãã£ãšèŠã
Clive came to fit new doors to our integrated fridge freezer. It was a tricky job for him and he had to do some additional unexpected work to get the job done. Clive was absolutely amazing and wen... ãã£ãšèŠã
Martin visited us following some damage caused by a floor replacement. Martin, replaced a badly cut plinth done before completing on our property, cutting this pristinely, along with replacing seal su... ãã£ãšèŠã
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At Paula Rosa Manhattan, weâve always been committed to the on-going drive for excellence in every facet of our business. With that in mind, we felt it was time to refresh the look and content of our website so that it adequately reflected the progressive company that we pride ourselves on being and the contemporary design and quality of the kitchens we supply.
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Blenheim Road, Lancing Business Park, BN15 8UH , Lancing, è±åœ
- 01903 524 300
- customer.care@prmf.co.uk
- prmf.co.uk
4.8
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Kevin was polite and lovely and did aâŠ
Kevin was polite and lovely and did a really great job
Was lovely to talk to as well !
2023幎10æ16æ¥
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Paula Rosa Manhattan ããã®åç
Hi Danielle,
Many thanks for your review - we really appreciate the feedback, and I'll make sure to share this with Kevin and the team.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Experience
Kev and Paul were really welcoming andâŠ
Kev and Paul were really welcoming and professional. They made sure everything was done to a high standard and went above and beyond to ensure the job was completed well.
2023幎10æ10æ¥
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Paula Rosa Manhattan ããã®åç
Hi Georgia,
Many thanks for your feedback, we really appreciate it.
I'll share this with Kev and Paul who attended who will be excited to hear!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Experience
Happy Customer
Kevin was very helpful and sorted out our snags from our new build, happy with his work.
2023幎10æ9æ¥
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Paula Rosa Manhattan ããã®åç
Hi Keith,
Thats fantastic, great to hear - i'll share this with Kevin and the rest of the team.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Care
Martin came from Paula Rosa to change aâŠ
Martin came from Paula Rosa to change a cupboard and draw that was damaged, he was very efficient, polite and done a great job! Thank you :)
2023幎10æ2æ¥
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Paula Rosa Manhattan ããã®åç
Hi Nicola,
Thanks for taking the time to send us some feedback, we're thrilled to hear everything went well on the day!
I'll share this with Martin and the team.
If there is anything we can do for you in the future, please dont hesitate to contact us.
Kind Regards - Dan - Customer Care
The guys from Paula Rosa Manhattan didâŠ
The guys from Paula Rosa Manhattan did an excellent job on refitting the kitchen cupboards in my apartment. I'd recommend the company.
2023幎9æ28æ¥
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Paula Rosa Manhattan ããã®åç
Hi Trisha,
Many thanks for taking the time to leave a review, we really appreciate it.
If you have the time, it would be great if you could drop me a quick email to customer.care@prmf.co.uk with either your address or the name of the fitter(s) who attended, as i'd love to share your feedback with them.
If we can be of any help in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Care
Utility Tap Replacement
Kevin came to replace a utility tap which was leaking. Quick and efficient.
2023幎9æ19æ¥
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Paula Rosa Manhattan ããã®åç
Hi Gavin,
Many thanks for taking the time to leave a review - we really appreciate the feedback.
We're so happy to hear everything has been sorted for you quickly, and more importantly to your satisfaction!
Please don't hesitate to contact us if we can be of any assistance in the future.
Kind Regards - Dan - Customer Care
Excellent workmanship
Excellent workmanship - couldnât be more pleased with the result. Thanks Clive
2023幎9æ13æ¥
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Paula Rosa Manhattan ããã®åç
Good Morning,
Many thanks for taking the time to leave us a review - we really do appreciate it, and i'll share this with Clive and the team.
If there is anything we can do to help you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Care
Kitching fitter experience
Despite waiting over one year for amendments to my kitchen in my new build property, I was very impressed with the visit from the kitchen fitter to complete amendment work. Kevin was really friendly and efficient. He completed all work in a timely manner and to a high standard. Kevin made sure that the driveway (area where he was predominantly working preparing materials etc) was left very clean and tidy following his visit, with no rubbish remaining. Overall, I am very impressed with todays visit.
2023幎9æ12æ¥
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Paula Rosa Manhattan ããã®åç
Hi Emily,
Thank you for taking the time to leave a review - we take on board all feedback and will certainly use this as an example on where we can improve our processes.
I'm so glad you found Kevin to be friendly and efficient, and that he took great care with your property - i'll make sure to share this with Kevin and the rest of the team.
If there is anything we can do to assist in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Care
Great experience quick and efficient
Great experience quick and efficient. Kevin changed my cupboard door was very friendly and professional.
2023幎9æ7æ¥
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Paula Rosa Manhattan ããã®åç
Hi Abbie,
That's great to hear - we really appreciate the feedback!
If there is anything we can do to assist in the future, please dont hesitate to contact us.
Kind Regards - Dan - Customer Care
Kevin
Kevin, was courteous, respectful and pleasant. He completed my job quickly and efficiently which is exactly how customers should be treated.
2023幎8æ24æ¥
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Paula Rosa Manhattan ããã®åç
Hi Mrs Shelly,
Many thanks for taking the time to leave us your feedback - we greatly appreciate it - as I am sure you can see from previous comments, Kevin really is a top fitter - i'll be sure to share this with the whole team.
Please don't hesitate to contact us if we can be of any assistance in the future.
Kind Regards - Dan - Customer Care
Kevin was great
Kevin was speedy, helpful and polite. Great service.
2023幎8æ23æ¥
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Paula Rosa Manhattan ããã®åç
Hi Robert,
That's great to hear, we really appreciate the feedback.
Please don't hesitate to contact us in the future if there is anything we can do for you.
Kind Regards - Dan - Customer Care
Quick Install
Fast, clean installation of Kitchen Underlights
2023幎8æ21æ¥
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Paula Rosa Manhattan ããã®åç
Hi Adam,
Many thanks for taking the time to leave a review - i'll be sure to share this with the team!
Please don't hesitate to contact us if we can be of any assistance in the future.
Kind Regards - Dan - Customer Care
Kevin fit our amazing strip lights
Kevin did an amazing job of fitting our kitchen strip lights under the cabinets. They look great and are better than we expected. He was very polite and professional and got on with the job, ensuring no mess was left behind. A great experience, thanks Kevin!
2023幎7æ24æ¥
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Paula Rosa Manhattan ããã®åç
Hi Louise,
Thanks for taking the time to leave a detailed review - feedback like this is vital to us!
I'll be sure to share this with Kevin and the team.
Please don't hesitate to contact us if we can be of any assistance in the future.
Kind Regards - Dan - Customer Care
Driver arrived and waited as wasntâŠ
Driver arrived and waited as wasnt home. Drawer changed no issues
Think the contractors name was Kevin?
2023幎8æ17æ¥
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Paula Rosa Manhattan ããã®åç
Hi Aileen,
That's great to hear - i've had a look, and it was indeed Kevin!
I'll share your feedback with the team.
Please don't hesitate to contact us if we can be of any assistance in the future.
Kind Regards - Dan - Customer Care
Clive made good all issues raised
Clive made good all issues raised, was neat, tidy and very happy to explain what needed doing and why.
2023幎8æ15æ¥
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Paula Rosa Manhattan ããã®åç
Hi Sean,
Many thanks - we really appreciate the feedback.
I'll share this with Clive and the rest of the team who will be happy to hear this.
Please don't hesitate to contact us if we can be of any assistance in the future.
Kind Regards - Dan - Customer Care
Fantastic service
Thorough investigation of the issue, quick work and very friendly.
2023幎8æ14æ¥
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Paula Rosa Manhattan ããã®åç
Hi James,
Many thanks for your feedback - if its not too much trouble, would you mind popping us a quick email with your postal address on it - we'd like to recognise the fitter that attended - customer.care@prmf.co.uk
Please don't hesitate to contact us if we can be of any assistance in the future.
Kind Regards - Dan - Customer Care
2 year warranty !
2 year warranty !!
There nothing more that needs saying!
Look at IKEA / Howdens etc then make your own mind up.
My Avant Home kitchen degraded after 2.5 years .
PRM not interested.
Outside warranty.
Your by yourself.
Do not believe any of the hype on their website.
Royal Warrant !!
Not a Royal Warranty though
Pathetic.
Their reply was 2yr warranty standard in all new builds !.
How about you set your own standards & trust in your product.
Or go over & above
2023幎8æ5æ¥
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Paula Rosa Manhattan ããã®åç
Hi Mal,
Many thanks for taking the time to leave a review.
The 2 year warranty is industry standard for kitchens installed in new build developments.
We're sorry to hear you are having some issues with your kitchen,
the Avant sign off process is quite robust - we would suggest having a conversation with them as your provider.
Kind Regards - Dan - Customer Care
Excellent work.
We have a new build and we could not close the cupboard door with our boiler/kitchen store properly. We contacted Taylor Wimpey and one of Paula Rosa engineers Brad was assigned to the job. Brad quickly pinpointed the problem that the cupboard was not aligned. The wall infill had to removed and then put back after the cupboard housing and door was realigned. The work was undertaken efficiently and effectively and any dust etc was hoovered up. Brad did an excellent job and was courteous and friendly.
2023幎7æ26æ¥
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Paula Rosa Manhattan ããã®åç
Hi Laurence,
That's great to hear, and we thank you for taking the time out to leave such a detailed review!
I'll pass this onto Brad and the team who will be thrilled to hear it.
Please don't hesitate to contact us in the future if there is anything we can do for you.
Kind Regards - Dan - Customer Care
Kitchen Fitter
We recently had one of your fitters to our home on the 18.07.23 Clive was absolutely amazing, he was knowledgeable, professional and such a kind, caring and considerate person to have in our home, he offered us lots of guidance, advice and couldnât have been more helpful.
Such a pleasure to have a contractor whose customer service is so outstanding.
2023幎7æ18æ¥
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Paula Rosa Manhattan ããã®åç
Hi Judith,
That's wonderful to hear, we really appreciate the kind words.
I'll make sure this gets shared with Clive and the team.
Please don't hesitate to contact us should you need anything in the future.
Kind Regards - Dan - Customer Care
Excellent
Excellent customer service and brilliant job done by Clive
2023幎7æ20æ¥
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Paula Rosa Manhattan ããã®åç
Hi Holly,
I'm so happy we have been able to get things sorted for you, and the positive feedback is greatly appreciated - please don't hesitate to contact us if you need anything in the future.
Kind Regards - Dan - Customer Care
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