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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

What an amazing service. Emma called me once the application started and informed about the process. Online updates help me understand the progress. Communication was perfect. Applying for it was... もっと見る

企業が回答しました

5つ星のうち5の評価

Had a lovely experience. I was kept up to date with what was happening, aided with some mistakes I had made on the initial form as-well as a previous employer sending Procius the wrong dates. Emma I... もっと見る

企業が回答しました

5つ星のうち5の評価

i found the support from the people at procius very understanding and helpful, when calling then with a concern they were very happy to help in which it made the transition to my new job much faster... もっと見る

企業が回答しました

5つ星のうち1の評価

I'd like to give 0 stars as this bunch of useless employees don't deserve it. They haven't got a clue what they're talking about and no one knows the score. How can the CAA approve that such nutca... もっと見る

企業情報

  1. セキュリティー サービス
  2. 応募者トラッキング システム
  3. 企業間サービス

当該企業による記述

Procius is a leading provider of background and pre-employment screening and criminality checks. Through these services we can help protect your business from fraud, theft, brand damage, loss of productivity and many other damaging factors. Our customers trust us to manage thousands of their new recruits’ background checks each year


連絡先

  • Procius The Square, RG21 4EB, Basingstoke, 英国

  • procius.com

4.3

優良

TrustScore 5段階評価の4.5

171件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(171)

過去12か月のレビュー数: 19

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent!

I have lost count of how many security checks I've had to go through during my career. Procius has been outstanding - fast, efficient, very responsive to any communication. I was amazed at the speed from the initial invitation to completion.

2024年12月4日
自発的なレビュー
5つ星のうち5の評価

Thank you

Thank you, Procius, the process was extremely simple and on the odd occasion when I needed to do something extra to make sure my checks went through smoothly, you contacted me promptly and enabled me to give you the relevant information. Thank you very much. Overall I would recommend this service.

2024年11月27日
自発的なレビュー
5つ星のうち2の評価

Communication

I agree with checking everyone’s background checks as it’s a safe & a professional thing to do. However, I feel like the company could reach out better, so that way I would know to complete my application straight away and to have application checked out quicker

2024年11月18日
自発的なレビュー
5つ星のうち1の評価

This company do not understand their…

This company do not understand their primary roles or responsibilities.
They are incompetent.
They are not fit for purpose on any level.
Diabolical

2024年10月1日
自発的なレビュー
Procius ロゴ

Procius からの回答

Hi, I am sorry to hear this. We do have set standards/guidelines that we complete our referencing to, this is set by the industry and clients we are referencing for. I have reviewed your profile and can see we referenced as per the guidelines set by our client and within the set timescale by the client.

Please feel free to call in and speak to the team manager, you can provide further feedback on the issues, so we can then look at how we can improve our services.

5つ星のうち4の評価

Once I had gathered all the information…

Once I had gathered all the information the process was relatively straightforward. The only complaint I have is that I wasn’t notified that the final checks had all been verified. But I finally had the DBS charge refunded which assured me that all was well.

2024年9月30日
自発的なレビュー
Procius ロゴ

Procius からの回答

Hi, Thank you for your feedback, we will take your feedback regarding the completion of the DBS.

We do encourage all applicants to use the online portal to log in for live updates on their checks :)

5つ星のうち2の評価

I KEPT ON CALLING SO AS TO PUSH FOR…

I KEPT ON CALLING SO AS TO PUSH FOR ACTION TO BE TAKEN.I GUESS IF I DIDNT CALL THE PROCESS WOULD HAVE TAKEN LONGER.

2024年9月9日
自発的なレビュー
Procius ロゴ

Procius からの回答

Thankyou for your feedback and comment, Having looked at your profile I can see we completed this well within the agreed time frame with our client which is always our aim, it looks as though we were awaiting a check back from an external provider where we have no influence on their delivery timescales.
Please do feel free to call in and speak with the team manager who can explain this process to you.
We will take your feedback on board to further explain this to future applicants to avoid this in the future.

5つ星のうち5の評価

Good work

Good work , thanks to Natasha for making it smooth.

2024年9月4日
自発的なレビュー
Procius ロゴ

Procius からの回答

Thank you so much for your positive feedback this has been shared with Natasha.

5つ星のうち4の評価

Pre employment checks

This is one of the very few professional company. They do the hard and tedious procedure for you. Quite impressed

2024年8月29日
自発的なレビュー
Procius ロゴ

Procius からの回答

Good afternoon, many thanks for your comment it is much appreciated and will be passed along to the team.

5つ星のうち5の評価

My experience with Procius

I wish to state that my experience with your team was full of courtsey and prossionalism throughout the conversations.
I know that the process took too long through no faulty of your team but I was happy with the service I got.
Do continue to provide an exemplery service to your clients.

2024年7月29日
自発的なレビュー
5つ星のうち1の評価

Communication is appalling

Procius took over 2 months to send my checks to my new employer. I sent all my references to them straight away, and received no emails from them chasing any further details. The only reason I found out they hadn’t completed the checks is because my employer had extended my probation due to ‘outstanding pre-employment checks’. Communication is appalling.

2024年5月17日
自発的なレビュー
Procius ロゴ

Procius からの回答

I am sorry to hear you did not have a good experience with us, unfortunately some background checks do take an extended period of time due to the nature of the profile or unresponsive referees.
I will take the feedback to the team around keeping applicants updated and will have a look into the communications that were sent to yourself so we can improve for future cases.

5つ星のうち1の評価

Careful with your data

Company more interested in getting your HMRC records (God knows why) than contacting your previous employers HR for references.... not even spoon-fed common sense works... I won't train them on how to dial a number and speak to people at HR to get a reference... Appalling and definitely to avoid. Careful with your data and your reputation in the their hands...

2024年5月24日
自発的なレビュー
Procius ロゴ

Procius からの回答

Thankyou for taking your time to leave a review. I apologise you feel the service you received throughout your checks was not sufficient. Unfortunately some HR departments are not responsive to reference requests and we must follow the ruleset given to us to then complete your referencing, in your case using your HMRC records.
I can assure you we are fully compliant with GDPR and ISO27001 certified so your data is safe. I would suggest you call in to speak with a member of the management team, so we can reassure you that the process we followed to complete your checks was following guidance from our client, and what now happens with your data.

5つ星のうち5の評価

It was a fairly quick and easy…

It was a fairly quick and easy application online. There is a great team to keep in touch for any enquiries via email. Would be quicker if it is done on a laptop or computer as my phone had a few hiccups but it was sorted out eventually at second trial.

2024年5月15日
自発的なレビュー
5つ星のうち5の評価

Great Service

Great Service overall, very friendly, prompt responses. Process takes roughly 3 weeks. It doesn’t update promptly, every step involves a few days to update status and move next. Just that personal reference limit to minimum 5 years is not suitable for everyone.

2024年4月1日
自発的なレビュー

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