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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent level 1 training hosted by Bob Penny, very knowledgeable and full of brilliant stories. It really did fill me with confidence for working with your products. Pete @Tsw electrical

企業が回答しました

5つ星のうち5の評価

I had a very productive day learning a new skill. I was impressed by how Luke simplified advanced technical knowledge, making it much easier to understand. I would thoroughly recommend this course. Th... もっと見る

企業が回答しました

5つ星のうち5の評価

Luke Cunningham was an excellent trainer. A really good experience. I appreciated his support and I don't find things easy sometimes but this course was well delivered. Thank you.

企業が回答しました

5つ星のうち1の評価

Do not waste your money. There is no help from Texecom when things go wrong, they have no interest in customer service. They refer you to your installer who are so wrapped up in other installations th... もっと見る

企業が回答しました

企業情報

  1. セキュリティー システム販売業者

当該企業による記述

Protecting people & property worldwide. We aim to respond to all enquiries within 24 hours, Mon-Fri.


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

119件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 84%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I had a very productive day learning a…

I had a very productive day learning a new skill. I was impressed by how Luke simplified advanced technical knowledge, making it much easier to understand. I would thoroughly recommend this course. Thanks.

2026年4月23日
自発的なレビュー
Texecom Ltd ロゴ

Texecom Ltd からの回答

Hi, thank you for your review! We're really glad to hear you had such a productive day and enjoyed learning something new. It’s great to know Luke made the technical side easier to understand.

5つ星のうち5の評価

It has been an amazing experience

It has been an amazing experience. I have learned a lot from this training. Luke has been great, he is a great teacher and I would highly recommend anyone to take part in this Experience.

2026年4月23日
自発的なレビュー
Texecom Ltd ロゴ

Texecom Ltd からの回答

Hi, thank you for the great feedback. We’re really glad to hear you had such a positive experience!

It’s great to know the training was valuable and that Luke made such an impact. We’ll be sure to pass your kind words on.

5つ星のうち5の評価

Luke was excellent

Luke was excellent, very patient and with an exceptional knowledge of the product.
Can highly recommend this training.

2026年4月23日
自発的なレビュー
Texecom Ltd ロゴ

Texecom Ltd からの回答

Thanks for sharing your feedback. It’s great to hear Luke’s knowledge and patience stood out during the training, we’ll pass this on to him.

5つ星のうち5の評価

Luke Cunningham was an excellent trainer!

Luke Cunningham was an excellent trainer. A really good experience. I appreciated his support and I don't find things easy sometimes but this course was well delivered. Thank you.

2026年4月16日
自発的なレビュー
Texecom Ltd ロゴ

Texecom Ltd からの回答

Hi Dawn, thanks for your review! We're really pleased to hear you had such a positive experience and found the course well delivered.

5つ星のうち5の評価

Excellent level 1 training hosted by…

Excellent level 1 training hosted by Bob Penny, very knowledgeable and full of brilliant stories. It really did fill me with confidence for working with your products. Pete @Tsw electrical

2026年4月17日
自発的なレビュー
Texecom Ltd ロゴ

Texecom Ltd からの回答

Hi Pete, thank you for your review. We're really pleased to hear you enjoyed the Level 1 training and that Bob’s knowledge and experience made the session engaging. It’s great to know the course has helped build your confidence when working with our products.

5つ星のうち5の評価

Really excellent training and support

Really excellent training for installers. Luke is a very knowledgeable and interesting presenter. Great course very well explained thank you, first class!

2026年3月30日
自発的なレビュー
Texecom Ltd ロゴ

Texecom Ltd からの回答

Hello, thank you for your 5* review! We're glad you found the course well presented and that Luke’s training style worked well for you.

5つ星のうち5の評価

Great training session hosted by Luke…

Great training session hosted by Luke Cunningham.

2026年3月24日
自発的なレビュー
Texecom Ltd ロゴ

Texecom Ltd からの回答

Hi Carl, thank you for your review. We're glad to hear you found the training session valuable and will be sure to pass your comments on to Luke.

5つ星のうち5の評価

Bob Penny is a great instructor and…

Bob Penny is a great instructor and delivers a thorough lesson. I am going back for Level 2 and 3 training as it was so good initially.

2026年3月24日
自発的なレビュー
Texecom Ltd ロゴ

Texecom Ltd からの回答

Hi Connor, thanks for the feedback, glad you found the training useful.
We’ll pass your comments on to Bob, and we look forward to seeing you again for Levels 2 and 3.

5つ星のうち5の評価

Luke and bob really help with training…

Luke and bob really help with training for this product but its pretty straightforward in any case. Top company uk based

2026年3月13日
自発的なレビュー
Texecom Ltd ロゴ

Texecom Ltd からの回答

Hi Prakash, thanks for the 5* review!

We’re really pleased Luke and Bob were able to help with the training.

It’s great to hear you value working with a UK-based company too.

5つ星のうち5の評価

Excellent Training

Excellent Training and I had a great experience with the Texecom training program. The session was very interactive and covered real-world scenarios, which made it easy to understand system configuration and troubleshooting. The trainer was knowledgeable and supportive throughout.

2026年3月16日
自発的なレビュー
Texecom Ltd ロゴ

Texecom Ltd からの回答

Hi, thank you for your feedback! We're glad you found the training interactive and practical, and that the real-world scenarios helped with understanding. We appreciate you taking the time to share your experience.

5つ星のうち5の評価

VR8 panel

We as a company have Installed the texecom VR8 panel, motion sensors and bell box's for the past 30years.Its always been our go to for us to recommend to our clients due to its reliability. On the installation side of things its a quality product and easy to install. On the odd occasion when we have had an issue, a call to the tech team has always sorted it out.

2026年3月15日
自発的なレビュー
Texecom Ltd ロゴ

Texecom Ltd からの回答

Hi Mark, thank you for your review and for your continued support over the years. We're really pleased to hear that you find our products reliable and easy to install. It's also great to know our technical team has been helpful when needed.

5つ星のうち5の評価

Luke was a good teacher

Luke was a good teacher, I have gone from knowing virtually nothing about Texecom to having a good bit of knowledge & understanding.

2026年3月11日
自発的なレビュー
Texecom Ltd ロゴ

Texecom Ltd からの回答

Thank you for your feedback. We're pleased to hear that the training helped you go from knowing nothing about Texecom to gaining a level of knowledge and understanding.

It's great to know that Luke was able to support your learning so effectively. We appreciate you taking the time to share your experience.

5つ星のうち5の評価

Every time I had a problem been…

Every time I had a problem been resolved with no issues. Kris Smith you are a star ⭐️.

2026年3月9日
自発的なレビュー
Texecom Ltd ロゴ

Texecom Ltd からの回答

Thank you so much for your review. We're really glad to hear that every issue you've had has been resolved smoothly. I'll be sure to pass your feedback on to Kris Smith.
We appreciate you taking the time to share your experience!

5つ星のうち1の評価

Do not waste your money

Do not waste your money. There is no help from Texecom when things go wrong, they have no interest in customer service. They refer you to your installer who are so wrapped up in other installations they don't bother to answer calls when components of the installations have failed. Alot of money spent that worked fine for a couple of years then started having issues that never got resolved, despite paying the installer an annual maintenance fee. They could do with learning about people and customer service, do not buy there product and do not use Bucks Security to install an alarm.

2025年3月31日
自発的なレビュー
Texecom Ltd ロゴ

Texecom Ltd からの回答

Texecom manufactures and supplies the alarm equipment, however installation, servicing and ongoing maintenance are carried out by independent installers. As a result, the installation or maintenance of individual systems, would be for installers to assist with, which is why support for issues like this is typically provided by the installer who fitted the system.

If you would like us to look into this further or provide some guidance, please feel free to email our team at techsupport@texe.com with a few more details and we’ll do our best to help.

5つ星のうち5の評価

Texecom: Exceptional Products, Exceptional People

Texecom has been a cornerstone of our security installations for more than 21 years, and the support we continue to receive from their team is nothing short of outstanding. Their commitment to both product excellence and customer care truly sets them apart in the industry.

A special mention must go to John Gildert, whose after-sales support and service have been consistently exceptional. Whenever assistance is needed, John approaches every situation with professionalism, efficiency and genuine dedication. His willingness to go the extra mile ensures that any query or technical challenge is handled swiftly and thoroughly, giving us complete confidence when specifying and installing Texecom systems.

Equally impressive is the quality of Texecom’s training, delivered by Bob Penny. Bob’s knowledge, enthusiasm and engaging style make every session both informative and enjoyable. His ability to break down complex technical concepts and present them in a practical, real-world context makes a huge difference for installers. Quite simply, Bob is a legend in the training room, and his sessions are invaluable for keeping engineers confident and up to date.

Over the past two decades, Texecom has consistently gone above and beyond in every aspect—product quality, technical support, and professional training. It is rare to find a manufacturer that supports its partners so thoroughly and consistently.

We cannot recommend Texecom, their products, and their people highly enough. Working with a team that genuinely cares about its customers and their success makes all the difference, and Texecom continues to prove why they remain one of the very best in the business.

2026年2月27日
自発的なレビュー
Texecom Ltd ロゴ

Texecom Ltd からの回答

Thank you for taking the time to leave such a positive review and for supporting Texecom over the past 21 years.

It’s great to hear that our products, technical support and training continue to support your installations. We really appreciate the kind mentions of John Gildert and Bob Penny as well — we’ll be sure to pass your feedback on to them.

Thank you again for your recommendation and for your continued support of Texecom.

5つ星のうち5の評価

Amazing workshop

Amazing workshop, course was taught very well and questions were answered by the book.

Interactive session which helped me learn the fundamentals of the system. In terms of wireless programming

2026年3月5日
自発的なレビュー
Texecom Ltd ロゴ

Texecom Ltd からの回答

Hi Cody, thank you for the great feedback. We're glad you found the workshop useful and that the interactive session helped you learn the fundamentals of the system, including wireless programming. We appreciate you taking the time to share your experience.

5つ星のうち5の評価

Field engineer visit

I recently attended one on my sites with field engineer Steve Gartside due to wireless issues with the system. Steve diagnosed the issue straight away and updated the firmware on the control panel which has now resolved the issues. He was very professional and prompt.

2026年2月19日
自発的なレビュー
Texecom Ltd ロゴ

Texecom Ltd からの回答

Thank you for your feedback. It's great to hear Steve quickly identified the issue and resolved it with a firmware update. We’ll pass your comments on to him.
Thanks again for sharing your experience.

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