A few days ago, I purchase the celebrity Jake mannequin from productclub.com. Here’s my experience using this website. It was really fast of them to ship my items once I placed my order. It did not ta... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
So easy and efficient. I just recently signed on to the club for free. I was having trouble receiving my product club through my salesperson as they keep changing what they sell me, etc. This was easy... もっと見る
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Edit to below review: I have to give credit where credit is due! The company has stepped up an corrected the issue with me directly. I would definitely order through them again! Thank you! I’ve be... もっと見る
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Amazing quality. Even my clients knotice a difference as they dont pull on the hair when removing them. And they are not as noisy when applying. . Nothing worse than listening to a Reynolds foil crun... もっと見る
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企業情報
当該企業による記述
Product Club is the leader in hair color accessories offering everything a colorist needs to perform color services with the exception of the hair color itself! Product Club offers over 200 items for professional colorists including the largest selection of foil, gloves, capes, caps, and more. Product Club is committed to offering colorists the best possible tools for their profession. All of our products are designed based on salon research and are professionally packaged to meet the needs of today’s colorists.
連絡先
28 Barretts Ave., 11742, Holtsville, 米国
- 800-308-3588
- info@productclub.com
- productclub.com
4.5
優良
198件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Product Club からの回答
Hello!
Thank you for the lovely feedback!
We hope that you enjoy your products!
gloves are very durable
2023年3月10日
Product Club からの回答
Hi Jasmine!
Thank you for the amazing feedback!
We love hearing that our customers are enjoying our products!
Did not get my items
Did not get my items. Says incorrect address which is the address. Also they sent it to my billing address not the address I put for shipping. Horrible service. Called to see if I could get this fixed and left on hold for 2 hours
2023年3月15日
Product Club からの回答
Hi David,
I am so sorry you are having issues with delivery.
I just reached out to the shipper, and they are telling me that the address provided is not correct. We will be reaching out to you via phone momentarily. If you are not available, please give me a call at your earliest convenience so we can rectify this for you.
Our phone number is 1-800-308-3588.
Thank You.
pop-up foil holder
I purchased the pop-up foil holder. In theory it a simple design that should work. It does work, but the edges of the inside of the acrylic are Sharp so if you don't pull it at a completely straight angle it tears the edges of the foil which defeats kind of the purpose and is frustrating and is wasteful. They could easily be smoother
2023年3月8日
Product Club からの回答
Hi Annette,
Thank you for sharing your feedback with us. We agree that the pop up foil dispenser should be making your time easier and faster, please send me a photo of your pop up dispenser to info@productclub.com and I will have my QC team follow up on the issue. Feel free to reach out with any further questions or concerns.
I’m not happy with the gloves and want…
I’m not happy with the gloves and want to
Return them please
2023年3月5日
Received the order and several boxes of…
Received the order and several boxes of hilite papers weee damaged inside.
2023年3月2日
Product Club からの回答
Hi Candy,
We are sorry to hear about your damaged items. I have shipped you out a few replacement boxes today. Please let us know if you have any further questions or concerns.
Thank you,
Heather Weingarten
Customer Service Manager
Awesome
Purchase with caution; you must be fully knowledgeable of what happens to your color formula when it is whipped. This is a must-have device, and everyone should own one
2023年2月18日
The turnaround caught me off guard
The turnaround caught me off guard. I placed the order in the afternoon and next day it was at my studio door. Prompt and efficient. Thank you
2023年2月9日
Product Club からの回答
Thanks for the comment Lorraine!
Product Club からの回答
Thanks for the comment Gianna!
One product arrived damaged
One product arrived damaged, I never got a response to my email
2023年1月30日
Still have not received so idk why…
Still have not received so idk why there’s a survey already. Nice products on website. But slow to deliver I suppose cause I still have not received
2023年1月15日
Product Club からの回答
Hi Jessica, we are currently investigating this issue and will be in contact.
Discount not honored
Promo on foils were sent out, purchased (discount not applied at checkout) . Sent out an email and never got a response back
2023年1月17日
Product Club からの回答
Hi there, Can you please advise which promo code you entered so we can investigate? Thank you.
I like the gloves I have purchased from…
I like the gloves I have purchased from you for years I wish the shipping was not so expensive. Thank you
2023年1月11日
Best earpiece ever love it love it love it
Well I ordered a earpiece and I had ordered from Amazon quite a few ear pieces and they were no good but this one here that I ordered from your company works well nice case with it people can hear me clearly I can hear them clearly one of the best keep doing what you're doing it's working and the price range is fantastic love it
2022年12月2日
自発的なレビュー
Great products and fast delivery
2022年12月21日
I paid for 2 days and it took 4 days
I paid for 2 days and it took 4 days. Will not order direct again
2022年12月15日
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