American Haul レビュー 

American Haul からの回答

2024年4月2日

Dear Samad E,

Thank you for your feedback! We're delighted to hear that you had an exceptional experience with Profexo car shipping company, particularly with Daniel. Ensuring excellent communication, on-time pickup and delivery, and delivering your vehicle in pristine condition are our top priorities. We appreciate your recommendation and trust in our services. If you ever need assistance again in the future, please feel free to reach out.

Best Regards,
The Profexo Team

American Haul からの回答

2024年4月2日

Dear Yordania Guevara,

Thank you for your feedback! We're thrilled to hear that you had a wonderful experience working with Profexo Inc, especially with our agent Denver Alfonso. We're glad to know that Denver provided professional, friendly service and maintained excellent communication throughout the process. Ensuring seamless payment terms is important to us, and we're pleased to hear that this was met without any problems. We appreciate your kind words and look forward to the opportunity to work with you again in the future. If you ever need assistance or have any questions, please don't hesitate to reach out.

Best Regards,
The Profexo Team

American Haul からの回答

2024年4月1日

Dear PFL Express,

Thank you for your feedback! We're glad to hear that you found our team to be very committed and spot on with their communications. Ensuring clear and timely communication is important to us, and we're pleased to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best Regards,
The Profexo Team

American Haul からの回答

2024年4月1日

Dear Valuable Customer,

Thank you for your feedback! We're delighted to hear that you had a great experience with our company and that you're considering working with us again in the future. Your satisfaction is our priority, and we look forward to the opportunity to serve you again. If you have any questions or need assistance in the future, please feel free to reach out.

Best Regards,
The Profexo Team

American Haul からの回答

2024年3月30日

Dear 보민 김,

Thank you for choosing Profexo for your vehicle shipping needs and for taking the time to share your positive experience! We're delighted to hear that Gary Allen provided fast and caring service, ensuring the safe shipment of your car from CA to WA within the expected time frame. Your satisfaction is our priority, and we appreciate your trust in us. Should you require our services again in the future, please don't hesitate to reach out.

Best Regards,
The Profexo Team

American Haul からの回答

2024年3月30日

Dear Sathish Kumar Krishnamurthy,

Thank you for your feedback! We're thrilled to hear that Finn Smith provided rapid responses to your questions and that Garry Allen dispatched your car on time without any damages. Ensuring prompt communication and safe delivery are our top priorities, and we're glad we could meet your expectations. If you have any further comments or need assistance in the future, please feel free to reach out.

Best Regards,
The Profexo Team

American Haul からの回答

2024年4月1日

Dear Barış Dağ,

We sincerely apologize for the distressing experience you've had with our company. Your feedback is deeply concerning, and we take it very seriously.

It's disheartening to hear about the challenges and frustrations you've encountered throughout your car shipping process. We understand the importance of clear and transparent communication, and we regret any misunderstanding or miscommunication that may have occurred.

We assure you that we do not condone any harassing or bullying behavior from our team members. We will investigate this matter thoroughly and take immediate action to address any issues with our communication practices and customer service standards.

Regarding the discrepancy in pricing and the attempt to upcharge you after signing the contract, we apologize for any confusion or inconvenience this may have caused. We are committed to resolving this matter promptly and ensuring that our pricing policies are clear and fair to all our customers.

Please rest assured that your car will be promptly released to you upon payment of the agreed-upon amount. We understand the urgency of the situation and will expedite the resolution process to minimize any further inconvenience.

If there's anything further we can do to assist you or if you have any additional concerns, please don't hesitate to contact us at info@profexoshippings.com. Your satisfaction is our priority, and we are dedicated to resolving this matter to your satisfaction.

Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding.

Best Regards,

Harris Stephen
Asst. Manager Operations
Profexo Shipping Inc

American Haul からの回答

2024年3月30日

Dear Meuse Pierre,

Thank you for sharing your feedback with us. We are pleased to hear that Gary Allan provided you with professional and understanding customer service.

However, we are deeply sorry to learn about your negative experience with the driver. Please accept our sincere apologies for any inconvenience or discomfort caused by their behavior. We take such incidents seriously and will address this matter internally to ensure that it does not happen again in the future.

We appreciate your patience and understanding throughout the delivery process, despite the unexpected delay. Your satisfaction is our priority, and we are committed to providing excellent service to all our customers.

If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us at info@profexoshippings.com.

Thank you for choosing our services, and we hope to have the opportunity to serve you better in the future.

Best Regards,

Harris Stephen
Asst. Manager Operations
Profexo Shipping Inc

American Haul からの回答

2024年3月30日

Dear Tony Wood,

Thank you for sharing your wonderful experience with Profexo! We're thrilled to hear that Jennifer Wilson provided excellent communication and service throughout the process of shipping your vehicle. Ensuring our customers are well-informed and satisfied is our top priority, and it's fantastic to know that your vehicle arrived undamaged and that you found the pricing fair. We appreciate your recommendation and look forward to serving you again in the future.

Best Regards,
The Profexo Team

American Haul からの回答

2024年3月30日

Dear Stacic Inc,

Thank you for your kind words! We're delighted to hear that you had a nice experience working with Profexo. Denver Alfonso strives to provide professional and helpful service to all our customers, and we're pleased that he met your expectations. Should you need assistance in the future, please don't hesitate to reach out.

Best Regards,
The Profexo Team

American Haul からの回答

2024年3月30日

Dear La Sandra Akesson,

Thank you for sharing your fantastic experience with us! We're thrilled to hear that Zaza, Mark Anderson, and our team were so helpful during the transport of your vehicle. Providing reliable and dependable service is what we strive for, and we're delighted to know that we could exceed your expectations. Your satisfaction is our priority, and we look forward to serving you again in the future.

Best Regards,
The Profexo Team

American Haul からの回答

2024年3月30日

Dear Giorgi Gabaidze,

Thank you for your feedback! We're glad to hear that Mark Anderson provided you with good service. We'll be sure to pass along your appreciation to him. If you ever need assistance again in the future, don't hesitate to reach out.

Best Regards,
The Profexo Team

American Haul からの回答

2024年3月30日

Dear Laura Fitzsimmons,

Thank you so much for your enthusiastic recommendation! We're thrilled to hear that you had a wonderful experience with Profexo and that Mark Anderson provided honest and transparent service. We take pride in our commitment to upfront pricing and punctual service, and we're delighted that we could meet your expectations. We look forward to assisting you again in the future!

Best Regards,
The Profexo Team

American Haul からの回答

2024年3月30日

Dear Noble T El-Bey,

Thank you for your positive feedback! We're delighted to hear that Denver provided you with professional service and ensured that you were paid on time. Building strong and reliable partnerships with our clients is important to us, and we're glad to hear that you look forward to continuing business with us. Should you have any further needs or inquiries, please feel free to reach out.

Best Regards,
The Profexo Team

American Haul からの回答

2024年3月30日

Dear Skyfall Transport,

Thank you for your feedback! We're glad to hear that Mark has been a reliable dispatcher for you. We appreciate your recognition of his efforts. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

Best Regards,
The Profexo Team

American Haul からの回答

2024年3月30日

Dear Valuable Customer,

We deeply apologize for the unsatisfactory experience you encountered with our company. It's disheartening to hear about the lack of communication and failure to fulfill our commitment to you.

We take your feedback seriously and will investigate this matter thoroughly. We understand the importance of transparency and reliability in our services, and we regret that we did not meet your expectations.

Regarding your refund, please accept our apologies for the delay. We will expedite the process and ensure that you receive your refund promptly. We appreciate your patience and understanding.

We assure you that we will take immediate steps to address the issues you've raised and prevent similar occurrences in the future. Your satisfaction is our priority, and we are committed to rectifying this situation.

If there are any further concerns or if you require assistance, please do not hesitate to contact us at info@profexoshippings.com. We value your feedback and the opportunity to improve our services.

Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding.

Best Regards,

Harris Stephen
Asst. Manager Operations
Profexo Shipping Inc

American Haul からの回答

2024年3月30日

Dear Isiah Smalls,

Thank you for sharing your experience! We're sorry to hear about your family emergency but glad to know that Denver Alonso was able to assist you promptly and provide a refund. We understand the importance of flexibility during unexpected situations, and we're pleased that Denver was helpful throughout the process. If you ever need our services again in the future, please don't hesitate to reach out.

Best Regards,
The Profexo Team

American Haul からの回答

2024年3月30日

Dear Andrei Josan,

Thank you for your feedback! We're thrilled to hear that Zev Skyler provided you with exceptional service. We'll make sure to pass along your kind words to him. If you have any further comments or need assistance in the future, please feel free to reach out.

Best Regards,
The Profexo Team

American Haul からの回答

2024年3月30日

Dear Colin Wind,

Thank you for your feedback! We're pleased to hear that Henry did a great and efficient job in finding you a car carrier at the best price. Providing high-quality service at competitive prices is our priority, and we're glad that we could meet your expectations. If you have any further needs or inquiries, please don't hesitate to reach out.

Best Regards,
The Profexo Team

American Haul からの回答

2024年3月30日

Dear Essam Elgamel,

You're very welcome! We're delighted to hear that Mark provided you with excellent cooperation. If you ever need assistance in the future, please don't hesitate to reach out.

Best Regards,
The Profexo Team