PRO Import Tuners.com レビュー 

PRO Import Tuners.com からの回答

2023年7月12日

Hello,

Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a great overall experience shopping with us. We do what we can to always provide the best possible customer service, parts, and shipping as well. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

PRO Import Tuners.com からの回答

2023年7月12日

Ben,

Thank you for the awesome review we greatly appreciate it! I'm glad to hear our customer service has been able to help you. We continue to work provide the best possible place to shop for your upgrades. We always work to ensure our customer are happy with their purchase. We'll make sure to continue to provide the best possible customer care, parts, and service. Please let us know if you have any other questions.

Best Regards,
Customer Care

PRO Import Tuners.com からの回答

2023年7月12日

Michael,

Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

PRO Import Tuners.com からの回答

2023年7月10日

Vladimir,

I am sorry to hear about your situation. However, I did look into your order and I wish to clear up the timeline here. The order was placed on Friday 6/30 early in the day. As such, the order was fully processed through the same day. Tracking information may take 24-48 hours to update, not counting the weekend. Since we are close during the weekend, any update are pushed back to the following business day. However, this was also 4th of July weekend, with shipments also being effected by the holiday. Tracking was sent to you shortly after the holiday and is due to arrive within the 3-5 business day (Not counting the holiday) transit time promised. Hopefully this helps clear things up. Please let us know if you have any other questions or comments.

Best Regards
Customer care

PRO Import Tuners.com からの回答

2023年7月12日

JC,

Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help with your order. We do what we can to always provide the best possible service, parts, and shipping. We'll continue to provide the best possible place to shop for your upgrades. Please let us know if you have any other questions.

Best Regards,
Customer Care

PRO Import Tuners.com からの回答

2023年7月7日

Jose,

Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

PRO Import Tuners.com からの回答

2023年7月7日

Aaron,

Thank you for the great review, we greatly appreciate it! I'm glad to hear you are enjoying your purchase. We do what we can to always provide the best possible place to shop for parts, provide great customer service, and fastest shipping. Please let us know if you have any other questions.

Best Regards,

Dave
Customer Care

PRO Import Tuners.com からの回答

2023年7月7日

Carl,

Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a great overall experience shopping with us. We do what we can to always provide the best possible customer service, parts, and shipping as well. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

PRO Import Tuners.com からの回答

2023年7月7日

Alex,

Thank you for the great review, we greatly appreciate it! I'm glad to hear you enjoyed your purchase. We do what we can to always provide the best possible parts, customer service, and shipping. Please let us know if you have any other questions.

Best Regards,

Dave
Customer Care

PRO Import Tuners.com からの回答

2023年7月7日

Ali,

Thank you for the feedback, we greatly appreciate it! I'm happy to hear we have been able to help you with your build. I am sorry to hear about the delivery issues. We generally use premium shipping methods and try to ensure the parts arrive as soon as possible. Even with this, delivery drivers or handlers with shipping companies can still have issues. However, if anything does occur and for some reason the package cannot be delivered, damaged, or lost, you will always be fully covered. We try our best to ensure you always have a solid overall experience shopping with us. We will continue to try and help you with your build with the parts we offer. Please let us know if you have any other comments.

Best Regards,
Customer Care

PRO Import Tuners.com からの回答

2023年7月7日

Esdras,

Thank you for the great review, we greatly appreciate it! I'm glad to hear you enjoyed your shopping experience. We do what we can always provide solid customer service and a smooth overall experience. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

PRO Import Tuners.com からの回答

2023年7月7日

Anthony,

Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. I'm happy to hear that the parts worked out well for you as well. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments.

Best Regards,

Dave
Customer Care

PRO Import Tuners.com からの回答

2023年6月29日

Thomas,


Thank you for the positive review, we greatly appreciate it! I'm glad to hear you enjoyed your shopping experience. We do what we can always provide solid customer service and a smooth overall experience. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

PRO Import Tuners.com からの回答

2023年6月29日

Jeff,

Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help with your build. We do what we can to always provide the best possible service, parts, and shipping. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

PRO Import Tuners.com からの回答

2023年6月26日

Antonio,

I am sorry to hear about your situation. I did look into your order and wanted clarify on a few things. Reviewing your order, it does appear that the shipment did take longer than normal to ship out. However, we did notice this and are actively working to have it resolved as quickly as possible. A rep should have already emailed you letting you know that a trouble ticket was opened and are working to ensure you shipment is on its way. We always work to ensure shipments do arrive as quickly as possible and if something does occur, we do ensure to notify our customers. Do note that you did attempt to contact us over the weekend when we are closed. Our team replied to your email once they were in the office and working to ensure your parts arrive. Please let us know if you have any other questions or comments.

Best Regards
Customer Care

PRO Import Tuners.com からの回答

2023年6月29日

Scott,

Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. I'm happy to hear that we were able to still help with your build. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments.

Best Regards,
Customer Care

PRO Import Tuners.com からの回答

2023年6月29日

Henrie,

Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

PRO Import Tuners.com からの回答

2023年6月29日

Cedrick,

Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

PRO Import Tuners.com からの回答

2023年6月21日

Jonathan,

Thank you for the great review, we greatly appreciate it! I'm glad to hear you received your parts so quickly. We do what we can to ensure our customers are not kept waiting too long for their parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

PRO Import Tuners.com からの回答

2023年6月21日

Chris,

Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a great overall experience shopping with us. We do what we can to always provide the best possible customer service, parts, and shipping as well. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care