Prokitsdirects レビュー 

I would give no stars if I could. Same as other reviews they are sending out wring kits (assume they dont have the others) then offering a discount on buying again rather than a return or full refund. All info on website is incorrect, they do not have a manchester address and th trust pilot score is make up.

I will be contacting authorities/trading standards, please do the same

I ordered 2 football tops for my grandchildren. They sent them out but they were the wrong tops and the wrong sizes.
I contacted them immediately and was told they would sort it out but after several weeks and numerous emails they told me I could have a 20% discount on reordering the kits with them. I refused and they upped it to 40 %. No apology, no replacements unless I pay again and threats about how much it will be to send the other tops back at my expense.
Shocking customer service do not buy from this company.

ordered a football kit for my son & after a month received the wrong kit. Several emails to customer services have been a waste of time, Unbelievably refusing to send original order & offered a 20% discount on next order. Shocking company that will be reported to trading standards. DO NOT PURCHASE.

Kit was ordered for my sons birthday from a website where the registered address was manchester and it stated personalised kits would be dispatched within 3 days. The kit finally arrived 4 weeks later and 3 weeks after my sons birthday. The kit came from China!
There is no socks with the kit yet the advert shows the socks as part of the kit and nowhere did it state there were no socks. The kit is a copy and I paid £41.99 for this including delivery because I believed it was coming from manchester not China. I could have bought a kit from china myself for a quarter of this price, better quality and with socks! Avoid this company!

I ordered a football kit for my ten year old son & after a month received the wrong kit. Several emails to customer services have been a waste of time, Unbelievably refusing to send original order & offered a 20% discount on next order. Shocking company that will be reported to trading standards. DO NOT PURCHASE.

To Start with I,had to give 1 star, otherwise I would have given minus 5 stars! I ordered Newcastle united Away Shirt and Away Shorts in a Large. I received the Newcastle United Home Shirt (L) and a pair of England Shorts in a Small size! Numerous emails later and they say I can keep them and have 20% off if I reorder, otherwise take a full refund but return the goods at my expense! Got on to PayPal and they sorted it straight away,I got a full refund and they are sorting it out! Full and total Respect for PayPal.
Do Not Think about using Prokitsdirect, they want you to purchase items twice, that's why they send the Wrong Items.

Bought a Bournemouth shirt and after 24 days I've received an England National team with the wrong size.
Awful services. Not recommended as it was an abysmal job. Avoid if you can!!!

I received faulty goods and offered a tiny refund. Poor response, and now ignoring my emails. Instead of No reel for Racism, the badge states No room or Racism. Not good enough.

Took weeks to arrive, sent the wrong product, and now ignoring my emails. Now claiming my money back from my credit card. Appalling.

Awful. Takes 3 weeks to arrive and then sent me the wrong product in the wrong size. Customer service are terrible. Stay away!!!!!