My first order with Propermusic, having not come across them previously. An excellent service, very rapid dispatch and next day delivery, good quality packaging. Will use again.
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レビュアーのコメントを見てみましょう
The ordering system was easy and efficient. The vinyl albums arrived on time and beautifully packaged so in pristine condition. Very happy with the service provided.
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My CDs arrived promptly, securely packaged, and I have been enjoying listening to them since. I made these particular choices as I was fortunate/lucky enough (?) to visit Les Cousins in the 1960s a... もっと見る
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Good website, easy to find exactly what I wished for & to order. Nice fair price for a wonderful old live recording, cleaned up a bit (enough) for CD without losing any atmosphere. Well packed, quick... もっと見る
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企業情報
当該企業による記述
Propermusic.com is part of the Proper Music Group Ltd and was launched as an online store in October 2011 to supply music CD's, Vinyl, Bx Sets etc... direct to customers at competitive prices with an exceptional level of customer service. We've been supporting independent record labels and music since 1988. Our main aim is to provide an online shop window for the kinds of specialist music from artists and labels that you would not otherwise have the opportunity to find or discover in stock elsewhere. Our sister company, Proper Music Distribution is the largest independent distributor in the UK and we are able to supply music from over 2000+ labels from all over the world, regularly releasing over 150 new releases or re-issues every week. We employ dedicated and experienced staff who provide a polite and professional level of customer service through our extensive product knowledge from working within the music industry for many years. All our orders are despatched using a first class or airmail service with Royal Mail (Tracked as standard for all UK orders, optional for ROW) or via our network of courier services. Your opinion matters greatly to us and our reputation relies on it, so any feedback good or bad would be greatly appreciated and most welcomed. Your total satisfaction with our service is our ultimate goal.
連絡先
Units 1-5 Applegarth Drive, DA1 1 JD, Dartford, 英国
- 020-8676-5148
- marketing@propermusic.com
- propermusic.com
4.8
優良
250件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very friendly customer service and issue resolved swiftly
Very friendly customer service and my issue was resolved swiftly and efficiently with no further prompting. It is a pleasure communicating with Propermusic because the team is very passionate about what it does and the difference this makes is clearly evident in every aspect of the customer and operational process. Very impressed!
2025年7月14日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Perfect customer service
Perfect customer service. Timely and impeccable. Products are always perfect. Love shopping with this business.
2025年7月16日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Found a record from my youth. Price was spot on!
Really impressed with the selection of music and the price they are selling at. Found my new online shop!
2025年7月15日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
I ordered All Asimov and no fresh air…
I ordered All Asimov and no fresh air by HMHB....decent price, arrived when they said it would....very good indeed.
Only gripe, p and p a bit expensive
2025年7月15日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. Apologies for the cost of P&P but this is directly related to the fees being charged to us by Royal Mail.
Superb service
I rang the company and spoke to David before purchase as the cd description showed jewel case and I was looking for a digipack with contents sticker.David contacted the warehouse who called back and confirmed that it was a digipack with sticker.
I made the purchase and it arrived in 2 days in perfect condition.
David updated the website cd description to digipack.
I was extremely impressed and I'm sure most companies would not have gone to the trouble etc
First class service.
Thanks David
2025年7月1日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
I ordered the deluxe cd didn’t receive…
I ordered the deluxe cd didn’t receive first cd so waiting For nearlya month to find they sent the wrong cd and trying to say it was graffiti on the cover,but it clearly shows different songs on the deluxe album which I have emailed to yourselves and had no response
2025年6月6日
自発的なレビュー
Propermusic.com からの回答
Dear Fiona, We have contacted the record label directly and we can confirm that the original release date was delayed and put back by the record label from 29th March to 24th May, hence the original delay that you experienced. Royal Mail then lost the original order when it was posted so a replacement order was sent out. And as for the product itself, there is no Deluxe Edition for the CD, this is the only physical version available. The Deluxe Edition refers to the additional digital only tracks made available by the record label for the digital release (They have even bundled the digital tracks together with the CD on there own store). The incorrect artwork for the CD has since been replaced with the original image by the record label. I hope this explains the confusion that has surrounded this release and we can offer you a refund if you wish to return the CD back to us.
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Excellent service!
I was excited to see the Rolling Stones single on the Proper Music website. I bought it straight away ... and it was here, exceptionally well packaged, within 48hrs. I've never been disappointed either by Proper's stock or their service. Highly recommended!
2025年7月3日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
New HMHB album arrived in perfect…
New HMHB album arrived in perfect condition, on release day, absolutely delighted with it. Top marks all round.
2025年6月13日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
First time buyer - and very happy
The HMHB CD was posted out quickly and arrived safely - always happy to support independent retailers and I wasn't disappointed here. Buy with confidence.
2025年7月1日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
First class service
First class service. The vinyl arrived in sturdy packaging and on the date promised. Highly recommended. Will buy from them again.
2025年7月1日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Strongly recommended
Great company - Tom really went the extra mile in ironing out an error by Royal Mail. A responsive level of customer service that is not common nowadays. Strongly recommended.
2025年7月1日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
First Class
The whole experience was superb. From ordering online, the info regarding delivery and also the prompt delivery when the disc was released.
2025年6月30日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Great service
Great service: dispatch and delivery were swift. I couldn't ask for more. Thanks.
2025年7月3日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Excellent service and smooth buying…
Excellent service and smooth buying process. Quick delivery and item received on release day. Very pleased.
2025年6月27日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
It delivered on time and the packaging…
It delivered on time and the packaging was good
2025年7月3日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
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