This was the first time we'd used a skip for a house clearance. The lady on the phone gave excellent advice on size needed, loading it and also some tips on correct disposal of hazardous materials... もっと見る
企業が回答しました
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Initial contact and booking was excellent. Happy to match the price of a cheaper competitor and arrived on time. It would have been a 5* rating however they let themselves down over collection. Arrang... もっと見る
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Have used them twice now, both times it's been an easy experience. Polite, helpful staff, deliver when they say they'll deliver, and the 2nd time they provided the skip at fairly short notice. Only bi... もっと見る
Very helpful and quick response from our initial enquiry through to the skip arriving and being taken away after use; all of the team were very helpful and professional. After providing us with the d... もっと見る
企業が回答しました
企業情報
当該企業による記述
Proskips - the UK's No. 1 Skip Hire company as seen on BBC's Dragon's Den. We offer an honest, efficient and reliable skip hire service throughout London and The Home Counties. Operating from six regional depots gives us unrivaled coverage for Central London Skip Hire, North London Skip Hire, East London Skip Hire, West London Skip Hire, South London Skip Hire and Home Counties Skip Hire. Please get in touch with the team on 0208 879 9892 or via email at skips@proskips.co.uk for any of our skip or waste collections services.
連絡先
Unit 7B, Rainbow Industrial Park, Station Approach, SW20 0JY, London, 英国
- 0208 879 9892
- skips@proskips.co.uk
- proskips.co.uk
4.6
優良
254件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Unbelievably efficient set up
Unbelievably efficient set up! From organising the licence to put the skip on the road, to changing it fast when it was full.
Highly recommend Proskips for a stressfree experience
2021年5月13日
PROSKIPS からの回答
Hi Amanda,
Thanks for your review and it's terrific to hear you found the whole process of booking your skip, including arranging the permit hassle free. The team works extremely hard to provide a seamless and stressfree experience and it puts a smile on our face when we know we've hit the mark for our customers.
We look forward to assisting you when you require a skip or waste collection for your next project.
Paul & The Proskips Team
A good reliable company that's easy to…
A good reliable company that's easy to use and has never let me down.
2021年5月12日
PROSKIPS からの回答
Thanks very much for your review Matt and it's great to know you've always found booking with us reliable and a company you can count on.
Paul & The Proskips Team
Very helpful guy arranged everything…
Very helpful guy arranged everything quickly, skip was delivered and collected just as requested. This is the second time I've used this company and would do so again.
2021年5月12日
PROSKIPS からの回答
Hello Daisy,
Thanks for your review and it's great to hear you've found booking with us seamless and an overall pleasant experience.
We look forward to assisting you when you next require a skip or waste collection.
Paul & The Proskips Team
Service is not on time and when skip…
Service is not on time and when skip arrived driver said skip can't fit to driveway so he drove away and company charge me £120 pound for service.
Never again.
2021年5月12日
PROSKIPS からの回答
I am sorry that you are not satisfied with the service provided. We pride ourselves in sharing as much information as we can with all of our customers to reduce the risk of wasted journeys. We always discuss where the skip is to be located, to assess that there is a suitable space for the skip to be placed. Either on private property or a skip permit will be required to place the container on the road (public highway). This requires advance notice as it is granted by the local council and is out of our control. We can only do what is within the law and pride ourselves in adhering to the highest standards.
Paul & The Prowaste Team
PROSKIPS からの回答
Thank you for sharing your review.
Honestly we are grateful and hope we can help you again at some point in the future.
Thanks for booking
Paul & The Prowaste Team
Brilliant customer service they were…
Brilliant customer service they were really helpful and understanding.
Skips arrived on time when needed no messing about as I have found with other companies.Would highly recommend very organised and efficient thank you for all your help.
2021年5月12日
PROSKIPS からの回答
Thank you for the kind words and recommendation.
If you need anything in the future you know our number..
Paul & The Prowaste Team
Helpful, fast, good value
Proskips were very helpful with the booking. They were fast to respond to emails and were priced well. They came and picked up the skip a day early when we finished earlier than expected.
2021年5月12日
PROSKIPS からの回答
Hi Sarah,
Thanks very much for your review. The team works hard to provide the best advice and solution for our customers specific requirements and it's great to receive feedback such as yours when we've hit the mark.
Paul & The Proskips Team
Prompt delivery and even quicker pick…
Prompt delivery and even quicker pick up. Informative and easy to understand website. Would recommend.
2021年5月12日
PROSKIPS からの回答
Hi Angela,
Thanks very much for your review and it's great to know you found booking with us seamless.
Paul & The Proskips Team
Terrible company
Terrible company. Had a wait and load, was told 45 minutes by their office, but the driver started to lift after 20 minutes. Complained to the office and they brushed it off stating that its my fault. Also refused to send me an invoice. Dont use them.
2021年4月28日
PROSKIPS からの回答
Majid,
We are sorry that you were not satisfied with the service provided.
As you can see from the many reviews of our business, this is an anomaly.
On review of the Waste Transfer Note, 370832, that was provided to you on 18.03.21, and which was signed by your team on completion, the vehicle arrived at 11.20 and departed site at 12.40, not the 20 minutes that you are implying. I have just emailed you another copy to clarify.
Additionally, we had sent an automated payment receipt to the email provided on booking.
If you need any further information please call me on our main office number 0208 879 9892
Paul & The Prowaste Team
Great service
Have had many skips from this company and always happy with the service, very efficient, skips always delivered promptly and with no fuss or hassle. Would definitely recommend.
2021年4月22日
PROSKIPS からの回答
Thank you Claudia. Your kind words are genuinely appreciated by the team.
The Proskips Team
PROSKIPS からの回答
Glad we could help. Thanks for taking the time to review our sevrice.
Paul @ The Proskips Team
Quick and easy to arrange
Quick and easy to arrange. Arrived on time friendly driver. Removed the
skip with no inconvenience to my neighbours. Job well done.
2021年4月21日
PROSKIPS からの回答
Thanks so much for booking with us.
Paul @ The Proskips Team
Fantastic service from Proskip
Fantastic service from Proskip, we needed to clear a flat of rubble a kitchen and bathroom, they not only offered great advice on what was needed; sizes of skip and number due to weight, permits, parking space etc, but we're the only place that offered to arranged for the 2 skips to arrive consecutively so we got everything done and dusted in one morning. I believe they outsource the skip hire and the company that came - O'Donovan - were equally great, the drivers were patient and even advised us when we could put more in and what to put in first on the next one. All round a great experience as someone who is DIY refurbing a house and not someone who knew about skips before this I'd recommend this company.
2021年4月21日
PROSKIPS からの回答
Honestly we are so grateful for the explanation of works and services that we provided you. This type type of project description is so helpful to others when they are considering booking a skip or waste collection service.
We are so glad it all went well...
Paul @ The Proskips Team
PROSKIPS からの回答
Thank you. Excellent Customer!
Paul @ The Proskips Team
These guys are fabulous
These guys are fabulous. Almost always next day service - great to deal with - remembered who I was and dealt with difficult access with phenomenal drivers. Would always use.
2021年4月21日
PROSKIPS からの回答
We are always grateful for kind words to our amazing drivers and office team who can make or break our relationships with our customers.
Thank you for The Proskips Team
Strongly recommend
2021年4月21日
Very good service
Very good service, have used them for about a year now and always deliver what i need where i need it. great service
2021年4月21日
PROSKIPS からの回答
Thanks so much for taking the time to share this. We value the work. Here for whatever you need whenever you need it,
Paul @ The Proskips Team
Lack of communication
Booked and paid for a 4 yard skip on Friday for Saturday delivery by 11am for urgent clear out; NO message, NO ‘phone call to say the skip was not being delivered until 14.20.
2020年12月5日
自発的なレビュー
PROSKIPS からの回答
We apologise for the delay in delivery. Unfortunately today we had unscheduled drivers off due to sickness and had to reschedule the day across the functioning fleet. We worked so hard to ensure everyone still got the containers as requested and can only apologise for being a few hours late.
Friendly staff
Friendly staff, good service. Had a tricky request for skip in parking bay. No problem for them! Good team to deal with, will recommend and use again.
2020年3月20日
自発的なレビュー
PROSKIPS からの回答
Thank you for your kind review. We pride ourselves on delivering a great experience and we're glad we were able to work with your request for delivering a skip in a parking bay. We look forward to assisting you with your next project.
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