Prostyling レビュー 29

Great communication with prostyling when I needed to order the eco shower head and what parts I needed to order. Very friendly team and great product! Thank you so much.

In response to the latest reply from prostyling. I was told it would take probably 20 minutes to contact DPD, and the reply says 1 hour? Just to confirm I rang 1 hour and 25 minutes after the original call, so yes there has been some confusion on the timeline of my promised phone call with details of where my order was. I rang pro styling today at 13.06(Monday 9th March 2026). The phone rang for approx 50 seconds before I it went to answer machine. I then rang on my friends phone and it was answered within 10 seconds(certainly seems like my number was recognised and not answered???). On asking where my order was remembering that I was told 4 days ago it would be on express delivery!!! I was told the order had been called back because I had opened a dispute with PayPal my choice of payment method. The girl didnt even look into my order details but obviously knew who I was. I had filed a dispute because I was without my order and had been fobbed off. I dont know how my order could've been called back when it was lost and nothing else had been sent. This firm are obviously good at excuses, and I was lucky enough to get my money back, reviews on here suggest others were not so lucky. Losing orders seems to be a regular occurrence with this firm!!!! So I would just like to advise anyone buying from this firm(if you want to risk it) to use a protected form of payment method so you can raise a dispute and have a better chance of receiving a refund. I personally will not be using this firm again, they even sent emails asking me to buy hair dryers I had looked at when placing my original order, but still hadn't delivered something I had paid for. I have no intention of taking on board their excuse for an apology and explanations either, trying to blame a customer and not taking responsibilities for their incompetence.

The products are amazing and their customer service is fantastic 🙌🏽 I had questions about some items which were answered quickly. I was even given advice days after my purchase as it was an item I had not used before (Ecoheads) and got a bit confused with the installation. Thank you 😁

Love using ProStyling for my must have bridal hairstyling products. Volumise it powder, hair grips and combs.

Ordered brushes and they were delivered next day. Ordered multiple times since then and never had any issues!!

Prostyling is the must have online shop for all stylists. My bridal kit is not complete without my favourite Volumise:it, Nishida grips, big tail comb, back combs, Haito 25mm curl bar and more. The service is always spot on, arrives quickly and beautifully wrapped. I recommend Prostyling to everyone ❤️xx

Absolutely thrilled with ProStyling! I’ve been using their shampoo and conditioner for over two years now, and I honestly couldn’t be happier. Before discovering this incredible brand, I was using supermarket shampoos, thinking they were good enough. How wrong I was! My hair is noticeably healthier, thicker, and bouncier than it has ever been. The formula is so gentle yet effective, and it leaves my hair feeling clean, refreshed, and full of life. I can’t imagine using anything else now. ProStyling has completely transformed my hair care routine, and I will never go back. Highly recommend this product to anyone looking to give their hair the love and care it deserves!

My go to company for all my salon needs from accessories to bigger salon furniture items.Mel and team are fantastic to deal with and sell a fabulous range of products. Delivery is spot on and I highly recommend.

I ordered £1600 of Pro Care trollies, there was a short delay and the very helpful lady sorted it out where they ere delivered next day - it was a delivery on two pallets so not a regular order - great Customer service - I would thoroughly recommend, David Youll Hair, Paignton.

Thank you so much … it’s rare for a purchase to run smooth these days from end to end. Smashing products and smooth delivery.

Brilliant company to deal with. It is my go to one stop shop for all things for bridal hair and running my education courses. Highly recommend to all of the stylists I speak to. The volumise:it is fantastic and I love my nishida grips and weave:it’s for every hair up I do. Couldn’t recommend highly enough, they have even went the extra mile to ensure I receive stock on time 👌🏻

If I could leave no stars I would. Made an order and DPD were delayed past our closing time both times they tried to deliver. We also have our hours clearly displayed with DPD.

Order was sent back and we are now being told we will only receive a refund minus a handling fee and postage.

This is absolutely not our fault and to be told we have to foot the bill is totally unacceptable. We will be sure to never ever use your services again.

Shocking customer service 😡

I've called them several times, but no one answers. I left messages and sent emails, but never heard back from them. I would say to avoid this seller if you can; they have very poor customer service.

I ordered a pair of scissors on 11 December and they still haven’t arrived. I’ve sent 4–5 emails chasing this up and received only one vague response saying they would “look into it” — with no follow-up at all.

There has been zero effort to resolve the issue, no updates, and no explanation. I’ve had to do all the chasing myself. This level of customer service is completely unacceptable. I would not recommend ordering from this company.

Well I've ordered three different sizes of brushes Olivia garden on 20th of November. I've paid for them the amount of 58.95 including the delivery. It was a specific style of brushes that i wanted so was looking forward to receive them. I've been waiting for two weeks and checking constantly the delivery company website and was saying that the package has not been received from the pro styling. Anyways i decided to phone them and at some point I've got them after two days. Unfortunately the brushes was not the ones I was looking for. I thought I've ordered the XL ones because the website obviously wasn't updated. Not my fault I've ordered thinking are the ones that I was looking for. Anyways I've decided to send them back but again wasn't any easy way to do it only by phone and sending me a return form to complete and print it and sending them back paying the delivery fees as well. Another hassle of time and too much stress doing all this especially when you don't have a printer and as a full time hairdresser on a very busy month.I Finally managed to send them back paying another 5 pound for delivery fees. On the package with the brushes was a note that was explaining that wasn't my fault ordering a specific product and receiving something different than what was the website advertised so I asked kindly for a full refund. After that waiting for almost a week I had to phone them again and they confirmed that they've received the package two days ago and I will get refund within couple days. Right I've got back on the 19th of December the amount of 48.60 ten pound less. I've decided to email them and telling them it's a mistake on calculation and offer course I never got a clear response. I'm trying to say what kind of company keeps ten pound from the amount that should been refund. Instead of apologising and offering at least free returns and full refund keeping my money. Is this a joke?? Of course im going to report it to the bank it's not about the ten pound is because the don't respect the customer. Avoid this company

Thankyou to Mel and team from Pro styling for the Quality and customer care in receiving my Kycto Scissors a fabulous product in a nice presented box ,very good working Scissors comfortable smooth cutting leaves a lovely finish to the hair thanks for the updated emails on delivery and detail to attention regards Avril

The tools I purchased are great, the products are good & very well priced, service is first class and delivery always on time

Pro Styling have been amazing! Delivery is always quick, and as a bridal stylist, they stock everything I need. The KYK products are incredible and hard to find anywhere else. I’ll always recommend Pro Styling to any stylist I meet!

Absolutely amazing product , smells so good too .
I'd seen good review's and decided to go ahead and try it . I'll definitely be using this in future it was so work able compared to other brands I've worked with before . Gorgeous product !

I love Prostyling! Their products are fab, are always delivered quickly and without issue. I especially love the Magic Dust!