I pre-ordered the Covert Jacket on April 9th, restock date is April 17th. It's now April 29th and I haven't received any response to my emails. I also wrote to them on Instagram, they asked for my ema... ãã£ãšèŠã
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I first discovered Protémoa through Instagram. Seeing the way they showcased their products got me really intrigued and I researched more about the brand. The piece that caught my attention was the Tr... ãã£ãšèŠã
Really good quality products and packaged nicely, I purchased their touch grass cardigan during the black friday sale and itâs really versatile to wear, I ended up getting both colours. Thereâsa lot o... ãã£ãšèŠã
Love all the pieces and especially the bjeans01. Had them since like 3 years and I'm still in love with the way they look and fit. Unfortunately, a pin on the back pocket broke of while sliding down a... ãã£ãšèŠã
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Protémoa's mission today is to create the dream wardrobe for those who understand fashion well but donât take it too seriously. We're here for modern individuals who know that looking good should never be a burden in the post-fashion world. Protémoa pieces are designed to resonate with every shade of our mood: from the cozy vibes of a friendly hug to an irresistible desire for a spontaneous move. We create pieces that make you look great effortlessly, wherever the night takes you.
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- care@protemoa.com
- protemoa.com
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Great site!
They went above and beyond to ensure that they rectify the issues with my order. They strive to ensure that they are delivering quality care and are responsive both on their socials and email of any feedback. Would love to order again!
Excellent Quality and Great Customer Service
The quality of the products is outstanding. Everything I purchased was perfect â from the fabric and silhouette to the stitching.
When I needed to return an item because the size didnât fit, the staff responded promptly and politely via email, which was very helpful.
The clothes were sized accurately
The clothes were sized accurately, delivered in a timely fashion, and were seriously stylish! Excellent quality of denim
good quality
good quality, love the designs, appreciate the color options. shipping was trackable, customer service was responsive when I wanted to make an exchange. planning on buying more :) loving protémoa
I have made two orders from Protémoa soâŠ
I have made two orders from Protémoa so far and highly rate both of the pieces I bought.
I donât usually shop online but I loved what I saw so I took the risk and Iâm so glad I did.
I have worn both tops many times since they arrived and find that there are so many looks you can achieve. I canât wait to see what other items are released.
Love my pieces
Ive made a few orders and each time i loved all the pieces Iâve gotten! Shipping takes a few days but I can justify it since the clothes feel high quality and unlike other clothes. Very first time they had a promo and I got a gift card from them and even THAT card was heavy and just a cool ass card . I like that they focus on quality vs quantity overall
really unique & cute pieces
really unique & cute pieces. the quality is great, especially the jumpers. international shipping was really fast and not too expensive. will definitely be purchasing from here again!
Protémoa has an outstanding customerâŠ
Protémoa has an outstanding customer service. Iâm truly amazed by their services. The product quality is the cherry on top! 10/10 brand. Highly recommend shopping with them since their collection is also amazing!
Unique designs and great quality products. Helpful customer service too!
Really enjoyed the quality of the clothes, they feel great and look very unique. I did find the sizing slightly difficult to gauge and miscalculated my size, ended up with an item of clothing too big.
I found Protemoa's customer service very helpful, they responded promptly to my messages and gave clear instructions. I did have to pay a shipping fee in order to return what did not fit, but I don't mind it. This is clearly stated on the website so wasn't a surprise to me.
Received replacement in great packaging and am very happy with my purchase. Will definitely be buying again in the future!
worth buying
I ordered clothing from Protémóa and was genuinely impressed with both the quality and design of the pieces I received. The fabric feels premium, the fit is exactly as described, and the overall style is elegant yet comfortable. Would buy again!
Iâve ordered many items from ProtemoaâŠ
Iâve ordered many items from Protemoa and none of them have disappointed me. The designs and fittings are perfect and I always get compliments from them. The packaging is also very beautiful, small details makes perfect.
Worth the wait!
I recently purchased a pair of B Jeans from Protemoa, and I have to say, they were absolutely worth the wait! Living in Australia, the shipping time took a little longer than I expected, but after trying them on, I can confidently say that these jeans are the real deal.
The fit is incredible â theyâre flattering, comfortable, and the quality is top-notch. The fabric feels sturdy but still has a nice stretch to it, and the design is just as stylish as I hoped. The attention to detail is clearly there, and you can tell theyâre made to last.
If you're ordering internationally, the shipping time can be a bit of a wait, but trust me, it's worth every day.
I have purchased multiple pieces fromâŠ
I have purchased multiple pieces from this company and all of them have been quality. I really like the fit of the b jeans and the zip up hoodie.
I have bought multiple times and theyâŠ
I have bought multiple times and they come within 2 weeks. Quality is good.
poor customer service
great pieces but customer service is non-existent, emails get ignored so I can't even initiate a return/exchange due to sizing differences (vendor does not cover return postage, and returns must be received within a certain window of time from delivery). won't be buying from here again unfortunately.
Amazing!
Iâve ordered from Protemoa many times now, and I love their stuff. The designs are unique and it always comes packed really well (I actually kept all the zipped bags they send the clothes in because theyâre so versatile haha).
Order not even sent!(Got refunded after a while)
I have ordered from this company before and was quite satisfied, when I ordered a second time they did not even send my package. I contacted customer service and the confirmed that they did not send it. I tried to get more information, but no response. The only answer I got was that they needed my tax number. They did not need that last time I i did not fill it out for the order. I mailed that I don't want to give that information, and if they can't deliver the package with my adress, just refund. No answer. Message sent around 2weeks, ago
Update, they sendt me a message, and refunded me. So I guess they are not able to send to Norway. That is understandable, but they stil did not refund until after I sendt multiple messages (took over 2 month since the order). They also did not answer any of my replies to their emails. So if you want to contact the send a message to their Forum.
So to summarize, I believe it's safe to order, but it's a 50% chance you get an order or a refund after alot of hassle.
The quality of the items were great andâŠ
The quality of the items were great and the packaging looks cool too. It also comes with cool gacha metal cards.
unique good quality pieces!
All the jeans i wear are from this website. theyre good quality, the right fitting and always get compliments on them. i recommend!
Protemoa has always provided the bestâŠ
Protemoa has never let me down or my friend so we always look forward to their new releases. Every piece Iâve ordered has been great quality, with unique, edgy designs that donât compromise on materials. I really like that everything is made in limited quantities, it adds that bit of FOMO and makes each item feel special. Delivery is always fast and reliable (we are based in UAE), and their customer service is super accommodating. Iâve ordered from the new drop and have requested for a change of size ahead of delivery and theyâve been very responsive.
Iâm always excited for the next drop or the return of the Paris heels! Missed this one and regret it ever since. Canât wait to receive my new items this month xx
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