Like many others I also had a great experience Dan who helped me redeem a gift when the link wasn't working - I ended up using Google Chrome instead of my usual browser. He even followed up to make su... ãã£ãšèŠã
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Good customer service, but awful way of claiming gift cards. I do not want to use Google Chrome, nor disable all tracking tools from my laptop/phone, but it seems to be the only way to be able to c... ãã£ãšèŠã
I would like to give my Compliments & say a Huge Thank You to Amazing Dan who helped me today. Dan was friendly, professional & helpful from start to finish. Dan made me feel welcomed & resolved my qu... ãã£ãšèŠã
I won a prize on O2 Priority but initially the emailed link wouldnât work (2nd time this has happened, so quite frustrating). I contacted Prsnt and with a few hours I got an email back from Dan w... ãã£ãšèŠã
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Prsnt â The Future of Gifting, Delivered Instantly Prsnt is revolutionizing the way people give and receive gifts. We offer a seamless, digital gifting experience that allows users to send thoughtful, branded presents instantly via text messageâno wrapping paper, postage, or delays. Whether it's a coffee, a sweet treat, or something more meaningful, Prsnt makes gifting effortless and sustainable. With a wide range of well-known brands, our platform is perfect for both personal and corporate gifting. We focus on convenience and sustainability, eliminating waste while ensuring every gift feels just as special as a traditional one. Prsnt has partnered with leading brands like Starbucks, M&S, and The National Trust to provide meaningful, high-quality gifts that can be redeemed in-store or online. Our mission is to make gifting easier, faster, and more thoughtful than ever before. Loved by last-minute gifters, busy professionals, and those who appreciate meaningful connections, Prsnt is changing the way we celebrate special moments. Whether you're sending a birthday treat, a thank-you gift, or just a little pick-me-up, Prsnt makes it happen in seconds. Join the gifting revolution today at www.prsnt.co.uk
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103a Keymer Road, Keymer, BN6 8QL, Hassocks, è±åœ
- info@prsnt.co.uk
- prsnt.co.uk
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Good customer service, but awful way of claiming gift cards
Good customer service, but awful way of claiming gift cards.
I do not want to use Google Chrome, nor disable all tracking tools from my laptop/phone, but it seems to be the only way to be able to claim gift cards. Surely they can email you a QR code directly instead of that messy process.
However, the customer service is really helpful and nice.
But one of my gift cards expired because of this, and I will not use my second gift card either...
Dan in the support team was great andâŠ
Dan in the support team was great and resolved my issue very quickly with politeness and empathy.
Great customer service
Had an issue with my O2 prize, Dan from prsnt sorted it for me, kept me informed each step. Great communication, attentive and great app
Excellent customer service
Like many others I also had a great experience Dan who helped me redeem a gift when the link wasn't working - I ended up using Google Chrome instead of my usual browser. He even followed up to make sure it was resolved afterwards which was a nice touch that I've not seen before. However like many others I had issues with the link not working the first time so maybe that's something to be worked on.
Very helpful via email
Very helpful via email and dealt with everything promptly
Dan the man Hamilton was extremelyâŠ
Dan the man Hamilton was extremely helpful and was quick to respond to my quandary.. many thanks and have a great year!
Had an issue with redeeming a gift cardâŠ
Had an issue with redeeming a gift card but was swiftly dealt with. Good customer service!
What a wonderful service
What a wonderful service. Nice to have a helpful a customer team who have followed up on my query above and beyond. Great outcome. Really happy to give a 5* review.
O2 Priority Prize
I won a prize on O2 Priority but initially the emailed link wouldnât work (2nd time this has happened, so quite frustrating).
I contacted Prsnt and with a few hours I got an email back from Dan who gave me instructions on how to do it through Google Chrome. Worked fine then.
Great customer service from Dan, thank you.
Super speedy resolution
Like others, had an issue with an O2 priority code. Contacted the the support email expecting to wait a couple of days but Dan got back to me super quickly (< 1 hour) to identify the issue and resolve it. Excellent.
A rep named Dan assisted me with aâŠ
A rep named Dan assisted me with a query I had. He was great, really helpful and sorted out my issue very quickly. Thanks a bunch for everything!
Won an 02 prize and it wasn't working
Won an 02 prize and it wasn't working. A few messages.trying things with Dan, and he got it sorted. Less then 6 hours total!
Great customer service
Great customer service issue was resolved in downloading the voucher in about 20 mins from enquiry
I would like to give my Compliments &âŠ
I would like to give my Compliments & say a Huge Thank You to Amazing Dan who helped me today. Dan was friendly, professional & helpful from start to finish. Dan made me feel welcomed & resolved my query promptly, which I really appreciated. Prsnt is a brilliant app, with a huge variety of gifts. The Excellent Service I received from Dan, going above & beyond, was Outstanding! Thank you & Best wishes, Maria :)
I won an M&S treat with O2 Blue MondaysâŠ
I won an M&S treat with O2 Blue Mondays but found it impossible to redeem via the link. I emailed Prsnt for advice and got a response very quickly. Dan was extremely helpful and resolved the issue in a very friendly and efficient manner. Great customer service!
Prompt Resolve of Gift Card Issue
I had an issue with a gift card and they were very prompt and replying and resoliving the issue.
Great service
Had a small problem with a code and was sorted put within 10mins and on a Bank Holiday as well.! Brilliant service, thank you
Fast and great support
I had a problem with a gift card I got, so I sent an email to them. They got back to me within 12 hours and the 2nd email(after giving info) got back to me within like 5-20 minutes.
Top support.
Dan was brilliant to help me quicklyâŠ
Dan was brilliant to help me quickly resolve an issue with a previous voucher. He was courteous, quick and patient at explaining. Thank you so much Dan, you eased my initial frustration and restored my faith.
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