Pruden & Smith レビュー 

130
•
TrustScore 5段階評価の5

4.9

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I've loved popping into this little jewelry shop in Ditchling High Street for over 30 years, browsing their latest designs and picking up pieces here and there for my wife. Staff are super friendly, p... もっと見る

5つ星のうち5の評価

I have bought from this jewelry shop numerous times over the years. I have been delighted with all items. They were excellent on the rare occasion that something has gone wrong a year or so later and... もっと見る

5つ星のうち5の評価

A special experience every time. Unique handmade and expertly designed stunning jewellery. Pieces have marked many occasions in my life and those of my family with gifts for achievements, birthdays,... もっと見る

5つ星のうち5の評価

I inherited my late mothers engagement ring, and wedding ring, which although beautiful, was not something I would have worn. After researching online, I was drawn to Pruden & Smiths work and design... もっと見る

企業情報

  1. 宝石店
  2. ・
  3. ジュエリー製造業者
  4. 宝飾デザイナー
  5. 宝石商

当該企業による記述

Unique luxury jewellery for life’s most treasured moments ∙ 25,000+ Happy Customers ∙ Customise & Bespoke Service ∙ Handmade in England ∙ Shop Online


連絡先

4.9

優良

TrustScore 5段階評価の5

130件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(130)

過去12か月のレビュー数: 57件

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5つ星のうち5の評価

Gorgeous jewellery

Absolutely gorgeous jewellery and staff so helpful. I left it a bit late to order a ring for my son, so they fast tracked it for me and it arrived on his birthday. Thank you all so much 😀

2025年8月21日
自発的なレビュー
5つ星のうち5の評価

Quality and superb customer service

Had a trap ring made to celebrate my 50th Wedding Anniversary, using gold and stones from three generations of rings . I now have an absolutely beautiful ring which I shall treasure , and in time pass on to my daughter . Rebecca and her team excelled in completing my ring in record time for me. Nothing is too much trouble . The quality of the end result and customer service is second to none .
Thank you again

2025年5月16日
自発的なレビュー
Pruden & Smith ロゴ

Pruden & Smith からの回答

Thank you so much for your lovely words. It was a real privilege to create something so meaningful for your 50th Wedding Anniversary, especially using gold and stones from three generations — what a beautiful story. We’re thrilled to hear you’re so happy with the result, and it means the world to know it will be treasured and passed on. Nothing gives us more joy than helping to bring pieces like this to life.

With warmest wishes,
Rebecca and the team at Pruden and Smith

5つ星のうち5の評価

Amazing ring and turned around by the…

Amazing ring and turned around by the team so quickly as well. I asked for a slightly different design based on one of the rings on their website and they did this without hesitation. Great communication and a beautiful ring.

2025年7月17日
自発的なレビュー
Pruden & Smith ロゴ

Pruden & Smith からの回答

Thanks so much, Nathan! We’re really pleased to hear how happy you are with the ring — and it was no trouble at all to tweak the design for you. Creating something that feels just right for you is always worth the extra detail. We're so glad you felt well looked after.

5つ星のうち5の評価

I have been following for a while and…

I have been following for a while and when I need a special gift I knew I would find it here. Easy to make a unquie gift for a special person.

2025年7月3日
自発的なレビュー
Pruden & Smith ロゴ

Pruden & Smith からの回答

Thank you, Jackie — it means so much to know you’ve been following our work, and we’re delighted you chose us when it came to finding a special gift. We love helping people give something a little different and full of meaning.

5つ星のうち5の評価

Beautiful design

Can’t say how pleased I am with my beautiful ring, such a unique design and so well made. The team at Pruden and Smith were so helpful and even managed to get it made at short notice. I will back for more pieces in the future.

2025年6月24日
自発的なレビュー
Pruden & Smith ロゴ

Pruden & Smith からの回答

Thank you so much, Tracey — we’re thrilled you love your ring! It was a pleasure to create something unique and meaningful for you, and we’re so glad we could make it happen at short notice. We’d love to welcome you back whenever the time feels right for your next piece.

Warmest wishes,
Rebecca and the team at Pruden and Smith

5つ星のうち5の評価

Incredible service

Incredible service, beautiful designs

2025年5月9日
自発的なレビュー
Pruden & Smith ロゴ

Pruden & Smith からの回答

Thank you, Morgan — such a kind review in so few words! We really appreciate it and are so pleased you’ve had a great experience with us.

All the best,
Rebecca and the team at Pruden and Smith

5つ星のうち5の評価

I used PS excellent online service and am delighted with my Bubbles Eternity ring

As I am unable to travel to the PS workshop I ordered my Bubbles Offset Diamond ring after an online video consultation with Rebecca. Then I used their ring sizer to get an accurate size. The whole experience was excellent and I am now the proud owner of an eternity ring which has been made using the gold from my late husband’s wedding ring and so it has very special meaning for me. The ring is of a contemporary style and has been handmade especially for me. The whole team at PS are very helpful and understanding and I have no hesitation recommending them and their products.

2025年4月15日
自発的なレビュー
Pruden & Smith ロゴ

Pruden & Smith からの回答

Thank you so much, Alison. We’re so touched by your story and were honoured to create such a special ring for you. It’s lovely to hear how well the online process worked — we’re passionate about making the experience feel personal, even from afar. Thank you for your trust and kind words.

With heartfelt thanks,
Rebecca and the team at Pruden and Smith

5つ星のうち5の評価

The ring is absolutely perfect – beautifully made and exactly what we hoped for.

From the moment we stepped into the showroom, everyone was so friendly and welcoming. Emily was brilliant at helping me narrow down what I wanted ahead of our design appointment with Rebecca, and she answered all of my many questions with patience and care.

Rebecca was equally lovely – she guided us through all the options and made the whole experience really enjoyable. The ring is absolutely perfect – beautifully made and exactly what we hoped for.

If you get the chance, I’d definitely recommend having a tour of the workshop. Seeing where the jewellery is made added something really special to the experience. It made the whole process feel so much more personal and meaningful, rather than just buying something off the shelf.

2025年4月5日
自発的なレビュー
Pruden & Smith ロゴ

Pruden & Smith からの回答

Thank you so much, Gemma. It means the world to us that your ring turned out exactly as you’d hoped — and that the whole experience felt personal and special. We’re so pleased you enjoyed visiting the showroom and workshop — and we’ll be sure to pass your kind words on to Emily too. It was a real pleasure working with you.

Warmest wishes,
Rebecca and the team at Pruden and Smith

5つ星のうち5の評価

Highly recommended

My husband bought me a beautiful eternity ring from Pruden and Smith to mark our wedding anniversary. I love their designs and ethos and the fact that the jewellery is hand made in their workshop.

I had previously had some jewellery remodelled by them and was delighted with it, so this was a return visit. Can’t recommend them highly enough!

2024年6月5日
自発的なレビュー
Pruden & Smith ロゴ

Pruden & Smith からの回答

Thank you, Leila — it’s always such a joy to welcome someone back for another special piece, and we’re so pleased your eternity ring felt just right for your anniversary. We really appreciate your support over the years and your lovely words about our designs and workshop.

With warm thanks,
Rebecca and the team at Pruden and Smith

5つ星のうち5の評価

Love going to the shop as they are lovely to visit.

Love going to the shop as they are always very welcoming and helpful even when I'm unsure what exactly I am shopping for.
Have been shown the workshop and everyone is helpful and knowledgeable.
Worth a visit.

2024年6月8日
自発的なレビュー
Pruden & Smith ロゴ

Pruden & Smith からの回答

Thank you, William — we're so pleased to hear you’ve enjoyed your visits to the shop and workshop. It means a lot to know you’ve felt welcomed and looked after. We hope to see you again soon!

All the best,
Rebecca and the team at Pruden and Smith

5つ星のうち5の評価

After loosing the stone from my…

After loosing the stone from my engagement ring I was undecided how to replace it. Rebecca used the gold and stones from my wedding and eternity ring to create a beautiful new ring . The experience both in the shop and online communication was excellent . Rebecca and her staff could not have been more helpful. I am sure I will return and would not hesitate to recommend P&S to family and friends

2025年3月27日
自発的なレビュー
Pruden & Smith ロゴ

Pruden & Smith からの回答

Thank you so much for your kind words — we’re so glad we could help you create a new piece using the gold and stones from your other meaningful rings. It’s always an honour to work with such personal materials, and we’re delighted to hear that the process felt smooth and supportive from start to finish.

With best wishes,
Rebecca and the team at Pruden and Smith

5つ星のうち5の評価

Fantastic designs and quality

Fantastic designs and quality - my family have been going for 20 + years

2025年3月26日
自発的なレビュー
Pruden & Smith ロゴ

Pruden & Smith からの回答

Thank you, Elise — it’s so lovely to hear your family has been coming to us for over 20 years! We truly appreciate your continued support and are grateful to have played a small part in so many special moments.

Warm regards,
Rebecca and the team at Pruden and Smith

5つ星のうち5の評価

An outstanding experience !

Superb ! Deep expertise combined with a real passion for doing the very best for customers makes Pruden and Smith a very special business indeed. We refashioned several pieces of old family jewellery into items that will be worn today and are absolutely delighted with our decision to work with Pruden and Smith. A visit to the showroom and workshop in beautiful Ditchling is a treat too. Thanks to Rebecca and the whole fabulous team.

2025年3月24日
自発的なレビュー
Pruden & Smith ロゴ

Pruden & Smith からの回答

Thank you so much — your words mean a great deal to us. It was a real pleasure to rework your family jewellery into new pieces that will be worn and loved for years to come. We’re so pleased the experience, and your visit to Ditchling, felt as special as it did on our side too.

With heartfelt thanks,
Rebecca and the whole team at Pruden and Smith

5つ星のうち5の評価

Meaningful redesign of treasured rings

I trusted Pruden and Smith to refashion my wedding & engagement rings after my bereavement. I wanted something symbolic that treasured what I had lost but looked to the future. It was a truly cathartic process, done with skill, care and empathy. They really listen. They reused the gold and stones from my rings and created something magical through their redesign process adding elements meaningful to me. The ring is so important to me, even more so because of the meaning imbued through being completely involved in the process.

2024年3月26日
自発的なレビュー
Pruden & Smith ロゴ

Pruden & Smith からの回答

Thank you so much, Mandy — we’re really touched by your words. It was a real privilege to work with your treasured rings and help create something that held both deep meaning and a sense of moving forward. Your trust in us through such a personal journey means a great deal, and we’re so glad the process felt cathartic and supported from start to finish.

With heartfelt thanks,
Rebecca and the team at Pruden and Smith

5つ星のうち5の評価

Bringing new life to old jewellery

I took some treasured old jewellery to be made into something I could wear. The result is a fantastic eternity ring, that holds more meaning than just the stones and is a joy to wear.
Thank you to Rebecca and Lucy, who took the time to listen to my wishes and come up with the design and then to create the ring itself.
I have used this service a couple of times and never been disappointed.

2025年3月24日
自発的なレビュー
Pruden & Smith ロゴ

Pruden & Smith からの回答

Thank you, Beverley — it’s always a pleasure working with you. We’re so pleased that your eternity ring means so much and is such a joy to wear. It’s lovely to hear how meaningful the process felt too, and we’re grateful for the trust you’ve placed in us time and again.

Warm wishes,
Rebecca, Lucy and the team at Pruden and Smith

5つ星のうち5の評価

Beautiful jewellery and exception service

I have bought many items of jewellery from Pruden and Smith over the years, including my engagement and wedding rings, and earings fashioned from an old diamond ring, with which I have been delighted. All the pieces are beautiful, and the team offers an exceptional bespoke service for special items. I would highly recommend Pruden and Smith.

2025年3月23日
自発的なレビュー
Pruden & Smith ロゴ

Pruden & Smith からの回答

Thank you, Beatrice — we’re so grateful for your continued support over the years. It means a great deal to hear how much you’ve enjoyed each piece, and we’re delighted the bespoke service has made a difference when it comes to your most special items.

With kindest regards,
Rebecca and the team at Pruden and Smith

5つ星のうち5の評価

Rebecca advised me

Rebecca advised me, via video call, how to remodel jewellery inherited from my grandmother. The heirloom became a contemporary necklace and a ring I love wearing. Collecting the items from a shop steeped in history was a memorable moment. I really appreciated Rebecca’s honesty, kindness and creativity. The timeline in making the items was also respected.

2025年3月23日
自発的なレビュー
Pruden & Smith ロゴ

Pruden & Smith からの回答

Thank you so much — we’re delighted to hear how much you love your heirloom redesign. It was such a pleasure to work with you remotely and help bring your grandmother’s jewellery into a new chapter. We're really glad the experience was memorable and that the result feels special to wear.

With very best wishes,
Rebecca and the team at Pruden and Smith

5つ星のうち5の評価

I have bought several pieces of…

I have bought several pieces of jewellery here over the years. Prudence and Smith is a wonderful place with a great selection of unique jewellery and they will custom make anything you require. All the staff are delightful, helpful and professional. Wouldn't hesitate to recommend this wonderful family run business.

2025年3月18日
自発的なレビュー
Pruden & Smith ロゴ

Pruden & Smith からの回答

Thank you, Gillian — we’re so grateful for your kind words and your continued support over the years. It means a lot to us as a family-run business, and we’re so pleased you’ve enjoyed both the jewellery and the service from our team.

Warmest regards,
Rebecca and the team at Pruden and Smith

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