I needed a refund, and the worker helped me out really fast. While, the site itself could better clarify the cost of its services, the customer service staff are on point
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This is the most responsive customer service I’ve seen in years. At no point did I get the usual runaround demanding more information. Very impressive. Thanks!!
I was redirected from maricopa government site. The charge was suppose to be one dollar to get records. They charged my credit card 99 dollars. I could not access records and they tried to sell add... もっと見る
企業が回答しました
Customer service was very friendly. Since it seems to be more difficult every day to find great customer service, I have them atop rating, which they deserve!
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 75%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
There was a misunderstanding with the…
There was a misunderstanding with the charge and they were really helpful and they cancelled it and refunded my money
I needed a refund
I needed a refund, and the worker helped me out really fast. While, the site itself could better clarify the cost of its services, the customer service staff are on point
They treated my charge fairly and made…
They treated my charge fairly and made a good faith effort to address my concerns.
They claim to only charge you $1
They claim to only charge you $1, but then charge $36 and another $7 and then $35 every month for doing nothing.
Absolute scam. All the positive reviews are probably fake.
Had an issue with the original access…
Had an issue with the original access to receive information for a family member. Customer support helped me resolve it and we're super helpful
I was redirected from maricopa…
I was redirected from maricopa government site. The charge was suppose to be one dollar to get records. They charged my credit card 99 dollars. I could not access records and they tried to sell additional services. The help line did not assist. I would recommend highly that no one use this service.

Publicregistry からの回答
This is the most responsive customer…
This is the most responsive customer service I’ve seen in years. At no point did I get the usual runaround demanding more information. Very impressive. Thanks!!
Emily and luke helped me very quickly…
Emily and luke helped me very quickly great people 👏
Nathan was very helpful and know how to…
Nathan was very helpful and know how to help me with what I needed! I had great service!
i didn't read the fine print, report didn't include the name i searched
i didn't read the fine print, i thought i was paying 1.00 for a single report - however, got charged 1.00 + 35.00 for a subscription that i didn't want or need. also... my search was for a person's name that was not included on the report when the results were returned - i was led to believe my search returned details for the name searched which was not the case.

Publicregistry からの回答
Fast response and resolve.
I appreciate the professional support and the immediate support I received.
Even though their services weren't for me…
Even though their services didn't meet my needs, aquick chat and they were very helpful and prompt to issue a refund.
Customer service was very friendly.
Customer service was very friendly. Since it seems to be more difficult every day to find great customer service, I have them atop rating, which they deserve!
Benjamin was exceptional
Benjamin was understanding and quickly resolved my issue. Even though I was very frustrated, he was calm and polite and I appreciated that.
This site should be taken down
This site should be taken down. It goes to great lengths to pose as a government site, which is illegal. They make the application process tedious to build trust, as it closely mimics the speed of government systems. Extremely deceptive about what they charge for and when they charge it. I was double charged and have not been refunded. The customer service is awful. Avoid at all costs. I regret ever engaging with them.
Edit: they replied with meaningless AI slop asking me to email them, as if I haven't been emailing these scumbags for hours now.

Publicregistry からの回答
Customer service rep Mark helped me…
Customer service rep Mark helped me with cancellation
I saw this on the internet and noticed…
I saw this on the internet and noticed that maybe I could find a deed to a home I was looking for in Maryland. I entered my information and then I see a charge of $25. I did not get the information I was originally looking for. I looked again and then I saw another charge for $36 for a total of $61 on my checking out. I called the 18555085838 and informed the rep that I did not get what I was looking for and that I did not authorize any $61 dollars to be debited from my checking account. she stated she would close account and refund would be issued but may take 3-5 days or even 10 business days according to my bank. I stated that I wanted this credited refunded ASAP and that no banks take 10 business days>.

Publicregistry からの回答
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