puracashmere.com レビュー 

50
•
TrustScore 5段階評価の2

2.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Placed an order in the evening and next morning realized I did not buy the product I thought I purchased. I called multiple times with numbers and got message that no one was available so I left mult... もっと見る

5つ星のうち1の評価

How heartless can management at Pura Cashmere be??? Horrible customer service. My wife inadvertently ordered 3 of the same items within 30 minutes of each other because she has Alzheimer’s Disease an... もっと見る

企業が回答しました

5つ星のうち1の評価

Stay away from this company , You will never get anyone on their support phone number nor will they call you back...You will be charged $15 for each return , You cannot return if tag was cut off EVEN... もっと見る

5つ星のうち5の評価

This year I decided to treat myself to a better quality sweater, and saw the beautiful sweater that apparently was the beginning for Pura. The first difference in your company was your welcoming emai... もっと見る

企業情報

  1. 婦人服店

当該企業による記述

Pura Cashmere was born from a desire to make luxury cashmere clothes that look and fit as good was they feel. Our cashmere clothing brand boasts impeccable craftsmanship at affordable prices. Our commitment to you is to produce heirloom quality luxury cashmere sweaters and knitwear using sustainable high quality fabrics with flattering cuts to give you the most flattering fit. We are one of only a few cashmere companies who track production from the goat, to the spinning factory to the manufacturer, to your doorstep.


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2.1

期待以下

TrustScore 5段階評価の2

50件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.1

すべてのレビュー

(50)

過去12か月のレビュー数: 4件

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5つ星のうち1の評価

Stay away from this company

Stay away from this company. My sweater was mailed to a cvs store 10 miles away. I didn't like the sweater and they charged me over $14. for a restocking fee.

2022年7月1日
自発的なレビュー
puracashmere.com ロゴ

puracashmere.com からの回答

I am sorry to hear that Pat. We cannot control where UPS delivers a package. We reached out to them and were told that they could not leave the package at the location and decided to hold it for pick up. We do charge a restocking fee on a per order basis for refund returns which is standard for sweaters due to the extensive cleaning and repackaging necessary.

5つ星のうち1の評価

Buying from overseas websites

I ordered from the company. Once I had the information that it was being sent from the US and involved duty that was an extra third onto the price- I decided to return the goods and get my money back. This process took months. I wrote to the company several times asking when I was going to get my refund. In the end I got PayPal involved- and finally got my refund. Lesson learned- never buy from a non British based company. I was disappointed with the poor customer service from the company- although the carrier company were equally slow at responding and telling me what was happening. Overseas websites don’t always make it clear that they are not British based - even if the currency is shown in Sterling. I’m shopping much less online than I did because of these issues.

2022年5月22日
自発的なレビュー
puracashmere.com ロゴ

puracashmere.com からの回答

The review request was sent out before the package arrived and was kept and not returned. We hope that it will be updated to reflect better than a one star

5つ星のうち5の評価

Top quality all around

Bought a boyfriend type cashmere sweater and was worried that it would be too "oversized." I like slim fitting close as I'm tall with a truly long and slim torso. I was really concerned when I took it out of the bag as it was huge, (size S). When I put it on, I was pleasantly surprised by the cut, it was super tailored and looked great on. The quality was top shelf, tailored and still slimming. I love the sweater and will be a recurring customer, absolutely!

2022年4月28日
自発的なレビュー
5つ星のうち5の評価

Cotton sweater

Cotton sweater arrived and is as beautiful as the picture. Quality is outstanding and fit is perfect. Have now purchased a second one...

2022年2月27日
自発的なレビュー
5つ星のうち5の評価

LOVE my Pura!!!

I just bought my fourth and fifth gorgeous sweaters from Pura. They are my absolute favorite! The cashmere is so soft and warm and the sweaters are so good looking! And the colors so wonderful. I can’t wait to see what’s on for next season!

2022年2月17日
自発的なレビュー
5つ星のうち5の評価

Perfect Puchase

From the online ordering process to receipt of the product, it was seamless. Product was well packaged and delivery was quick. I ordered the funnel cotton sweater. Beautiful colour. The sweater is well made and fits well. If you are hesitant about buying from Pura, don’t be. The quality of their product is excellent.

2022年2月14日
自発的なレビュー
5つ星のうち5の評価

A gift to myself

This year I decided to treat myself to a better quality sweater, and saw the beautiful sweater that apparently was the beginning for Pura. The first difference in your company was your welcoming email, after my purchase. You kept in touch, letting me know when to expect delivery. It arrived when you said it would, and I was thrilled to find it the perfect fit. Sizing for us "plus" women can be so difficult online. It is so beautifully soft, and I love the khaki colour. The turtleneck keeps my neck so warm without being close and binding, and I love tucking my chin inside that warmth. The sales price was too good to pass up, and the quality, plus service will make me a repeat customer. I've received many compliments, and know I will treasure my cashmere, thank you!

2022年2月5日
自発的なレビュー
5つ星のうち1の評価

The sweater pilled after only 2 hours

The sweater pills after only a 2 hour wearing. That is nonsense. Good cashmere doesn't pill like this. Sadly, the return policy states, 'no return if worn'! How can you know it pills if you don't wear it briefly. It's a 'return policy' that indicates Pure Cashmere knows it has a defective product.
I'm in Colorado & wanted a warm comfy sweater for Winter wear. I thought this one for the money, would be a keeper. Two thumbs down.👎👎

2021年12月22日
自発的なレビュー
5つ星のうち4の評価

The sweaters are amazing

The sweaters are amazing, I ordered two and love them. They fit well and are of good quality and their prices are reasonable. I only give 4 stars out of five because they do not pay for the return from Canada. I had to return a sweater because of size. Otherwise, service and products are great

2021年12月11日
自発的なレビュー
5つ星のうち5の評価

Perfect!

I currently have five Pura sweaters. They are beautifully made and comfortable. Shipping is fast and well packaged.
Customer service is responsive.
When I accidentally ordered the wrong size, I emailed them and they fixed my error immediately.
Love this company.

2021年3月22日
自発的なレビュー

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