Pura Performance レビュヌ 

75
•
TrustScore 5段階評䟡の4.5

4.6

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5぀星のうち5の評䟡

Brought an audi s3 couple of months back and the car is great. Can't complain as the customer service that was provided was good and professional. Danny knows about his cars and he also spent time wit... もっず芋る

5぀星のうち5の評䟡

I bought Toyota Yaris 2016. Excellent condition, body as new, running very smoothly, serviced and full service history, received genuine brake discs+ Pads ( free of Charge), 6 months normal warranty... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Bought my Edition30 GTI in April off Danny after setting up a time and day to come and visit, was on a tight schedule before going on holiday but he made it work. Reserved the car with a deposit for... もっず芋る

5぀星のうち5の評䟡

Spoke with Danny about selling my car, from the very start he was great to speak with, responsive and overall offered perfect customer service from start to finish. Says exactly what he does, no messi... もっず芋る

4.6

優良

TrustScore 5段階評䟡の4.5

75件のレビュヌ

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4.6

すべおのレビュヌ

(75)

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5぀星のうち5の評䟡

I was quite impressed

I was quite impressed, the staff are very knowledgable and give sound advice. They helped answer all my questions.
I don't normally go to small businesses like this but these guys are exception definitely.
thank you for your help

2023幎4月8日
自発的なレビュヌ
Pura Performance ロゎ

Pura Performance からの回答

Thank you for your purchase Gul! - We hope to see you back in the near future!

5぀星のうち5の評䟡

I recently purchased my car through


I recently purchased my car through Pura performance, a BMW M140i. The service was excellent from my first call enquiring about the car through to the delivery of the car.
The showroom was very well set up with tea and coffee, they also had a pool table, which my son enjoyed and kept him occupied whilst we sorted the paperwork out. The lads were very helpful and knowledgeable about cars which put me at ease.
The whole process was very smooth and I will definitely be returning here and would highly recommend to anyone looking to purchase a new performance car as these lads know their cars.

2023幎4月7日
自発的なレビュヌ
Pura Performance ロゎ

Pura Performance からの回答

Thank you for your purchase Rick! - We hope to see you back in the near future!

5぀星のうち5の評䟡

I recently purchased an Audi RS3 from


I recently purchased an Audi RS3 from Pura performance and I couldn't be happier with my purchase. The sales team especially Sonny and Danny has made the whole process stress free and very friendly.

2023幎2月22日
自発的なレビュヌ
Pura Performance ロゎ

Pura Performance からの回答

Thank you for your purchase Sid! - We hope to see you back in the near future!

5぀星のうち5の評䟡

Fantastic experience at Pura

Fantastic experience at Pura Performance. Purchased my new car as advertised with excellent service. Answered any questions I had and kept me well informed throughout the whole process. It was a pleasure dealing with them. I will definitely be purchasing cars in the future!

2023幎4月15日
自発的なレビュヌ
Pura Performance ロゎ

Pura Performance からの回答

Thank you for your purchase Katie! - We hope to see you back in the near future!

5぀星のうち5の評䟡

Awesome team

Awesome team. Great help for all my needs. Will definitely recommend.

2023幎4月14日
自発的なレビュヌ
Pura Performance ロゎ

Pura Performance からの回答

Thank you for your purchase Muki! - We hope to see you back in the near future!

5぀星のうち1の評䟡

Not a Pleasant Experience, AVOID

As Sonny and Danny are aware of the situation, I regret that i have to write a negative review.

When I collected the vehicle, I asked the dealer (Pura Performance) why the car was only with the previous owner for a month, Danny the sales manager told me that the previous owner's mother had died and that he couldn’t afford the vehicle, so they went and bought it back off the owner for goodwill.

The dealer then sent some warranty documents through which had the previous owners details on it, so I made contact with him.

To my surprise, the car had various issues and in fact, the previous owner handed the car back through his finance company before 30 days.

I must say I was shocked to hear there had been problems with the car under the previous owner, this did raise concerns for me as I was told something completely different by Pura Performance and totally ruined the experience by being lied to.

Also, they say they do a 128-point check on all vehicles but they don't give you a report in the welcome pack.

When I collected the vehicle on 12/03/2023, there were some issues with the car that I raised with Danny the sales manager/ Business owner.

1, The Red Quattro badge from the grille was missing, you can check your CCTV to check that it was there when I came and test drive it the first time.

2, The lower grille and side wing mirrors hadn’t been re-wrapped, I did ask for this to be done due to imperfections when viewing the vehicle.

3, The vehicle has been advertised as having Magnetic ride which is an expensive option, but the vehicle didn't actually have it.

4, I also noticed that the mileage given to the finance company upon signing the agreement was more when I collected the vehicle by around 150 miles.

5, The next day of owning the car, I noticed the strong smell of smoke in the car. I thought would have been valeted properly. I did notice when viewing the car that one of your employees had been smoking in the car, which is very unprofessional and really should have raised a red flag.

6. I am still waiting for the V5, I was told on collection that I had been put down as the new owner, and it's been over 5 weeks.

The above is all very disappointing as the car was very expensive at £40000.

My point is that this is a very young company/business, I understand car traders do lie to sell vehicles. But once they have your money they don't care.

There are very similar reviews, so my advice would be to read the reviews and make your own decision.

I hope they can take the points on board and improve going forward.

2023幎3月12日
自発的なレビュヌ
Pura Performance ロゎ

Pura Performance からの回答

Hi Jon,

We werent aware of any of the points as you came to the showroom on two occasions. The first occasion was when you came to view and test drive the car. The second was when you came to collect it.

We as the dealer never send warranty documents, they come directly from the warranty company so the previous owners details were on there due to them.

We explained to you at the time that the previous customer did want to give the car back and we bought it back as a goodwill gesture. The only issue with the car was a wheel bearing which we explained to you and had it resolved before you took the car away.

When you collected the car:

1) Danny agreed to send a brand new Quattro badge from the dealership as it had to be removed to re-wrap the front grill
2) We agreed to re-wrap the front grill
3) The car does have mag ride.
4) We explained the mileage and you saw it on test drive.
5) You test drove the car it did not smell like smoke nor did you say it did. Also when you collected it you never stated this. If you noticed the car smelling like smoke a day after you owning it, its not hard to guess where that smell came from.
6) We are not responsible for the DVLA's timing on when a log book will arrive.

Furthermore after you owning the car you said you would get a RAC inspection on it, which we did not receive. We do not lie or deceive when it comes to selling a car, you drove and viewed the car on two occasions. After you contacted the finance company to try and return the car even they told you that you had no sufficient grounds to return the car as it was it in perfectly working order.

Kind Regards

Pura Performance

5぀星のうち5の評䟡

Great buying experience

Great experience. Had the exact car I was looking for, did a virtual viewing and the went down to the garage the next week. My kids enjoyed the pool table and the snacks (thanks Zak). Picked up vehicle and drove away. Good job guys.

2023幎2月11日
自発的なレビュヌ
Pura Performance ロゎ

Pura Performance からの回答

Thank you for your purchase Paul! - We hope to see you back in the near future!

5぀星のうち5の評䟡

Lovely Blokes - Easy to deal with and lovely cars

Dealt with Danny getting my RS3.
Car is as advertised and in great nick.
Delivered to Glasgow and Danny was a top bloke, knowledgable and obviously has a genuine love for cars.
The whole transaction was easy and quick and they did their best to accommodate for my needs.
Will be back !

2023幎1月14日
自発的なレビュヌ
Pura Performance ロゎ

Pura Performance からの回答

Thank you for your purchase Lewis! - We hope to see you back in the near future!

5぀星のうち1の評䟡

Wouldn't use again car wasent as


Wouldn't use again car wasent as described had loads of faults body work issues took 7 months to try get log book out of them which I had no joy had to do it myself once they got your money they have no interest

2022幎5月19日
自発的なレビュヌ
Pura Performance ロゎ

Pura Performance からの回答

Hi Dom,

We spoke to you on numerous occasions on helping you get your logbook, we cannot control the length of time the DVLA take. On the numerous phone calls you never once mentioned at all any issues with the car mechanically or aesthetically.

5぀星のうち4の評䟡

Bought a girl R from them and from the


Bought a girl R from them and from the test drive, I collected the car 2 days later. Was very quick and simple to do and showed me all the extras on the car and all the service history. Even put some fuel in the car for me. Very happy with it and would deal with them again.

2022幎8月27日
自発的なレビュヌ
Pura Performance ロゎ

Pura Performance からの回答

Thank you for your purchase Dave! - We hope to see you back in the near future!

5぀星のうち5の評䟡

Very happy customer

Dealt with Zak. Easy and pleasant from start to finish. Not seeing the car in person before purchase could have turned out very differently but vehicle was as described in excellent condition.

2022幎7月13日
自発的なレビュヌ
Pura Performance ロゎ

Pura Performance からの回答

Thank you for your purchase Samuel! - We hope to see you back in the near future!

5぀星のうち5の評䟡

brought a car from Sonny

brought a car from Sonny, I'm very happy how easy and quick it was, very nice people 10/10

2022幎3月26日
自発的なレビュヌ
Pura Performance ロゎ

Pura Performance からの回答

Thank you for your purchase Tony! - We hope to see you back in the near future!

5぀星のうち5の評䟡

5* Service and Selection of Vehicles

From the moment I showed interest in buying the Audi S4, the communication throughout the period up until purchasing the car was great. They provided me with delivery of the vehicle and stayed in contact throughout the whole process despite the busy circumstances. I would definitely recommend Pura Performance to anyone who is in search of sporty/performance vehicles. An overall excellent service.

2022幎1月9日
自発的なレビュヌ
Pura Performance ロゎ

Pura Performance からの回答

Thank you for your purchase Sam! - We hope to see you back in the near future!

5぀星のうち5の評䟡

5***

The guys here really know their stuff, bought an RS3 off them and it was such an easy but pleasure able experience. Highly recommend, the guy himself also takes pride in the cars he sells and makes sure they’re immaculate before they leave. Will 100% be back. Cheers

2021幎10月29日
自発的なレビュヌ
Pura Performance ロゎ

Pura Performance からの回答

Thank you for your purchase Michael! - We hope to see you back in the near future!

5぀星のうち1の評䟡

What can I say about Pura performance

WARNING
PLEASE READ TO THE END
What can I say about Pura performance
Ok so from the first contact call to see if a car was still available
To the home delivery

Sonny and his team went above and beyond even opened up specially on a Sunday so I could test drive
The showroom was spectacular very modern and and his stock of Ferrari, Porsche ,BMWs Ford Mustang and even a Ford XR3 that took me back to my youth was very well presented
I test drove the bmw 335 cabriolet and while out sonny’s knowledge of the cars tech was very good answering all question and even telling me things I didn’t know the car had
The car was amazing and I am now the proud owner as it was delivered the very next day to my house
Serviced and 12 month mot

I would like to say Thankyou team Pura performance
I love my new car
Keep up the great work
I’m sure I’ll be back in a couple of years
UPDATE
Had issue with car after 3 weeks
And they are not interested at all

Really disappointed will not recommend at all

2021幎10月26日
自発的なレビュヌ
Pura Performance ロゎ

Pura Performance からの回答

Hi Darren,

We are quite surprised at this review due to us purchasing a new battery for you when your previous battery showed weak voltage. This is something cannot be controlled or tested at the time of health checks. We hope you are now enjoying you BMW 435d.

5぀星のうち5の評䟡

Purchased Seat Leon FR

Purchased seat Leon FR, guys were a pleasure to deal with and it was smooth from start to finish. Would definitely buy from them again in the future and recommend.

2021幎10月2日
自発的なレビュヌ
Pura Performance ロゎ

Pura Performance からの回答

Thank you for your purchase Amy! - We hope to see you back in the near future!

5぀星のうち1の評䟡

Avoid this dealer


This dealership looks the real deal from the outside but customer care and respect falls far below the expected standard. After purchase the dealer took over a week to return my deposit I put on the car before committing to purchase, numerous excuses were given. Two weeks later I noticed a vibration coming from the vehicle, I informed the dealer and he immediately presumed it was tracking and that I must have hit a pot hole which I hadn’t. I had the car in the garage and it has two serve buckled alloy wheels, I again informed the dealer and he has made no effort to speak with me, in fact he is avoiding me. Awful experience so far, if you’re buying a luxury vehicle which is what this place sells on paper stick to an established professional dealership that doesn’t forget you the minute they have your money.

2021幎9月29日
自発的なレビュヌ
Pura Performance ロゎ

Pura Performance からの回答

Hi Mitchell,

Thank you for the kind words in regards to our showroom. However when you drove the car you took it on numerous different roads including flat roads, roads with speed humps and a 50 MPH bypass. Neither did you or your passenger who was in the rear of the vehicle mention anything about vibrations coming from the vehicle. Furthermore you px a car that had 16in wheels to a car that has 19in wheels, hence there was a high chance you could of buckled the wheels. You then took this complaint to the finance company and after they had viewed our health check your complaint that we sold you a vehicle with 2 buckled wheels was denied. Also it was not 2 weeks later when you came back to us it was over a month, we do not warranty wear and tear after a month of driving.

5぀星のうち5の評䟡

Pura Performance we’re really great

Pura Performance we’re really great. Crossed all the t’s and dotted all the i’s. Very good service and made the whole process seamless, no stress no hustle. Really loved there friendly team and professionalism. They do what they say on the tin. Thank you guys for getting the job superbly executed. I’ll miss my Range Rover though.

Brian

2021幎9月1日
自発的なレビュヌ
5぀星のうち5の評䟡

Great experience with Sonny

Great experience with Sonny, had the car sorted and picked up within a week of going to view it. Everything was communicated clearly and made simple. Would definitely use again for my next car.

2021幎8月26日
自発的なレビュヌ
Pura Performance ロゎ

Pura Performance からの回答

Thank you for your purchase Nathan! - We hope to see you back in the near future!

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