Easy to order, quick delivery & excellent customer service. I've been drinking the Gut Glow- strawberry /watermelon collagen, it's delicious, and Gut fibre on a daily basis for a month now. I believe... もっと見る
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I have had tummy issues for a long time after using purau for a month it’s settled down a lot. The biggest thing I have noticed is my acne on my neck/chin has almost completely cleared up and no long... もっと見る
At first I was hesitant because it is for my son's acne treatment and just wanted to be sure it is safe to take. I did due diligence to check reviews and decided to order the 30 day program. It is pri... もっと見る
I placed an order. Was told back order would be completed between 5-9 October 2026. By 18 October I had not received any communication or product. I lodged two complaints. Have not heard anything. Hav... もっと見る
4.4
優良
585件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 63％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Impeccable customer service
Whilst Purau didn’t work for me personally, I think it’s worth the risk because of their money-back guarantee, which they genuinely honour. There were no arguments or difficulties at all, they simply asked for proof of my skin.
I initially contacted them by email and they offered a complimentary extra 40-day program. When that still didn’t work for me, they refunded my money without hesitation. If you’re sceptical because most reviews are overwhelmingly positive, I can honestly say they do put their money where their mouth is. For that reason alone, I would truly recommend it to anyone as there really is nothing to loose, other than acne if it does work. They are quick to respond to emails with any concerns or queries and said I could continue to reach out if I needed.
2026年1月22日
自発的なレビュー
Purau からの回答
Hi Emma 🌞,
Thank you so much for your kind words! We’re so glad our team could make the process smooth and supportive for you (that has always been the goal! Support as many people as we can!). While we wish our program had worked for you personally, we truly appreciate your trust and recommendation. It means so much! We’re always here if you ever need guidance or support. Wishing you all the best!
Glow Collagen is a game changer
I’ve been using Gut Glow Collagen for a while now and it’s genuinely made such a difference. My gut feels so much healthier — my bloating has reduced a lot and my digestion is finally regular (which is huge for me). I also used to break out almost every week and now my skin is almost completely clear. It’s one of the few supplements where I’ve actually noticed real results.
2026年1月23日
自発的なレビュー
Purau からの回答
Hi Arpaphat 🌞,
Thank you for sharing your experience! We’re so happy to hear that Gut Glow Collagen has made such a real difference for your gut health and skin. It’s amazing to know it’s helping you feel comfortable and confident every day. Stories like yours is exactly why we love and do what we do!
My daughter has suffered from cystic…
My daughter has suffered from cystic acne for years and has been put on antibiotics to clear her face, which did work, but when she came off them, the acne started popping back up, which was very upsetting for her. She got another script filled and started to try to wean off them with the hope of trying PuraU when she finished the last course of antibiotics. She was so nervous not taking the antibiotics, as at that time they were the only thing that worked. But she soldiered on and started PuraU. The first few weeks on PuraU didn't come easy, as acne started to pop up, we emailed PuraU for guidance, as she was losing hope and again very upset. We were advised to stick with it as it was normal, as her body needed to repair from the inside out. She is now on her last bottles of the 3-month pack and has clear skin again. She is looking forward to progressing to the maintenance tablets. Don't lose hope as PuraU helps clear the skin.
2025年12月20日
自発的なレビュー
Purau からの回答
Hi Marlena!
Thank you so much for sharing your daughter’s journey with us. We know how incredibly nerve-wracking it can be to transition away from antibiotics, especially when your skin has been through so much. We are so proud of her for 'soldiering on' through those first few weeks!
Stories like yours are exactly why we do what we do!
We’re thrilled she has clear skin again and can’t wait to support her through the maintenance phase. Sending her so much love and confidence!
It had no benefit what so ever
It had no benefit what so ever
Zero results
No scoop in the packets and ignored when I email to say how do I measure to know how much to scoop fault ?
The second packet has all black bits thru it couldn’t even finish drinking the second packet because in the glass cup all I could see was black bits thru it … felt no different what so every.. please don’t waist your money
2025年11月4日
自発的なレビュー
Purau からの回答
Hi Michelle, 🌞
Thank you for taking the time to share your feedback. We’re sorry to hear you were disappointed and appreciate the opportunity to clarify.
We wanted to let you know that we responded to your first email within 24 hours of receiving it because we take every concern seriously. Here’s a summary of our correspondence and the points addressed:
Black bits in the second packet
You mentioned seeing black granules in your second packet and feeling unable to drink it. These granules are 100% natural vanilla bean flavouring, which can vary between batches. They are completely safe and part of the natural product formulation.
No scoop included
You raised concern about not having a scoop to measure the powder. To reduce plastic waste, PuraU intentionally does not include a scoop. A standard household tablespoon is an easy and accurate way to measure the recommended serving.
Results and expectations
You noted not feeling any energy improvements or weight changes. Research shows that collagen and gut-support supplements typically require at least 8 weeks of consistent use for noticeable effects, and individual results vary. Experiencing limited or no changes within the first month is not unusual.
Throughout our correspondence, we aimed to answer your questions quickly, thoroughly, and transparently, including clarifying the safety of the black granules, and the expected timeframe for results.
We hope this provides clarity regarding your concerns. If you have further questions, our team is always happy to assist.
COMPLETE SCAM DONT WASTE YOUR TIME AND MONEY!!
4 weeks into the advanced program taking 9 pills a day and the only difference I’ve noticed is that my acne has gone from not so bad to bad!! This is a complete scam has not improved my acne one bit I only had mild acne on my back and just wanted it gone before summer so I thought I’d give this a go but it’s done nothing but make my acne worse don’t waste your time and money on this only positive is I got it for $200 because of Black Friday sales feel bad for the people who paid $400 for this rubbish!!
2025年12月26日
自発的なレビュー
Purau からの回答
Hi Daniel, 🌞
Thank you so much for sharing your feedback on your experience with our Advanced Acne Program™.
We're sorry to hear that you haven't noticed any changes yet. Your satisfaction is important to us, and we'd like to understand more about your experience so we can assist you further.
It looks like what you’re describing is purging. Purging is 100% normal and it's a very good sign that the program is working. The program is a cleanse & detox so it's going to work to detoxify the body and in turn, the skin can purge temporarily. This usually happens within the first couple of weeks but it will pass, it's an essential part of the healing journey.
Could you please provide us with more details or specific concerns you encountered aside from this? Please feel free to leave an email at support@purau.com.au should you like to chat further.
Your feedback helps us improve our products and services, and we're here to support you in any way we can.
Looking forward to hearing from you.
Gut Glow relieves your tummy.
I love Gut Glow, it has changed my tummy for good. No bloating, a lot more regular with #2's and my skin isn't as dry. You must try it. You won't regret it.
2025年12月24日
自発的なレビュー
Purau からの回答
Thank you so much for sharing this, Lisa! 🌞
We’re also glad that you're experiencing the amazing benefits of Gut Glow Collagen!
We truly cannot be any happier than to be part of your amazing journey to clearer and healthier skin and gut!
Genuinely works, wish i found this earlier
I've been managing progressively worse skin (face) issues in Melbourne for my 30's. This is the only product that i have tried that has actually made a difference and massively improved the condition.
It was a massive relief to find something that works. If i have flareups, a 20 day re-up has worked perfectly.
2025年12月17日
自発的なレビュー
Purau からの回答
Thank you so much for sharing this, Sam! 🌞
We’re genuinely thrilled to hear how well things have improved for you. Knowing that you finally found something that brings you relief, especially after struggling through your 30s, means a lot to us.
We’re also glad the 20-day resets have been helping you stay on top of any flare-ups. That’s exactly what we want for our customers; something reliable that supports you when you need it.
We truly cannot be any happier than to be part of your amazing journey to clearer and healthier skin and gut!
GutGlow Strawberry Watermelon
After being an avid user of PuraU's gut program, when I saw this product come out, I just knew I had to try it. After being on the hunt for a product that included collagen to assist in restoring my skin health, whilst also helping reduce my bloated stomach, I knew I had found my perfect match. Overall, I found the most benefit using this product daily in the morning on an empty stomach. I have genuinely noticed improvement in my gut discomfort and feel better when I wake in the morning. Previously, I would wake up fluctuating between bloated and back to my usual. Furthermore, taking this product has helped with my body self-confidence. Overall, great product. However, it would be nice to have this product available in other flavours. I mean, this flavour is great and all, but after using it for a while, I am after something a little different/ less sweet.
2025年10月22日
自発的なレビュー
Purau からの回答
Hi Alyssa, 🌞
Thank you so much for taking the time to share your experience with the GutGlow Collagen Strawberry Watermelon. We truly appreciate such thoughtful and honest feedback.
We’re really glad to hear you’ve noticed improvements in your gut comfort, morning bloating, and overall wellbeing, especially when taking it consistently in the morning on an empty stomach. Hearing that it’s also helped boost your body confidence means a lot to us.
Thank you as well for your suggestion around flavour options. We’re happy to hear you enjoy the current flavour, and we’ve noted your feedback about wanting something less sweet in the future—this is incredibly helpful and will be shared with our product development team.
We truly couldn't be any happier than to be even just a small part of your wellness journey! Please don’t hesitate to reach out if you ever have any questions or need assistance.
Incredible Customer Service
Incredible Customer Service
Kim was so lovely and assisted me greatly with all of my enquiries. So glad that big businesses have time to help out their clients. Would 100% Recommend.
2025年11月27日
自発的なレビュー
Purau からの回答
Thanks so much for sharing, Molly! We’re so glad Kim could help and that you felt supported throughout. Please don't hesitate to reach out anytime if you have any further questions or clarifications. We're always here to help and support our community.
-The PuraU Support Team 💙
The GutGlow Works!!
The GutGlow has been great!! I’ve just about finished my first bag and within the first couple of days I noticed a difference with my digestion. I’ve had compliments on my skin and the glow it’s had and I’ve had no breakouts at all. The taste is nice too. I wanted to try it for my digestion and it’s definitely helped a lot with that! Highly recommend!
2025年11月25日
自発的なレビュー
Purau からの回答
Hey Sam,
That’s amazing to hear! We’re so glad that Gut Glow has helped with your digestion and that your skin is glowing too. Love that you’re enjoying the taste as well. We cannot be anyb happier than to be even just a small part of your amazing wellness journey.
-The PuraU Support Team 💙
I have been using the Skin and Gut…
I have been using the Skin and Gut maintain supplement for almost 2 years now, after using one of the 20 day acne program. It’s been amazing and both my gut and skin have improved significantly. I would recommend this product to anyone that’s considering. It’s given me a lot more confidence with my skin.
2025年11月20日
自発的なレビュー
Purau からの回答
Thanks so much for sharing, Rachel! We’re so happy to hear that the Skin & Gut Maintain has made such a positive difference for both your gut and your skin. Confidence is everything, and we’re thrilled it’s helping you feel great!
-The PuraU Support Team 💙
Skin’s Clear, Gut’s Happy
I’ve been dealing with hormonal breakouts along my jawline for most of the year, and nothing seemed to help—until I tried Gut Glow. Within the first month, my skin started clearing up dramatically. What’s even better is that most probiotic products make me bloat, but this one doesn’t at all. My skin is now visibly glowier, smoother, and I feel so much more confident. Very happy with the results!
2025年10月10日
自発的なレビュー
Purau からの回答
Hey Amy,
Thank you so much for sharing your experience! We’re thrilled to hear that Gut Glow helped clear your skin without any bloating and boosted your confidence. That’s exactly what we love to hear! We cannot be any happier than to be part of your amazing journey!
-The PuraU Support Team 💙
Big fan
Big fan. Keeps my skin clear and my tummy bloat free. I’ve struggled with acne for years in this product keeps it manageable!
2025年11月13日
自発的なレビュー
Purau からの回答
Thank you so much for sharing, Bec! We’re so glad to hear that it’s helping keep both your skin clear and your tummy happy! Thank you for letting PuraU be part of your wellness journey.
-The PuraU Support Team 💙
Skin & Gut Maintain
I would recommend the Skin & Gut Maintain pills for anyone struggling with pimples and acne. I’ve been taking this over over a year now and my skin is considerably clearer. It’s made a huge difference.
2025年11月10日
自発的なレビュー
Purau からの回答
Thanks so much for sharing, Chloe! We love hearing that the Skin & Gut Maintain has made such a difference for your skin over the past year. It’s awesome to know it’s helping keep your acne under control. This is exactly why we do what we do.
-The PuraU Support Team 💙
Gutglow strawberry watermlon
I've been having Gutglow strawberry watermelon every day for about a month now first thing in the morning. It has helped me feel less bloated, my skin is feeling glowy and it's a great way to start my day - helping me to drink more water before coffee. I still have some acne along my jawline, even with taking PuraU acne treatment. I'm hoping if I continue with the collagen & maintain that acne will continue to disappear.
2025年11月9日
自発的なレビュー
Purau からの回答
Hey Claire,
Thank you for sharing your experience with us. We’re really happy to hear that GutGlow Strawberry Watermelon is helping you feel less bloated and giving your skin a nice glow. It sounds like you’re on the right track with the collagen and maintenance routine. Keep going and keep us posted!
-The PuraU Support Team 💙
Purau gut glow really works guys helped…
Purau gut glow really works guys helped my gut in less then 20 days
2025年11月7日
自発的なレビュー
Purau からの回答
Amazing! Thank you so much for sharing your experience! We’re so thrilled to hear that Gut Glow made such a difference for you in just under 20 days. Keep us posted on how you go.
-The PuraU Support Team 💙
Do not buy from this company they will…
Do not buy from this company they will keep taking from your bank account ( no products sent either)
$400 so far be careful!
2025年11月6日
自発的なレビュー
Purau からの回答
Hi Dean,
Thank you so much for reaching out and sharing your concerns. We’re really sorry to hear about your experience, and we would love to help resolve this for you.
To assist you properly, could you please kindly send an email to support@purau.com.au with your full name, the email used for your order, and any relevant order details? This will allow us to check your account, track your products, and make sure you receive everything you’ve purchased.
We really appreciate your patience and look forward to helping you get this sorted.
Highly recommend!
Definitely noticed a difference in both my skin and gut health since using PuraU, excited to keep using the products, easy to use, taste great and fast delivery!
2025年11月5日
自発的なレビュー
Purau からの回答
Thanks so much for your lovely feedback, Chelsea! We’re thrilled to hear you’re seeing a difference and enjoying the products. Can’t wait to hear more about your progress!
-The PuraU Support Team 💙
The Best Collagen
Love the collagen helps with my bloating and keeps my gut healthy! Bonus is how my skin is glowing. This is the best collagen I have taken.
2025年11月4日
自発的なレビュー
Skin & Gut Maintain
The Skin & Gut Maintain is definetly the way to go after healing your gut with one of PuraU's programs. It's a convienient and afforable way to maintain your results just make sure you have fully healed your gut to maintain the best results. With the Skin & Gut Maintain I am able to continue having less breakouts and reduced inflammation.
2025年11月2日
自発的なレビュー
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