The Purecard is very easy and convenient to use online. A physical card would have been more convenient when purchasing items to be worn as this would allow you to try before you buy. However, I am v... もっと見る
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Received an email early on to say I could sign up for my Reward card. However, when logging in I was not able to select the correct account number to apply for the card. More than one call to BT, shun... もっと見る
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I couldn't register. I spent ages on automated chats going in circles before finally getting through to a human who took another 1-2 hours to send me the card. Needlessly complicated possibly to save... もっと見る
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Excellent. The BT Rewards Card is a great way to bring in new customers for BT, and I've enjoyed spending my reward! Very easy to use and didn't really have any issue making payments online.
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企業情報
当該企業による記述
Pure Card is our brand for our prepaid solution. It is a Mastercard® prepaid card given to end recipients for a range of different reasons, including a customer reward or an employee benefits solution. Your card may be known as a different name where we have branded it on behalf of the client.
連絡先
3.6
まあまあ
1922件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Was easy and straight forward with…
Was easy and straight forward with simple steps an not confusing simple but also hard to go wrong no complaints can be said definitely easy 😊
2026年3月27日
Purecard からの回答
Hello Cliff,
Thank you for taking the time to leave a review.
We're happy to hear that you found the process easy and straightforward! We appreciate your positive feedback and are glad that you had a good experience.
Kind regards
Pure Card Team
Fast reliable service with the bonus of…
Fast reliable service with the bonus of receiving a £200 card which in my case was put towards a holiday very pleased.
2026年4月11日
Purecard からの回答
Hello David,
Thank you for taking the time to leave a review.
We're happy to hear that you received fast, reliable service and enjoyed the promotional card! We appreciate you sharing your positive experience with us.
Kind regards
Pure Card Team
Excellent
Excellent. Had to set the card using my name, address and contact details. I took a separate note of account number and card details so that, if there were any issues using the card, I had a copy of all the information. I went to website, where I wanted to spend the money, put items in my basket and, at the point of payment, entered the card details. Everything went through smoothly.
2026年4月1日
Purecard からの回答
Hello A Kennedy,
Thank you for taking the time to leave a review.
We're happy to hear that setting up your card and making a purchase went smoothly. Thank you for sharing your positive experience; we appreciate your feedback.
Kind regards
Pure Card Team
Card can only be used online
Card can only be used online, and can't be topped up. It can't be used as part payment towards a purchase. Therefore it will be very difficult to spend exactly £75 on this card, so I will be left with a balance that either I can't spend or will eventually disappear. Also, all the online retailers that I use regularly have my physical card details securely stored, and automatically use this card whenever I buy something. It would be a great hassle to register another card (ie the Purecard) with them, especially as I would probably only ever use it once.
2026年4月11日
Purecard からの回答
Hello Janet,
Thank you for taking the time to leave a review.
We do appreciate you feedback, however a lot of retailers will not allow you to use part payment for online transactions. There is an option to purchase gift cards with this card, just make sure that the remaining balance of the transaction matches the balance of the card, so you can use the whole amount.
Kind regards
Pure Card Team
I was disappointed that I couldn't use…
I was disappointed that I couldn't use it in store and had to buy a gift card to do so.
2026年4月11日
Purecard からの回答
Hello Chris,
Thank you for taking the time to leave a review.
The Pure Card is virtual and can only be used online, we are sorry for that inconvenience.
Kind regards
Pure Card Team
Very easy to redeem
2026年4月11日
Purecard からの回答
Hello James,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience with our card and that you found it easy to redeem.
Kind regards
Pure Card Team
Really easy to use the card
Really easy to use the card, would be good if it was a physical card as it can only be used online, but still a generous reward!
2026年4月11日
Purecard からの回答
Hello,
Thank you for taking the time to leave a review.
We're happy to hear that the card was easy to use. We appreciate your feedback regarding a physical card option and the reward's generosity. Thanks for your review!
Kind regards
Pure Card Team
Purecard からの回答
Hello Hannah,
Thank you for taking the time to leave a review.
We're happy to hear that you are enjoying the card. Thank you for your positive feedback; we appreciate it a lot!
Kind regards
Pure Card Team
Too much faff
I tried to redeem the card in store at Tesco, but because it didn’t have a bar code they said they couldn’t scan it. I then tried to purchase something from Argos for above the amount, so that wasn’t accepted either. I eventually managed to purchase a supermarket physical card on-line and am now waiting for this to arrive. Surely you could have offered a physical card for customers preferring this method as everyone could then use it everywhere without the faff it created for us…and the embarrassment that went with it.
2026年4月4日
Purecard からの回答
Hello Terry,
Thank you for taking the time to leave a review.
The Pure Card is virtual and can only be used online. You can use it to purchase vouchers but be sure to use the full value of the card.
Kind regards
Pure Card Team
Great rewards card
2026年4月1日
Purecard からの回答
Hello Tanya,
Thank you for taking the time to leave a review.
We are pleased to hear you are happy with your reward card!
Kind regards
Pure Card Team
Card was easy to use and I had no…
Card was easy to use and I had no problems using it.
It would have been more useful to have it in my wallet on my phone so I could use it for my weekly shopping
2026年4月3日
Purecard からの回答
Hello Steve,
Thank you for taking the time to leave a review.
We're glad the card was easy to use. We appreciate your feedback about adding it to mobile wallets for weekly shopping convenience. We'll consider this for future improvements.
Kind regards
Pure Card Team
Easy to set up and use.
Easy to set up and use.
The portal has all the information you need with a clear display of the Balance.
2026年4月9日
Purecard からの回答
Hello Anthony,
Thank you for taking the time to leave a review.
We're happy to hear that the setup was easy and the information you needed was clearly displayed. We appreciate you taking the time to leave us this positive feedback.
Kind regards
Pure Card Team
Well to me it looks like I can use it…
Well to me it looks like I can use it in one place,ee
2026年4月4日
Purecard からの回答
Hello Mr Merit,
Thank you for taking the time to leave a review.
This card does work in the same way as a bank card online. You can view a list of partner retailers when logged into the account you create to activate the card.
Kind regards
Pure Card Team
Nice reward
Nice reward. Not easy too use.
Everything had to be done on line.
Would have preferred a more flexible card. Something I can spend freely without having to do it onine.
You also have to spend to the penny or you will lose out
2026年3月28日
Purecard からの回答
Hello Mr Appleby,
Thank you for taking the time to leave a review.
We appreciate you sharing your experience. We value your feedback regarding the online requirement and the need to spend to the exact amount, however a lot of retailers will not allow you to use part payment for online transactions.
There is an option to purchase gift cards with this card, just make sure that the remaining balance of the transaction matches the balance of the card, so you can use the whole amount.
Kind regards
Pure Card Team
Purecard からの回答
Hello Daniel,
Thank you for taking the time to leave a review.
We're happy to hear that you had a positive, straightforward experience. Thank you for your feedback; we appreciate it a lot!
Kind regards
Pure Card Team
This really helped me as I’m struggling…
This really helped me as I’m struggling at the minute financially thank you so much
2026年4月10日
Purecard からの回答
Hello Julie,
Thank you for taking the time to leave a review.
We're so glad to hear that our product has been helpful to you during this challenging time. Thank you for sharing your positive experience with us; we appreciate it.
Kind regards
Pure Card Team
Extremely poor
Extremely poor - I am unable to get my details so can't use my points. No support and now told I can't get my the points back to my account
2026年4月10日
Purecard からの回答
Hello Jo,
Thank you for taking the time to leave a review and sorry to hear you are having issues.
Please feel free to contact the customer care team who will be happy to help get you and the card sorted out.
You can call the team on 0344 800 6435 or email here: https://purecard.com/help/ContactForm
Kind regards
Pure Card Team
Very helpful kind and professional
Very helpful kind and professional, but if mix up as desperately needed gas/electric, but had to use it on water bill, at least it has come down massively with help from purecard, Thankyou.
2026年3月22日
Purecard からの回答
Hello Karen,
Thank you for taking the time to leave a review.
We are pleased to hear that our card helped was able to help you out with your utility bills.
Kind regards
Pure Card Team
Easy to navigate and good valve
2026年4月6日
Purecard からの回答
Hello Richard,
Thank you for taking the time to leave a review.
We're happy to hear that you found our product easy to use and of good value. Thank you for your positive feedback; we appreciate it!
Kind regards
Pure Card Team
Card Still Not Activated
I am still waiting for the card to be approved and to become active
2026年3月16日
Purecard からの回答
Hello John,
Thank you for taking the time to leave a review.
Looking at your account we can see that some details are not verified, which could be causing issues or delays for you.
Please could you contact the team directly so we can get this resolved and help with your activation.
You can contact the team via phone on 0344 800 6435 or email here https://www.purecard.com/help/ContactForm
Kind regards
Pure Card Team
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