I have rented from Purely Storage for a few years. My unit was broken into maybe January 2023. Purely Storage was bought by a different company. When it was time to do my Insurance claim Issues start... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Let's start out :-with your :-greated with :-a smile God only knows what that are thinking ? at the end being disregarded like you never existed eignord the first week having having most of my thin... もっと見る
Purely Storage has the best prices in town. I reserved on line during the rainy season. I called in prior to arrival and the gal advised me that she swapped me into a different unit as the one assign... もっと見る
企業が回答しました
I rate 4 stars because of the difficulty accessing the storage unit. The distance between the building and the fence makes backing into the driveway hard to manage. I do not know what could or can b... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.
連絡先
2.7
期待以下
428件のレビュー
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They have been nothing but AMAZING
They have been nothing but AMAZING! They are always helpful and willing to work with you, in a courteous manner. I could not ask for a better place to store my belongings
2019年10月10日
自発的なレビュー
Purely Storage からの回答
Thanks Rosalie, it's a pleasure doing business with you!
Clean and well kept
2019年10月10日
自発的なレビュー
Purely Storage からの回答
Thank you Debra, our team works very hard to make sure the property is always at its best.
great manager who helped me in…
great manager who helped me in procuring storage space
2019年10月9日
自発的なレビュー
Purely Storage からの回答
Thank you Myrna, we are always happy to help.
Very friendly people and very easy to…
Very friendly people and very easy to get in and out of the storage facility.
Storage area was very clean
2019年10月9日
自発的なレビュー
Purely Storage からの回答
Thanks Barry, we try to make it as simple as possible so our customers can get in, out, and off to enjoy their day!
I been at this storage facility for…
I been at this storage facility for almost 7 yrs. Its absolutely the best. Very convenient and affordable!
2019年10月9日
自発的なレビュー
Purely Storage からの回答
Thank you Mrs. Davis, it's a pleasure to have you as a customer!
I love the fact that I have 24 hour…
I love the fact that I have 24 hour access, but the driving area is full of holes and debris. When it flooded, I got a little bit of water in my unit, but other than that, I like it allot!! The lady in the office is very helpful and sweet
2019年10月8日
自発的なレビュー
Purely Storage からの回答
Thank you for reviewing us. We've heard you and we are working diligently to get the potholes fixed!
No refunds.
No refunds.
I needed a lock, the office girl charged my debit card. Then realized that they were out of locks. She informed me I couldn't get a refund, it would be applied to my to my storage fee for the next month. I was paid two months in advance. I no longer needed the storage and gave notice. No refunds they assumed they would just keep my money. Now I'm waiting to hear from corporate office, to get my money back. The lock I was charged for.
2019年9月27日
自発的なレビュー
Purely Storage からの回答
I'm sorry about this Michelle. This is the first I'm hearing of it, if you could please contact me directly at Dayna@purelystorage.com I'd like to look into this right way.
24/7 Access Should be Included in Price
I wish 24/7 access would just be included in the normal price. I feel like I shouldn't have to pay extra for that. Otherwise, friendly staff and no issues so far. Seems secure.
2019年9月26日
自発的なレビュー
Purely Storage からの回答
Thank you for your review. We try to limit 24/7 access in order to provide better security on our property, so unfortunately we do have an extra cost associated with that for now. We will take your opinion into consideration as we are always looking for ways to improve.
Thank you to all
Thank you to all , You guys have always been very polite and pleasant so thank you have a great day! Dana Allen
2019年9月26日
自発的なレビュー
Purely Storage からの回答
Thank you Dana! It's lovely having you as a customer.
we had great personal service and the…
we had great personal service and the manager has been both accommodating, thanks again.
2019年9月23日
自発的なレビュー
Purely Storage からの回答
Thank you, it's a pleasure doing business with you.
I could pay ahead of time which is what…
I could pay ahead of time which is what i valued at tje time
2019年9月22日
自発的なレビュー
Purely Storage からの回答
Thanks for your review Jonathan, we try to make payments as easy as possible for our customers.
Purely Storage からの回答
Thank you Arica, we appreciate you taking the time to review us.
stored my car there when i was gone…
stored my car there when i was gone for a week. no problems with it when i got back.
2019年9月22日
自発的なレビュー
Purely Storage からの回答
Thank you for your review Vivian, we are always happy to help.
Purely Storage からの回答
Thank you Yolanda, we love to see compliments about our team!
The employees were extremely helpful in…
The employees were extremely helpful in finding us a spot to leave our car
2019年9月22日
自発的なレビュー
Purely Storage からの回答
Thanks Daniel, I'm so glad we could help you out.
Purely Storage からの回答
Thank you Maria, we aim to only hire the very best for our team.
We had a good experience there
We had a good experience there, staff very nice n helpfull.
2019年9月21日
自発的なレビュー
Purely Storage からの回答
Thank you Daniel, we are always happy to help.
They have friendly staff and the…
They have friendly staff and the storage is clean the hole grounds r clean u don't see any trash around anywhere.
2019年9月21日
自発的なレビュー
Purely Storage からの回答
Thank you Debby, our awesome team works hard to keep everything looking great for you!
There can't be a better storage place…
There can't be a better storage place anywhere.
2019年9月20日
自発的なレビュー
Purely Storage からの回答
Thank you for the kind review Thomas!
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