Push Doctor レビュー 

2,726
TrustScore 5段階評価の2

1.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Do not use this service. You pay £49 for a consultation which starts and then freezes on your phone (and I have very fast internet connection for work so I can only assume the freeze is due to the po... もっと見る

5つ星のうち1の評価

Awful! Having been given a link by my GP's surgery to use it, I couldn't then access the appointment software, because it was unfit for purpose. Unfit for purpose because the laughingly called custome... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic service! The normal private GP line I have with my medical insurance couldn't speak to me until Monday, I have been suffering from a chest infection so I did a quick Google and found Pus... もっと見る

企業が回答しました

5つ星のうち1の評価

Awful should tell you, you need photo ID before booking and should offer refunds for appointments that are cancelled straight after booking. Lost £45 for nothing. Surely cost should be paid after seei... もっと見る

企業情報

  1. 在宅医療サービス

当該企業による記述

Whether you’re unwell, looking to improve your fitness, have a specific aspiration in mind, or just have a quick question - you can talk face-to-face with a professional, caring UK doctor in a location that suits you.


連絡先

1.8

期待以下

TrustScore 5段階評価の2

2726件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.8

すべてのレビュー

(2,726)

過去12か月のレビュー数: 2

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Family member booked Online Appointment…

Family member booked Online Appointment booked for 8am .
Joined the waiting room.
Sat in there for hour and half then call just cut off.
No way of contacting service.
Appalling

2023年12月25日
自発的なレビュー
Push Doctor ロゴ

Push Doctor からの回答

Thank you for taking the time to provide feedback and raising your concerns with us.

We are sorry to hear about your experience with us and the issues encountered whilst trying to use our service.

We would very much like the opportunity to investigate this further. If you could get in touch via pushdoctorprivate@squarehealth.com with your concerns so we can review this matter further.

Many thanks.

5つ星のうち5の評価

Listened to concerns and symptoms asked…

Listened to concerns and symptoms asked lots of questions which is more than my local GP would, was satisfied with the diagnosis and ease of use of app.

2023年12月4日
自発的なレビュー
Push Doctor ロゴ

Push Doctor からの回答

Thank you for your review. We are glad you had a positive experience with our service.

5つ星のうち1の評価

Waste of time

Cancelled on me after waiting half an hour in the digital waiting room.
When I was finally able to rebook, I brought up three areas of concern to the doctor, and each time she said I needed to come in to see a GP in person.

A complete waste of time.

2023年11月29日
自発的なレビュー
5つ星のうち1の評価

Misdiagnosed

Misdiagnosed. Told I had dermatitis even though I knew it wasn’t. Saw a pharmacist first and then my own doctor who both agreed with me. Doctor gave me antibiotics for an infection.

2023年11月20日
自発的なレビュー
5つ星のうち5の評価

Outstanding customer service

I recently interacted with Pushdoctor's customer service team, and I am incredibly impressed with their support, especially from Asyah Ally.

Despite not having the consultation, Asyah's assistance was outstanding. Her professionalism and expertise shone through, making my experience highly positive.

5-star service indeed!

2023年10月5日
自発的なレビュー
5つ星のうち5の評価

Well if it wasn’t for push doctor I…

Well if it wasn’t for push doctor I would be suffering with my ailments. Surgeries, impossible to get face to face appointments. Had a rash on my face for over a yr. My surgery had no appointment for me to sort it, so I’m living with it. Thanks push docs

2023年7月12日
自発的なレビュー
5つ星のうち5の評価

I am happy to recommend this service.

This was my first time using Push Doctor and I didn’t know what to expect.
I received a telephone call ahead of my consultation to inform me that the doctor was ready and that I needed to log into the virtual waiting room. On doing so, my identity was checked and there was sound and vision checks on my device to ensure that the ‘face to face’ consultation would be successful.
The doctor I spoke to, listened to my concerns, asked me questions relating to them, and then made a referral for further investigation at a local hospital.
I didn’t feel rushed at all as I was given sufficient time to explain my health problem.
I am happy to recommend this service.

2023年7月28日
自発的なレビュー
5つ星のうち5の評価

Secure, helpful service I love

What a brilliant way to speak to a GP! Doctors are struggling but Push Doctor take the pressure off and can do everything but physically examine patients. The ones I’ve spoken to made sure I understood my condition, prescribed medication which was ready to collect shortly after. I’m wheelchair bound so this option is better for me. The doctor reassured me that they’ve got access to my file, which I felt confident they could make a positive diagnosis. This may not suit everyone obviously but it truly is much better to sit at home then travelling to be treated.

2023年8月18日
自発的なレビュー
5つ星のうち1の評価

Scam company

I had an appointment with Pushdoctor on July 4 2023, where I was supposed to discuss my symptoms and receive appropriate medication. However, the appointment did not go as expected. During the appointment, my symptoms were not addressed, and I was only asked to confirm my identity. I was provided with an NHS letter but not the medication I needed. So I ask for refund and they said, they reject my request cause GP advised me to call 111. I was supposed to charged for treatment not advise!

2023年7月4日
自発的なレビュー
5つ星のうち1の評価

Waste of money

My GP was closed over the weekend so I couldn't go and I thought this could be a good option. Disappointed. £45 for a 5min call (2min which involves checking your name/address/DOB etc) just to be told to take paracetamol to treat tonsillitis. I experience tonsillitis every year and it's excruciating pain to swallow or talk or sleep or work and has always been treated with antibiotics.

2023年7月30日
自発的なレビュー
5つ星のうち2の評価

Appointment was 45 mins late

Appointment was 45 mins late. Dr was ok but audio quality wasn’t the best. Worst thing is my electronic prescription hasn’t turned up at the agreed pharmacy so I’m going to have to go on a wild goose chase to find it.

2023年7月12日
自発的なレビュー
5つ星のうち1の評価

Waste of time

Paid £45 for the doctor to ring me and tell me to go see a doctor. Even though they agreed it’s most likely a bacterial infection called C.Diff what a waste of time and money that was.

2023年5月2日
自発的なレビュー

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