The shipping took a bit longer than stated but the customer service was amazing and respectful, pretty sure was not heir fault and they were awesome at keeping an eye out on their end.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A world of imagination and intention. These action figures are more than just toys. The possibilities of healing and wellness come to light. A true blessing for anyone needing hope. Quantum physics... もっと見る
企業が回答しました
Really impressive customer service. Had a small mixup with delivery - wrong item sent. It happens, no big deal. What doesn’t normally happen is the superb response and resolution. Wish all interaction... もっと見る
企業が回答しました
I had high hopes for Puzzloria based on the price and presentation, but I was really let down. The quality of the product is incredibly cheap—thin materials, pieces that don’t fit well, and overall it... もっと見る
企業が回答しました
企業情報
当該企業による記述
Founded in 2019, we create innovative, eco-friendly DIY products for all ages. With our motto "focus on originality, born different," our mission is to spark joy and promote sustainable, healthy lifestyles worldwide through unique creative kits.
連絡先
25th wall street, 11020, Washignton, 米国
- 8024069229
- contact+reviews@puzzloria.com
- puzzloria.com
3.8
ほぼ満足
25件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Dropshopping scam
2025年4月12日
自発的なレビュー
Puzzloria からの回答
We have conducted a comprehensive review of our customer records and order database, and we find no purchase history or account information associated with your name.
We are a fully legitimate business committed to providing quality products and exceptional customer service. We maintain transparent business practices and comply with all applicable regulations.
Should you have a genuine order concern, we encourage you to contact our customer service team directly with your order number and purchase details so we may assist you promptly.
Sincerely
Worst website ever.
Worst website ever.
Didn't ship my product at first.
Received it after a month with missing parts.
Don't buy, xx 9gaggers!!
Edit 18-06:
I did indeed not use my real name on this website, doesnt mean its not true.
2025年3月22日
自発的なレビュー
Puzzloria からの回答
We take customer satisfaction seriously and have investigated this claim thoroughly. Our comprehensive search of all customer accounts, order histories, and shipping logs shows no record of this purchase or customer.
All orders are tracked from placement to delivery with full documentation. We would be happy to resolve any authentic order issues immediately upon receiving valid order information.
Sincerely
Wow I got three wooden flowers and a…
Wow I got three wooden flowers and a bouquet for my kids, and m beyond impressed. The whole experience was amazing. The pieces were easy to put together, the instructions were clear, and they even included extra parts. Watching my kids build each piece was such a joy. Absolutely love it!!!
2025年2月20日
Puzzloria からの回答
Thank you so much for this amazing review, James! It absolutely makes our day to hear that you and your kids had such a wonderful experience with our wooden flower collection.
We're delighted that the instructions were clear and that the extra parts we include came in handy. There's nothing better than hearing about families creating beautiful memories together while building our products - that's exactly what we hope for!
Your kids have great taste, and we're sure those wooden flowers will be treasured for years to come. We'd love to see photos if you'd like to share them on our social media!
Thank you for choosing Puzzloria and for taking the time to share your experience!
Warmest regards
Smooth Replacement Process
The replacement process was seamless, and I received the item even sooner than expected. However, better communication on shipping status would be appreciated, as I had to request a tracking number instead of receiving it automatically. Overall, a great company.
2025年2月22日
Puzzloria からの回答
Thank you for this great review, Felix! We're glad the replacement process went smoothly and you received your item quickly.
Your feedback about shipping communication is valuable - we're working to improve our automatic tracking notifications so customers don't have to request them.
Thanks for being understanding and helping us improve!
Best regards
Excellent quality and very nice result
Excellent quality and very nice result, always a pleasure to make them. I would order the full bouquet
2024年3月2日
Puzzloria からの回答
Thank you so much, Courtland! We're thrilled to hear you're enjoying the quality and having such a great experience building our products.
We'd love to help you complete that full bouquet! Feel free to browse our collection or contact us if you need any recommendations to complement what you already have.
Thank you for being such a wonderful customer and for taking the time to share your positive experience!
Best regards
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