PYYPL has not solve my refund ticket ID#332071 for 5 Months now, I have provided all the necessary supporting documents but still have not resolve it. PYYPL doesn't care about their customer. they do... もっと見る
企業が回答しました
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Удобный платежный сервис, но очень медленная обработка возвратов. 9 февраля 2024 года не получилось оплатить заказ в интернет магазине, возникла ошибка на этапе оплаты и заказ не был размещен. Автор... もっと見る
企業が回答しました
The worst scam i ever encountered.Initially the electronic wallet it worked for a couple of weeks,though whenever i needed it there was always an issue.Now is completley outnof setvice and card detai... もっと見る
企業が回答しました
* It's a SCAM. This App has a downtime of over 80% and it'll be always under some kind of maintenance, and they'll still charge you an "Inactivity fee" every month for the service that you cannot us... もっと見る
企業が回答しました
企業情報
当該企業による記述
Pyypl is an international payment technology company and financial services provider using blockchain in its core systems. Pyypl is globally accepted digital alternative for a credit card, if you cannot get one. Pyypl connects any smartphone owner into the formal financial system. Pyypl works immediately, and it can be used anywhere, anytime. Pyypl is safe, affordable and easy to use. We are proud to be 100% compliant with all the regulative and security standards and to support global initiatives for financial inclusion. Pyypl has the ambition to become the biggest fintech payment services provider in the Middle-East, Africa and Central Asia region. Pyypl Group Ltd operates under Abu Dhabi Global Market.
連絡先
アラブ首長国連邦
- pyypl.com
Pyypl 6G speed service
The Pyypl team reason fast and resolve the issue ASAP, appreciate their support and hardworking.
One of the best digital wallet.
⭐⭐⭐⭐⭐
2024年6月4日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi Muhammad,
This makes us so happy, thank you so much for your kind words and reviewing our services, this matters a lot to keep us motivated.
Thanks!
Scammers,,,PLEASE AVOID AT ALL COSTS
Scammers,,,PLEASE AVOID AT ALL COSTS, AVOID LIKE A PLAGUE. THEIR CARDS ARE NOT ACCEPTED ANYWHERE AND WHEN YOU TRY TO REFUND,, THE REFUND FAILS EVERY TIME. CUSTOMER CARE IS NON EXISTANT
2024年6月2日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, there!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
Pyypl (pronounced "people") からの回答
Hi Bijin,
This makes us so happy, thank you so much for your kind words and reviewing our services, this matters a lot to keep us motivated.
Thanks!
No money and no answer for 5 months
No money and no answer for 5 months. Really bad experience, try to avoid this company.
My ticket number 248578
2024年5月28日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Valeria!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
Pyypl (pronounced "people") からの回答
Hi John,
This makes us so happy, thank you so much for your kind words and reviewing our services, this matters a lot to keep us motivated.
Thanks!
Amazing support system quick response…
Amazing support system quick response and best services from mr bilal and tasha and all pyypl team
2024年5月27日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Zaheer!
Thank you for taking the time to share your feedback! We're delighted to hear that Bilal from our team was able to promptly assist you with your concerns. We strive to provide top-notch service to all our customers, and it's rewarding to know that Bilal's efforts have left a positive impression.
With Love,
Pyypl
Delay In Payment
I Send Money from Dubai to Pakistan jazz Account 24-05-2024 they hold my money till now today is 27 -05 -2024 i chat with them they told me with 24 to 48 u will get today 48 hours completed and till now i didn't get and now also now customer care not reply
2024年5月27日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Ali!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
Very bad service
Very bad service. A product order from AliExpress on 14th December is refunding as it is canceled but pyypl has not returned me the dollar. Again in March, AliExpress refunded the dollar of another product order, but pyypl did not return the dollar. A completely fraudulent company. And when I send a message to the support and telegram about this issue, they reply once, then they don't reply again.
3233d6c7-e4b3-49d2-b3ab-cc673e505119
b90abdc6-cee5-45ab-9562-ff873aff76b7
These two transaction was refunded . December transaction was fully refunded by aliexpress and March transaction is partially refunded by aliexpress which information I've already shared in customer care chat.
2024年5月24日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Akash!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
Warning ⚠️ ⚠️ ⚠️ scammers .
Again, they blocked my account since March and no one is answering the phone or emails. A total garbage.
My balance money is stuck and my refund into the card is lost . All of this because some Indian scammers who are working for them to find a reason to take your balance and close your account.
Thirth world countries Application and the problem are registered in the UAE 🇦🇪.
To cover up there crime .
2024年4月10日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Hoceini!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
Pyypl (pronounced "people") からの回答
Hi, Milan!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
My account is Provisional !! for 2 weeks
Am an Egyptian Woman . and I don't know what's going on with my account , i always use my account in a good way and i follow all the company rules. 2 weeks ago the verfication of my account changes from (confirmed )to ( Provisional ) till now , I tried to contact customer service For solving this issue but i can't reach them ... No emails ,and nobdy cares about me . am feeling not good about that i don't Know what to do anyways , Take care guys because your account can be stopped anytime and i wanted to share my story with that App !!
2024年5月4日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Salsa!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
This is a SCAM
This is a SCAM! Airbnb sent me an $800 refund, but it never showed up on my card balance. The support for these scammers responds with boilerplate phrases and does nothing. SCAM!
P.S: Pyypl – stop lying. My email is sibmihail. Nobody answers me. You are scammers and I will continue to write about you everywhere until you return my $800.
2024年5月7日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, there!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
يسعدني جدا انه تم حل مشكلتي و قمت…
يسعدني جدا انه تم حل مشكلتي و قمت بإسترداد اموالي بنجاح بمساعدة الدعم و الشكر خالص ل ميارة
2024年5月14日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi Nassro,
This makes us so happy, thank you so much for your kind words and reviewing our services, this matters a lot to keep us motivated.
Thanks!
I have been waiting for a refund for…
I have been waiting for a refund for about a month, support does not respond only to automatic responses, and it is unclear where else to write. My ticket is 372348
2024年4月17日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Alicia!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
I strongly discourage using it…
I strongly discourage using this service if there’s any chance you’ll need a refund. The process simply doesn’t work — my two refund requests from December have yet to be processed, which is ridiculous.
2023年12月25日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Zmiter!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
Pyypl (pronounced "people") からの回答
Hi there,
This makes us so happy, thank you so much for your kind words and reviewing our services, this matters a lot to keep us motivated.
Thanks!
Company froze my account with number…
Company froze my account with number +971553902175 and froze my money for no reason and have been saying documents under review for a week and there is no way to contact them, I have been using the account for 2 months and spent over 100,000 aed with it, this is so unprofessional and now they’re unreachable!
AVOID AT ALL COSTS
2024年5月10日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, there!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
thanks pyypl
my acount is active now
after using this app two years ago they blocked my account and froze my cards including my money.
before 42 days I try more time contact them via emails they reply me that my account is under review and it will be active 2-3 days I try more and more but the same answer.
but now thanks for them my account is active and my mony is availabe to use
thanks pyypl care .
2024年5月10日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Mohamad!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
I am very happy asking help with their…
I am very happy asking help with their customer care service specially with kelvin they help you quickly
2024年5月8日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Mhaya!
Thank you for taking the time to share your feedback! We're delighted to hear that Kelvin from our team was able to promptly assist you with your concerns. We strive to provide top-notch service to all our customers, and it's rewarding to know that Kelvin's efforts have left a positive impression.
With Love,
Pyypl
Mailfunctioning, not possible to transfer or spend your money
company accepts new registrations, but dont offer any bank transfers or card spending. they keep telling that it will be resolved soon, then asking to wait a month , my money frozen. They refuse to cancel account top up as they state this company is not a bank.
silly explanations. PLEASE AVOID.
case number
6632229. updated, after week of complaints they compensate and found a way to clear my balance.
2024年5月7日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi Tadas,
We hate to see that you are not having an experience we want you to have. However do not worry as I can assure that our team is constantly working on resolving the issue for you and we have sent you an email conversation as well. Please do check your inbox and we'll be waiting for your response, okay?
With Love,
Pyypl!
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