PYYPL has not solve my refund ticket ID#332071 for 5 Months now, I have provided all the necessary supporting documents but still have not resolve it. PYYPL doesn't care about their customer. they do... もっと見る
企業が回答しました
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Удобный платежный сервис, но очень медленная обработка возвратов. 9 февраля 2024 года не получилось оплатить заказ в интернет магазине, возникла ошибка на этапе оплаты и заказ не был размещен. Автор... もっと見る
企業が回答しました
The worst scam i ever encountered.Initially the electronic wallet it worked for a couple of weeks,though whenever i needed it there was always an issue.Now is completley outnof setvice and card detai... もっと見る
企業が回答しました
* It's a SCAM. This App has a downtime of over 80% and it'll be always under some kind of maintenance, and they'll still charge you an "Inactivity fee" every month for the service that you cannot us... もっと見る
企業が回答しました
企業情報
当該企業による記述
Pyypl is an international payment technology company and financial services provider using blockchain in its core systems. Pyypl is globally accepted digital alternative for a credit card, if you cannot get one. Pyypl connects any smartphone owner into the formal financial system. Pyypl works immediately, and it can be used anywhere, anytime. Pyypl is safe, affordable and easy to use. We are proud to be 100% compliant with all the regulative and security standards and to support global initiatives for financial inclusion. Pyypl has the ambition to become the biggest fintech payment services provider in the Middle-East, Africa and Central Asia region. Pyypl Group Ltd operates under Abu Dhabi Global Market.
連絡先
アラブ首長国連邦
- pyypl.com
I created an account and entered all…
I created an account and entered all the required data. They asked for the phone number and personal ID, and I charged 50 dirhams. I was surprised. A few days later, I was checking the application, as they logged out and froze the account. I spoke with support. It was very difficult to deal with, but they responded in the end and told me to upload. Identification files, but I cannot because a page appears telling me to wait for more than three days, and it took more than a week, and now they are requesting a long list of documents, such as a driver’s license, salary certificate, certificate, passport, residence address, and proof of a bank account, and I do not work and do not have an account. My bank because I live in the United Arab Emirates and banks do not create a bank account without work, so I had to create one in your company because I cannot open an account to obtain a Visa card. I hope that you will unfreeze my account because I need it very much.
my account name is:
abdulhadi mazen maarawi
please check my account directly and don't sent to support team🙏
2024年4月3日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Abdalhady!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
É muita demora para resolver o…
É muita demora para resolver o problema, fiz uma transferência e até agora encontrá-se em trânsito.
2024年3月31日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Sergio!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
Lost 1080$
In October, I paid for an airbnb reservation in the amount of $1,080 with a card. In December, pyypl arbitrarily changed my card number. In February, I had to cancel my reservation on airbnb, they issued a refund to the card from which the payment was made. I haven't received money on my card for two months and I'm trying to negotiate with Pyypl, but the robot answers from them with the same phrase that they are urgently solving my question. That's it, $1,080 is lost ☹️
Update. I've been waiting for a refund for 3 months now, but I haven't received it yet. Nobody wants to help me in Pyypl
2024年4月2日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Elena!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
Suite à ma réclamation de remboursement…
Suite à ma réclamation de remboursement le service pyypl ma pris en charge dans les délais de 30 jours pour le remboursement du compte .
merci
2024年3月28日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Dani!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
i used my pyypl debit card to pay…
i used my pyypl debit card to pay through Paypal ,, i linked my card for a 1$ as You all know it reversed instantly and i used my card to pay and payment not proccessed successfully and paypal support told me the payment reversed to my card again + 1$ to link card both never shown in my pyypl account .. iam not recommending this company at all i made alot of complaints and the support is useles
2024年3月5日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Moustafa!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
"transfer route unavailable"
Why is it always says "transfer route unavailable"? I can't transfer money.
2024年3月27日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Ginno!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
Comfortable service, great suport
Several monthes it just worked as it should and I took it for granted. But two weeks ago there was a problem, when my money stuck between the recipent and the Pyypl service. And it could cost me $200. So today I gratefully write this review, as the people from Pyypl support have finished their job and I have my money back on my account.
2024年3月25日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi Michael,
This makes us so happy, thank you so much for your kind words and reviewing our services, this matters a lot to keep us motivated.
Thanks!
Hello my deposit is not receive I am…
Hello my deposit is not receive I am deposit my credit account number not receive after 20 day my deposit menu trading account IM deposit my trading account to my bank account
2024年3月25日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, there!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
APP INOPERATIVE AND HOLDS FUNDS ON TRANSIT
The app doesn't seem to be working I think they should stop it.
In 10 transfer trials only 2 work and my money is now held on Transit for days now.
When I wrote to customer care its the automated reply.
Just wanted to give you a quick update on your ticket. Our team is on it and working hard to get things sorted for you. We'll keep you in the loop with any updates.
Thanks for your patience as we work to resolve this for you!
Very unhelpful all I need is my cash refunded.
2024年3月16日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Barbara!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
I had sent a remit to my family
I had sent a remit to my family, it more than a week already, still waiting for the transaction, I want to get my money or complete it as soon as possible and no response from customer support
Id: 8ad2c6ab-0516-4c5c-9630-9016ef28ff89
2024年3月13日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Prakass!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
they deleted all my virtual cards ,and they didn't refund me
I have purchased more than 15 virtual cards which costs 5 usd each and one day I found that there is no virtual card in my account although all cards are not exipired and pyyple didn't refund me
2024年1月16日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Smail!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
Was using it for quite some time and it…
Was using it for quite some time and it worked. Until something happened and transaction was not credited.
Since than support just does not exist. Any message to support gets templated automatic response that "we are working on it". No chance to get human response for 2 months.
Seems money will never be returned. Do not trust them.
2024年3月15日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Hafiz!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
i have refunds from multiple merchants
i have refunds from multiple merchants, they ask me to contact pyypl for follow up, but these guys dont have any active support for its costomers. I sent several emails but no single reply from human, only bots
2024年3月7日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Abdullah!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
Little bit delayed for credit amount by…
Little bit delayed for credit amount by using manual wallet credit option. But I am happy I have sent money to my native. I am satisfied with this app
2024年3月12日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi Pradhul,
This makes us so happy, thank you so much for your kind words and reviewing our services, this matters a lot to keep us motivated.
Thanks!
Pyypl (pronounced "people") からの回答
Hi Omer,
This makes us so happy, thank you so much for your kind words and reviewing our services, this matters a lot to keep us motivated.
Thanks!
Sounds like a scam
Was using it for quite some time and it worked. Until something happened and transaction was not credited.
Since than support just does not exist. Any message to support gets templated automatic response that "we are working on it". No chance to get human response for 2 months.
Seems money will never be returned. Do not trust them.
2024年1月12日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Mikhail!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
This so far has been my favorite app…
This so far has been my favorite app for card transactions.. had an issue and it was resolved..only downside is the time it takes for it to be resolved but at least the job gets done. Thanks people
2024年3月11日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi Luffy,
This makes us so happy, thank you so much for your kind words and reviewing our services, this matters a lot to keep us motivated.
Thanks!
Dificult to restore my password
The comunication is so bad, pass One week when ask to reset my password but until today is Impossible
2024年3月5日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Adercio!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
Please 6 march I send money my country…
Please 6 march I send money my country my family not received I am waiting this my family Al's waiting Radman coming please help me
2024年3月6日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi Asif,
This makes us so happy, thank you so much for your kind words and reviewing our services, this matters a lot to keep us motivated.
Thanks!
Scam
Scam. After their "failure", I lost my card. It is impossible to create a new one. They withdraw money from the account because there are no actions. There are none- because I can't get a card. And I can't take the money out! Scammers
2024年3月9日
自発的なレビュー
Pyypl (pronounced "people") からの回答
Hi, Dima!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)
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