Il prodotto acquistato é splendido, adoro questa linea e la sua estetica pazzesca. C'è stato solo un piccolo disguido sito sul colore che ha rallentato i tempi di consegna ma il servizio clienti è mol... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Très bonne expérience avec Qreate Bikes. Une équipe sérieuse, disponible et réactive, avec un très bon suivi et de bons échanges. Merci particulièrement à Nelly pour sa disponibilité et son professi... もっと見る
企業が回答しました
Vélo reçu il y a une semaine. Pour le moment conforme à mes attentes, la qualité semble être au rendez-vous et le vélo est plutôt bien fini. A voir dans la durée. Le côté 2 places est très pratique,... もっと見る
企業が回答しました
Ich kann nur sagen sehr guter Support. Muss ich wirklich sagen, ich hatte ein kleines Problem mit der App-Registrierung. Hat sich irgendwie nicht verbunden. Dann habe ich mir gedacht, ich schreib den... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Qreatebikes, we believe every ride should be enjoyable. We design versatile e-bikes for everyday commuting, leisure and outdoor adventures, while putting customer experience at the heart of what we do. We welcome honest feedback from our riders and use it to continuously improve our products and services.
連絡先
4.8
優良
71件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
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Vélo tres efficace et très bon look
Vélo tres efficace et très bon look
service client réactif
2026年5月17日
自発的なレビュー
My bike was locked with a code
My bike was locked with a code, whick my son didn't remember.
I ask if there was a way they could help me out. And within 30min i received a mail, with a personal code en a video to make it undone. It was clear en easy.
So thank you support team.
Gr Heiko
2026年6月16日
自発的なレビュー
Le vélo est vraiment cool et le service…
Le vélo est vraiment cool et le service client a été très réactif. Je recommande sans problème 👌
2026年6月15日
自発的なレビュー
The cavet air exceeds expectations
The cavet air exceeds expectations. Great value for money and ideal for me and my child to ride together
2026年6月11日
自発的なレビュー
Qreatebikes からの回答
Thank you so much for your wonderful feedback! 😊
We're thrilled to hear that the Cavet Air has exceeded your expectations and that you feel it offers great value for money. It's especially rewarding to know that it has become a great way for you and your child to enjoy riding together.
We truly appreciate your support and hope you create many happy memories on your rides. If you ever need any assistance, please don't hesitate to reach out—we're always here to help! 🚴♂️💙👨👧
Qreatebikes からの回答
Thank you for your wonderful feedback! 😊
We're delighted to hear that your bike was delivered quickly and that you're satisfied with its quality. Your support and satisfaction mean a lot to us.
We hope you enjoy many great rides ahead, and if you ever need any assistance, please feel free to contact us anytime. Happy riding! 🚴♂️✨
Tevreden
Ik had een probleem met het verbinden van mijn fiets met de app. Na een beetje zoekwerk via WhatsApp contact opgenomen en het probleem was in no time opgelost.
2026年6月5日
自発的なレビュー
Qreatebikes からの回答
Thank you for your feedback! 😊
We're glad to hear that the issue with connecting your bike to the app was resolved quickly through our WhatsApp support. Providing fast and effective assistance is always our goal.
Thank you for your trust, and if you have any questions in the future, please feel free to contact us anytime. Enjoy your rides! 🚴♂️✨
The support is quick and responsive
The support is quick and responsive. Give you the informations that you need about delivery and help you if anything is missing in your packages and re-send the missing parts.
Great work 👏
2026年6月3日
自発的なレビュー
Qreatebikes からの回答
Thank you so much for your kind words and support! 😊
We're delighted to hear that you were satisfied with our customer service. Providing timely updates on deliveries and making sure any missing parts are quickly resent is always our priority.
Thank you for your trust, and we hope you enjoy your bike. If you ever need any assistance in the future, please don't hesitate to contact us. We're always happy to help!
Support
The defective part was replaced quickly and without any problems.
Good and fast support.
2026年6月1日
自発的なレビュー
Qreatebikes からの回答
Thank you very much for your feedback!
We’re glad to hear that the replacement was handled quickly and that you’re satisfied with our support. If you need any further assistance in the future, feel free to contact us anytime—we’re always here to help.
Qreatebikes からの回答
Thank you so much for your kind feedback!
We’re really happy to hear that you’re enjoying the bike and that our support met your expectations. Your satisfaction means a lot to us. If you ever need any assistance in the future, feel free to reach out anytime—we’re always here to help.
Un énorme big-up au Cavet Air
Un énorme big-up au Cavet Air : un super vélo qui donne le sourire à chaque sortie !
Je tiens à souligner à quel point je suis satisfaite du service après-vente A-SPATZ et de mon Cavet Air.
Face à quelques petits soucis mineurs, le SAV a été réactif, efficace et surtout très compréhensif. Entre les les garanties réellement assurées par le distributeur européen et le réseau de réparateurs, on est très loin des clichés habituels du SAV chinois.
Franchement, un grand bravo à A-SPATZ pour le sérieux du suivi client.
2026年5月27日
自発的なレビュー
Qreatebikes からの回答
Thank you very much for your amazing feedback!
We’re truly happy to hear that you enjoy your Cavet Air and that it brings you joy on every ride. It’s also great to know that you’re satisfied with our after-sales service and support.
Your kind words mean a lot to our team, and we will continue doing our best to provide reliable service and a great riding experience. If you ever need anything in the future, we’re always here to help.
Vélo génial
Vélo génial en mode assistance au max, on arrive à tenir entre 30 et 50 kilomètres d’autonomie
2026年4月10日
自発的なレビュー
Qreatebikes からの回答
Thank you for your feedback!
We’re glad to hear you’re enjoying the bike, and that you’re achieving a range of 30–50 km in maximum assist mode. That’s great to know!
If you ever have any questions or need assistance in the future, feel free to reach out—we’re always here to help.
Qreatebikes からの回答
Thank you very much for your kind feedback!
We’re glad we could help you accurately. If you ever need any further assistance, feel free to reach out anytime—we’re always here to support you.
Really good bikes
Really good bikes, with a really good after sale service that covers even more of what they should
2026年5月15日
自発的なレビュー
Qreatebikes からの回答
Thank you very much for your wonderful feedback!
We’re truly glad to hear that you are satisfied with both the bike and our after-sales service. Your support and recognition mean a lot to our team, and we will continue doing our best to go the extra mile for our customers.
If you ever need any assistance in the future, we’re always here to help.
Très bon suivis
Très bon suivis, personnes à l’écoute,j’ai hâte de recevoir le matériel.
2026年5月20日
自発的なレビュー
Qreatebikes からの回答
Thank you very much for your kind feedback!
We’re glad to hear that you are satisfied with our support and communication. We truly appreciate your patience, and we hope you will be happy with the parts once they arrive.
If you need any further assistance, feel free to reach out anytime—we’re always here to help.
Great Bike I recommend !!
The bike is really nice to ride and after almost 500 km on it, i decided to buy a front rack and second battery for additional enjoyment for the comming Summer !!
The customer service is helpfull and responsive as well !
2026年5月19日
自発的なレビュー
Qreatebikes からの回答
Thank you very much for your great feedback!
We’re delighted to hear that you’re enjoying your bike and have already covered nearly 500 km—that’s amazing! It’s also great to know you’re planning to upgrade with a front rack and a second battery for even more riding enjoyment this summer.
We truly appreciate your kind words about our customer service as well. If you ever need any assistance with your upgrades or anything else, we’re always here to help.
Vélo superbe je l’adore
Vélo superbe je l’adore. Les accessoires sont de bonnes qualités. Le support après vente est réactif et a l’écoute ( en anglais ). Si le vélo vous plaît n’hésitez pas pour le prix À Spadz à bien travailler
2026年5月19日
自発的なレビュー
Qreatebikes からの回答
Thank you very much for your wonderful feedback!
We’re really happy to hear that you love your bike and are satisfied with the quality of the accessories. It’s also great to know that you found our after-sales support responsive and attentive.
We truly appreciate your recommendation and kind words. If you ever need any assistance in the future, we’re always here to help.
Qreatebikes からの回答
Thank you very much for your great feedback!
We’re delighted to hear that you are happy with the fast delivery, easy assembly, and your new bike. Your recommendation means a lot to us!
If you ever need any assistance in the future, we’re always here to help.
Vélo très sympa
Le vélo est arrivé abîmé au niveau de la peinture de la poignée. Le service commercial a su faire le nécessaire.
Le vélo est très agréable à l'usage.
2026年5月16日
自発的なレビュー
Qreatebikes からの回答
Thank you very much for your feedback!
We’re sorry to hear about the minor paint issue on the handle, but we’re glad our team was able to resolve it for you. It’s great to know that you are now enjoying the bike and find it very pleasant to use.
We truly appreciate your understanding and support. If you ever need anything in the future, we’re always here to help.
I reveived my accessorie order very…
I reveived my accessorie order very quickly. The front racks are study and have a nice design.
2026年5月11日
自発的なレビュー
Qreatebikes からの回答
Thank you very much for your kind feedback!
We’re glad to hear that your accessories arrived quickly and that you’re happy with the quality and design of the front racks.
We truly appreciate your support, and if you ever need any assistance in the future, we’re always here to help.
Good experience !
Good experience so far. Customer service has been responsive, helpful, and accommodating when I had a question about product availability. They quickly offered a solution and kept me informed.
2026年4月28日
自発的なレビュー
Qreatebikes からの回答
Thank you very much for your kind feedback!
We’re glad to hear that you’ve had a good experience and that our customer service was responsive and helpful. It’s great to know we were able to provide a suitable solution and keep you informed throughout.
We truly appreciate your support, and if you ever need any further assistance, we’re always here to help.
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