Ordered a work stool for my husband for father's day. Called customer service to make sure it was going to make it in time. Got Steve a sales guy who answered on his day off! He made sure I was in con... もっと見る
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After receiving some instruction and coaching on how to "repair" the malfunctioning tool by reinserting the spring which had come apart from the opposing handles, it WORKS perfectly well !! Initially... もっと見る
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Ordered a cover for my computer test bench, my cats are walking balls of static so I want to keep any open components safe. Good option for the tarp here and they even saved me money by reaching out... もっと見る
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Purchased a rather expensive soldering station from them -- mis-read the description and ended up with the wrong item. For QSource, this was not a problem. They very promptly gave me an RMA and a re... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Solution Provider for Industrial Assembly & Production
連絡先
227 Knickerbocker Avenue, 11716, Bohemia, 米国
- 1-800-966-6020
- qweb@qsource.com
- qsource.com
4.7
優良
254件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I placed two orders of the same product…
I placed two orders of the same product at the same time. One with you and one with Walmart. The one from Walmart arrived 3 days after purchase regular ground shipping. Your order,I paid overnight shipping, arrived 2 weeks later. You shipped overnight, but you needed two weeks for shipping. Very disappointed. Never again. Waste of money
2022年10月20日
Q Source, Inc. からの回答
Hi Michael,
We are sorry you were disappointed with your Q Source experience. ~ Best QWeb
First time using your services and…
First time using your services and everything has been exceptional. Product is out for delivery and scheduled to be here tomorrow.
2022年10月16日
Q Source, Inc. からの回答
Hi Marty,
Thanks so much for your review. We love it when our customers share their Q Source experience. Please come back and work with us again soon. ~ Best QWeb 😊
Where is my,order
Where is my,order? #572006 placed on 10/06/22. Please respond immediately, or I will reverse charges on credit card.
2022年10月15日
Q Source, Inc. からの回答
Hi Lenn,
We are sorry you were disappointed with your Q Source experience. Your order has shipped and should be arriving Wednesday. You will receive the tracking information in an email from us shortly. Our office are located in NY which is why it took a little longer to process. ~ Best QWeb
I ordered these and they have been…
I ordered these and they have been really good for the purpose we ordered them for. Shipping was there right at the time projected.
2022年9月14日
Q Source, Inc. からの回答
Hi Robin,
Thanks so much for your review. We love it when our customers share their Q Source experience. Please come back and work with us again soon. ~ Best QWeb 😊
Great Prices & Service Always!
Q Source has been my main source for Solder Braid for years. Best prices and great service is the reason!
2022年10月12日
Q Source, Inc. からの回答
Hi Monte Allums LLC,
Thanks so much for your review. We love it when our long time customers share their Q Source experience. Please come back and work with us again soon. ~ Best QWeb 😊
Representative was able to look up a…
Representative was able to look up a previous order and able to help generate a new order. Pricing although up from previously orders, was competitive.
2022年9月20日
Q Source, Inc. からの回答
Hi Hlg,
Thank you for taking the time and reviewing your Q Source purchase. We love it when our customers are happy with their buying experience. 😊 We hope you come back soon.
Q Source, Inc. からの回答
Hi Rose,
Thank you so much for taking the time to review your experience with Q Source. We are sincerely sorry that your experience was a negative one. We are always striving to improve customer satisfaction with every interaction. Your order was placed on 9-1 and shipped on 9-6 UPS Ground. According UPS It should arrive tomorrow. We hope you enjoy your product when it arrives and perhaps you'll give us another chance to provide you with better service next time. ~ Best Q Web
Excellent communication and accomodating service!
Excellent communication from Karen, very accommodating. Helped me to get a part for a 30+ year old lamp without having to pay so much for shipping since I wasn't in a hurry. All was done via email and over the phone and it was a super smooth process. I would highly recommend Q Source!
2022年9月7日
Q Source, Inc. からの回答
Hi Joseph,
Thanks so much for your glowing review. Karen was very happy to hear your kind words. We love it when our customers share their Q Source experience. Please come back and work with us again soon. ~ Best QWeb 😊
I've ordered from them twice now
I've ordered from them twice now. Their customer service is very good, but they seem a little overly eager to cancel orders if there's any discrepancy in the information. We got it all ironed out, but the order ended up taking *very* long to arrive (covid is mostly to blame for that, I'm sure).
2022年8月21日
Q Source, Inc. からの回答
Hi Maurice,
Thanks so much for your review. We love it when our customers share their Q Source experience, and hope you will give us a chance to get a fifth star. Please come back and work with us again soon.
It's the Q!
It's the Q what can I say. I came across the Q Source site by accident but what a great find. I saved over 25% on my first order over my old supplier on an item that wasn't in stock. Q Source had plenty of stock and became my go-to for this item and it opened the door for future purchases.
2022年8月19日
Q Source, Inc. からの回答
Hi Bob,
Thanks so much for your glowing review. We love it when our customers share their Q Source experience, and hope you enjoy the Xuron 170-II - Micro-Shears. Please come back and work with us again soon. ~ Best QWeb 😊
Very easy ordering and fast shipment!!
2022年7月16日
Q Source, Inc. からの回答
Hi Beverly,
Thank you for taking the time and reviewing your Q Source purchase. We love it when our customers are happy with their buying experience. 😊 We hope you come back soon.
I have made three purchases from Q…
I have made three purchases from Q Source; and have found the company to be quick and professional; the company has quality products that we would recommend to all buyers.
2022年6月8日
Q Source, Inc. からの回答
Thank you for taking the time and reviewing your Q Source experience and your kind words. We love to hearing about our customer’s experiences. We do our utmost to provide the best customer experience possible. We hope you stop back soon.😊
Affordable prices and exceptional…
Affordable prices and exceptional service. Would recommend this place to anyone.
2022年5月25日
Q Source, Inc. からの回答
Thank you for taking the time and reviewing your Q Source experience. We love to hearing about our customer’s experiences. We try to provide the best customer experience possible. We hope you stop back soon.😊
ESD Gloves
Website is user friendly, very easy to place online orders. ESD gloves were in stock and available to ship.
2022年5月23日
Q Source, Inc. からの回答
Hi Devore Aviation,
Thank you for taking the time and reviewing your Q Source purchase and your kind words. We love it when our customers are happy with their service. 😊 We hope you stop back soon.
Q Source, Inc. からの回答
Hi Matt,
Thank you for taking the time and reviewing your Q Source purchase and your kind words. We love it when our customers are happy with their service. 😊 We hope you stop back soon.
It was very easy to reorder the product…
It was very easy to reorder the product we needed. I wait time was not long and someone was always keeping me informed as I waited.
2022年4月14日
Q Source, Inc. からの回答
Hi Barbara,
Thank you for taking the time and reviewing your Q Source purchase and your kind words. We love it when our customers are happy with their service. 😊 We hope you stop back soon.
Q Source had what I was looking for…
Q Source had what I was looking for at a good price. Purchase was easy, shipping was fast, and the product arrived quickly to do what I needed.
2022年4月5日
Q Source, Inc. からの回答
Hi Robin,
Thank you for taking the time and reviewing your Q Source purchase and your kind words. We love it when our customers are happy with their service. 😊 We hope you stop back soon.
My co workers and i love these gloves..
My co workers and i love these gloves..
We have to push metal ground clips into hard plastic product..these gloves work with tape on our fingers ..or wout..i will purchase more as needed..thank you Q source..tv
2022年3月2日
Q Source, Inc. からの回答
Hi Tea Green,
Thank you for taking the time and reviewing your Q Source purchase. We love it when our customers are happy with their purchase. 😊 We hope you stop back soon.
Q Source, Inc. からの回答
Hi Matthew,
Thank you for taking the time and reviewing your Q Source experience. We love to hearing about our customer’s positive experiences. We try to be as quick, while providing the best service possible for our customers. We hope you stop back soon.😊
Main office: Virginia Beach, Satellite office in NC
My company has a main office in Virginia and a satellite assembly office in NC. When I ordered the JBC soldering tips online, they let me enter both a ship-to address and a billing address, and these could be different. But after I placed my order, I received an email indication that the billing and ship-to addresses had to be the same. This was a major inconvenience in that I had to have the items shipped to the billing address, then I had to have them shipped again to NC - I had to pay for shipping twice! I can understand the reasons due to fraud, but then do not ask for different shipping and billing addresses when ordering.
Second, I had to chase down the status of my order, there was no indication if it had been shipped or not, after 2 weeks I still had no feedback until I asked for it. Most companies alert the customer if there will be a delay in order processing, not just say nothing at all (certainly had no problem letting me know about the ship-to address, but didnt give an order status).
2022年1月19日
Q Source, Inc. からの回答
Bruce,
Thank you so much for taking the time to review your experience with Q Source. We are sincerely sorry that your experience was a negative one. We strive to improve customer satisfaction with every interaction, and that was not accomplished here. Your order was should have been handled better and we are sorry. As with most things you never get a second chance to make a first impression, but hopefully you'll give us a chance to forge a better relationship. Be well
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