Ordered a work stool for my husband for father's day. Called customer service to make sure it was going to make it in time. Got Steve a sales guy who answered on his day off! He made sure I was in con... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
After receiving some instruction and coaching on how to "repair" the malfunctioning tool by reinserting the spring which had come apart from the opposing handles, it WORKS perfectly well !! Initially... もっと見る
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Ordered a cover for my computer test bench, my cats are walking balls of static so I want to keep any open components safe. Good option for the tarp here and they even saved me money by reaching out... もっと見る
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Purchased a rather expensive soldering station from them -- mis-read the description and ended up with the wrong item. For QSource, this was not a problem. They very promptly gave me an RMA and a re... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Solution Provider for Industrial Assembly & Production
連絡先
227 Knickerbocker Avenue, 11716, Bohemia, 米国
- 1-800-966-6020
- qweb@qsource.com
- qsource.com
4.7
優良
254件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Q Source, Inc. からの回答
Thank you for taking the time to share your experience. We're pleased that we were able to help address your pressing need and provide a solution when it mattered most. Your feedback means a great deal to our team, and we truly appreciate the opportunity to earn your business. We look forward to supporting you again in the future.
Best Q Web
Delivery of my order was 2 weeks…
Delivery of my order was 2 weeks earlier than expected.
Order experience and customer service was excellent.
2026年6月22日
Q Source, Inc. からの回答
Hi Eric,
Thank you for your kind feedback. We truly appreciate you taking the time to share your experience. We're delighted to hear that your order arrived ahead of schedule and that both the ordering process and customer service met your expectations.
Delivering reliable service and exceeding timelines whenever possible is something we take great pride in, so your comments mean a lot to our team.
Thank you again for choosing Q Source. We look forward to supporting you on future orders.
Best, QWeb
Audra helped me with the order
Audra helped me with the order, and getting my finances back on track. She handled my order with the upmost respect. REFRESHING!
Thanks again.
Luke
2026年6月22日
Q Source, Inc. からの回答
Hi Luke,
Thank you for taking the time to share your experience. We truly appreciate it. We're thrilled to hear that Audra was able to assist you effectively and provide the level of respect and support you needed. Feedback like yours reinforces the pride we take in delivering responsive, customer-first service.
I’ll be sure to pass your kind words along to Audra and she’ll be glad to know she made such a positive impact.
Thank you again for choosing Q Source. We look forward to supporting you with future orders.
Best,
QWeb
Great customer experience
Ordered a work stool for my husband for father's day. Called customer service to make sure it was going to make it in time. Got Steve a sales guy who answered on his day off! He made sure I was in contact with the right team member, Audra, to track my shipment and they both made sure it was here in time for fathers day. Great teamwork!
2026年6月15日
自発的なレビュー
Q Source, Inc. からの回答
Hi Carrie,
We were all thrilled to be able to make this happen for you! Steve, Audra, and the entire Q Source team were so happy to hear that you appreciated all their efforts.
Thank you again for taking the time to share your experience. We truly appreciate your support and look forward to continuing to work with you in the future!
Best QWeb
price and speed
2026年5月26日
Q Source, Inc. からの回答
We appreciate you taking the time to share your experience with us. We're glad to hear that both our pricing and speed met your expectations.
At Q Source, providing efficient service and competitive value is a top priority, and your feedback reinforces our commitment to maintaining those standards. Thank you again for choosing Q Source, we truly appreciate your business!
Best Q Web
As promised!
2026年5月21日
Q Source, Inc. からの回答
Hi Jeroen,
Thank you for taking the time to share your feedback! We’re glad to hear everything was delivered just as promised and you enjoyed your customer journey.
We truly appreciate your support and look forward to working with you again soon. If there’s ever anything else we can assist with, don’t hesitate to reach out.
Best regards,
Q Web
Great customer service
Customer service reviewed our request quickly and investigated the suppliers customized quotations
2026年5月12日
Q Source, Inc. からの回答
Hi Sean,
Thank you for your kind feedback! We’re glad our team could respond quickly and support your request by working closely with our suppliers on customized quotations for your Velostat Conductive Film. Delivering responsive service and tailored solutions is something we take pride in, and we truly appreciate your business.
Best,
QWeb
Great Customer Service!
2026年3月17日
Q Source, Inc. からの回答
Hi Steve,
Thank you for the great review! Providing responsive and reliable customer service is always our goal, and we’re glad we could meet your expectations. We appreciate you taking the time to share your review
Q Source, Inc. からの回答
Hi Pete,
Thank you for the 5‑star review! We’re glad you were happy with your experience overall. Regarding shipping costs, we understand they can sometimes feel higher than expected depending on carrier rates and destination. To help mitigate this, we allow customers to ship using their own carrier and shipping account, which can significantly reduce costs if you have preferred rates. Our team is always happy to assist with this option on future orders. We look forward to working with you again soon.
Best,
Q Web
CUSTOMER SERVICE IS PHENOMENAL!
CUSTOMER SERVICE IS PHENOMENAL!
The customer service experience received by the team at Q Source was phenomenal!! I placed an order for a non-stocking item that we needed pretty quickly. After I placed my order, I phoned and spoke with a very helpful gentleman who advised that I should have the item in hand within 3 business days. Two days later, I received an email from another Q Source team member who provided tracking and an ETA. I work in customer service as well, so this was quite refreshing to experience! HIGHLY RECOMMEND.
2025年12月15日
Q Source, Inc. からの回答
Hi Nicole,
Thank you so much for taking the time to leave us such a glowing 5-star review! We're absolutely thrilled to hear that you had a phenomenal experience with our customer service team at Q Source. We understand how important it is to receive prompt and helpful service, especially when you're in need of a non-stocking item quickly. It's wonderful to know that our team was able to assist you efficiently and provide you with timely updates. Your kind words and recommendation mean a lot to us, and we are grateful for your support.
Please do not hesitate to reach out if you need any further assistance in the future. We are always here to help! Happy Holidays!
Kind Regards,
QWeb
Q Source, Inc. からの回答
Thank you, Mr. Hawley, for your feedback!
We’re delighted to hear your order was shipped in good condition and arrived on time. Please enjoy your Ear Defenders for your PureFlo® Helmet.
At Q Source Inc., we pride ourselves on reliable service and quality products. If you have any further questions or need assistance with future orders, please don’t hesitate to reach out. We appreciate your business!
Easy ordering online and prompt delivery
2025年9月23日
Q Source, Inc. からの回答
Hi Walter,
We're thrilled to hear that you found our online ordering process easy and our delivery prompt. We work hard to make every experience seamless, and feedback like yours lets us know we're on the right track.
We thank you for selecting Q Source and your continued loyalty as a returning customer. We
look forward to serving you again soon!
Best,
Q Web
No tracking number for my order
No tracking number for my order. Still waiting on its arrival. No idea where it is.
2025年9月15日
Q Source, Inc. からの回答
Hi Patrick,
Thank you for your feedback, and we’re truly sorry to hear that your experience with Q Source didn’t meet expectations.
Your order has been shipped and is on its way. You can track it using the following code: 1Z1636650345684528. A tracking confirmation email was sent on Monday, September 15, 2025, but we understand that sometimes emails—especially in Gmail—can end up in folders like Promotions or Spam. Just to be sure, we’ve re-sent the email for your convenience.
We genuinely appreciate your patience and hope this helps resolve the issue. If there’s anything else we can do to make things right, please don’t hesitate to reach out. We’d love the opportunity to earn back your trust.
Warm regards,
The Q Web Team
Great Customer Service
Our project was time sensitive. Customer service tracked the incoming shipment and arranged to have it shipped same day to our business ensuring we would have it on time.
2025年8月20日
Q Source, Inc. からの回答
Hi Vickie,
Thank you so much for your kind words! We're thrilled to hear that our team was able to meet your time-sensitive needs and ensure your shipment arrived on schedule. Providing reliable and responsive service is something we take great pride in, and it's wonderful to know it made a difference for your project.
If there's anything else we can assist you with, please don't hesitate to reach out. We truly value your partnership!
Thanks
QWeb
Q Source, Inc. からの回答
Hi Brenda,
Thank you so much for your kind words! We're thrilled you found us and the products you needed. Providing amazing customer service is what we strive for every day, and it's wonderful to hear that it made a difference for you. If there's anything else we can help with, don't hesitate to reach out!
Best
Q Web
Q Source, Inc. からの回答
HI Edwin,
Thank you for your kind words! We're glad you appreciated our fast service. We strive to provide the best service we can to our customers and are always looking for continued feedback so we can improve our process. We look forward to serving you again soon!
Best,
QWeb
Q Source, Inc. からの回答
Hi Tom,
Thank you for your kind words! We're thrilled to hear that your ordering experience was smooth, and the delivery was quick. We look forward to working with you again soon!
Best,
Q Web
Q Source, Inc. からの回答
Hi James,
Thank you for your review and your positive feedback! We're thrilled to hear that you were able to track your package early. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you need any further assistance, please don't hesitate to reach out. Have a great day! 😊📦
Best, Q Web
Fantastic
Calling in and speaking with them was very simple. No stupid automated phones right to a person. Great customer service
2025年5月14日
Q Source, Inc. からの回答
Hi Danny,
Thank you for taking the time to review Q Source. We are thrilled that you had a positive experience with our customer service representative. We appreciate the simplicity of calling in and speaking directly with us. This allows us to enhance your shopping experience and provide exactly what you need to meet the specifications for your project.
Best,
Q Web
I had to send a reminder for my order…
I had to send a reminder for my order to get shipped
2025年4月30日
Q Source, Inc. からの回答
HI Don,
Thank you for your feedback. We understand how important timely deliveries are to you, and we sincerely apologize for any inconvenience you may have experienced. Please be assured that we are continuously working to improve our processes to ensure a better experience for all our customers.
Best regards,
Q Web
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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