My plant boutique recently started selling branded merchandise and the 6-inch Ceramic plant pots from Qstomize are gorgeous. The custom glaze looks very high-end and I was amazed that not a single pot... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had an issue with our order — the sleeve size came in incorrect — but the team did step up and offer a solution to make it right. We appreciate their willingness to work through it with us, and eve... もっと見る
企業が回答しました
I still haven't received the item I purchased. Based on other reviews I trust the item will be fine, its just the shipping times are insanely long. it has been running on 3 weeks now waiting for it wi... もっと見る
企業が回答しました
I have used the services of the store more than 5 times over the past year. In general, I am satisfied with everything, although, as elsewhere, there are nuances. The order is processed very quickly a... もっと見る
企業情報
当該企業による記述
Qstomize is a custom-products supplier for businesses, agencies, and event teams who need quality merch without the back-and-forth of traditional promo companies. We print, embroider, and source custom apparel, drinkware, bags, hats, and event swag, covering everything from a 50-piece company hoodie run to a 5,000-unit branded mailer drop. Every order goes through a mockup before it hits production. Our in-house designer cleans up your logo, places it on the actual product, and emails you a proof. Nothing prints until you approve it. What we hear most from customers is that the surprises happen on the good side. We confirm artwork the same day we receive it, give you a single human contact instead of a ticketing carousel, and ship from US fulfillment partners with realistic dates we actually hit. We work with startups doing their first conference giveaway, marketing teams refreshing employee onboarding kits, retail brands packaging influencer mailers, and HR teams putting together holiday gifts. Minimum orders start at 25–100 units depending on the product, and pricing tiers down at higher volumes. All pricing is published on the site, so you don't have to email asking "what's your price for X?". If you have a tight deadline, weird specs, or a product you saw somewhere else and want quoted, message us. We respond.
Free Shipping Every Order
All-inclusive pricing
Prices include design and shipping. No hidden costs or fees.
連絡先
Coastal Highway 19266, 19971, Rehoboth Beach, 米国
- 16506403836
- info@qstomize.com
- qstomize.com
4.1
ほぼ満足
128件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I love it will do more orders soon❤️
2021年5月22日
自発的なレビュー
It is really nice product and I would…
It is really nice product and I would for sure buy again from them
2021年5月20日
自発的なレビュー
Qstomize has excellent customer…
Qstomize has excellent customer service. They have nice items at affordable prices. I ordered AirPod cases. Two looked great, but one had the font too big on the name that was on top and it wasn’t centered. I emailed regarding this issue and was assisted right away in sending out a new corrected case. It arrived and my spouse loved it.
2021年5月17日
自発的なレビュー
Amazing customer service
I was less than pleasant with them because of what I was going through personally but they were 100% professional the entire time! They made sure my order was here, on time, and looks amazing. I will definitely be using them again!
2021年5月15日
自発的なレビュー
WARNING
WARNING! SCAM
I ordered a phone case with printed text on it, but when the case arrived, before I even had the time to use it, the printed text started falling off. Despite multiple emails to the "24/7/365 customer support" I have not got a single answer back. Furthermore, even though the website says that the store is located in the U.S. I had to pay an additional import tax from China along with the already steep shipping price.
BAD QUALITY, NO CUSTOMER SUPPORT, ADDITIONAL SHIPPING COSTS.
DO NOT BUY
EDIT:
The reply has nothing to do with my issue and is false. I never got a response and the following was the email I sent:
"Hello, I received my product recently and opened the package today but there is an issue with the quality of the product. Even though I so far have not used the phone case at all, the text on it is already falling off. Most of the letters now have black spots on them, still after not even having used the case. This is unacceptable and I demand a refund. "
2021年5月5日
自発的なレビュー
Qstomize.com からの回答
Hi Axel, you requested a full 100% refund and also to keep the product that did not have a defect. We asked you to send a picture and you refused.
You are welcome to return the item for a 100% refund, per our refund policy listed several times throughout the store
Unfortunately we do not allow customers to keep items and then demand to keep the items as well.
You may return the item within 30 days for a full refund per our policy.
Edit: We are not sure why you are complaining about the shipping price when the shipping price is displayed before you purchase. If the shipping price was too high, why did you go ahead and pay?
We are also not liable to pay a customers customs or taxes paid when sending to European countries as we write in FAQ and shipping policy. We are not sure of any online stores that pay taxes for their customers.
Again, you are more than welcome to return the item for 100% refund within 30 days of purchase. No other custom products store has such a generous return policy. If you decide to keep the item then we cannot refund you.
Really good result!
Really good result! I ordered a customized blanket and I am very happy with what I got.
2021年4月10日
自発的なレビュー
Another win!
I just received my second tapestry order from Qstomize.com and for a second time, I'm just super pleased! High-quality material, great print, and exactly what I was looking for. I will be back!
2021年4月10日
自発的なレビュー
Fixed my issue right away
I accidentally ordered the wrong size case (I have a 12 pro and ordered for a 12 mini), and the people at qstomize were so nice and awesome about sending me the correct size case with no hassles. Can’t wait for it to get here
2021年4月9日
自発的なレビュー
AirPod pro case
They have some of the nicest cases for your AirPod pros you can find. Well worth the money!
2021年4月3日
自発的なレビュー
Would not recommend
Would not recommend. I ordered the package back in Feb before the 6th. Tracking shows it is being sent back to them for an unknown reason, never made it into Australia. Tried to email them over 5 times for a resend or refund. No contact back
2021年3月19日
自発的なレビュー
Qstomize.com からの回答
hi Taylah so sorry to hear you are disappointed
We checked all our tickets and do not see a ticket from someone from your name
We checked all our orders from Australia and we don't see an order from someone with your name
Please contact info@qstomize.com for assistance
We answer all emails within 1 day. Perhaps you got the wrong email or sent your request to wrong email.
Because we do not know who you are I do not know how I can help you further
Love the website & how you can see the…
Love the website & how you can see the product before it gets shipped amazing 😻
2021年2月13日
自発的なレビュー
Very impressed!
My first order was their yoga mat. I used one of my art images and I couldn’t be happier! The image was crisp and clear and the colors vibrant. The mat is of good quality and came with a strap to keep it rolled. Will definitely be ordering again! This one I’m selling in my gallery!!!
2021年2月13日
自発的なレビュー
Completely satisfied with my purchase
Completely satisfied with my purchase, seems very good quality and was delivered in a very timely manner. Highly recommend!
2021年1月28日
自発的なレビュー
I will have to say I was scared this…
I will have to say I was scared this was a scam.. but when my product came in I couldn’t be more than happy it was a fief for my husband he was very surprise and very happy as well.. I can tell you the money was all worth it...
2021年1月24日
自発的なレビュー
I love the AirPod case I ordered
I love the AirPod case I ordered. There are so many fonts and colors to choose from. I think it is super cute. It’s a gift for my sister so she hasn’t seen it yet but I’m sure she’ll love it!!
2021年1月10日
自発的なレビュー
Very satisfied
I bought a custom AirPods case and I am very pleased with it! It is well made and the custom job looks great! Customer service was very polite and helpful and happily accommodated my order. I highly recommend!
2021年1月8日
自発的なレビュー
Their genuine leather airpod case that…
Their genuine leather airpod case that I paid good money for was hardly subpar. It is a cheap peace of plastic from China. The custom printing was off-centered. Not impressed
2021年1月5日
自発的なレビュー
Qstomize.com からの回答
Hi Caleb we are really sorry to hear you are disappointed. We see you purchased the faux leather option when we have 2 other leather cases you may have also liked. We wish you would have contacted our support before leaving a review so we could have sent you a refund or replacement. Please contact support@qstomize.com for fast assistance. We always make sure our customers are happy with their purchase.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。