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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Good evening,it was so nice that James contacted me personali.There was a change in the order and he made a perfect solution.I am sooooo happy with my new curtains,i love m. Thank you James,you do ve... もっず芋る

5぀星のうち5の評䟡

Because of a manufacturing issue the curtain rings I received were not the correct size. But that was not a problem for James who went above and beyond to find us the correct rings. He spent a weekend... もっず芋る

5぀星のうち5の評䟡

Item was not what I wanted, tried to email the sales team asking for a refund and was ignored me. Update: Comment below is apprwciated but is wrong, order was placed mid April and request... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

It was a nice surprise to come across a company that still displays a phone number on their website and actually answers the phone! I had a few queries so it was important that I could speak to someon... もっず芋る

䌁業情報

  1. りィンドり トリヌトメント店
  2. ・
  3. むンテリア デザむン店
  4. カヌテン ショップ
  5. カヌテン補造販売業
  6. カヌテン販売店
  7. 寝具店

圓該䌁業による蚘述

Quality Poles offers a wide range of high quality Metal and Wooden Curtain Poles, Bedding, Curtains, Venetian Blinds, Curtain Tracks, Roller Blinds, Pole Accessories and more. We specialise in home furnishing products from manufacturers such as Hallis Hudson, Jones Interiors, Catherine Lansfield, Integra, Swish, Speedy Products, Cameron Fuller, Universal and more. We also ship worldwide, so no matter where you are, you can order the same great products at Quality Poles."


連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

289件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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4.6

すべおのレビュヌ

(289)

過去12か月のレビュヌ数: 21ä»¶

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5぀星のうち1の評䟡

Still not received the parcel

2023幎3月20日
Quality Poles ロゎ

Quality Poles からの回答

Hi

We have received no contact from yourself about this issue so far.
We can be contacted by telephone or email at any time to deal with any problems.
I have taken a look at the tracking information and it shows that they tried to deliver your parcel on 4 separate dates, with delivery cards also being left, but there was nobody to accept the parcel on each date.
This parcel has now been put on a "return to sender" as they needed a recipient to accept the parcel.
You can contact us at any time on sorting out the delivery and we will be happy to help.

Thank you
Regards

Quality Poles

5぀星のうち1の評䟡

The blind cutter when I set it to cut


The blind cutter when I set it to cut the right length moved whilst in use ruined the blind ! Does not lock properly
Very disappointed

2023幎2月14日
Quality Poles ロゎ

Quality Poles からの回答

Hi

Thank you for your review.
I apologise for the issue that you have experienced with the slat cutter.
This is the first time that we have heard of issues with this slat cutter which have been supplied for around 10 years, so your slat cutter may have been from a bad batch.
The cutter should only be used to cut one slat at a time, so if multiple slats are being cut at once then this could cause cutting issues.
I have passed on the information to the supplier to see if they can help to identify what has happened and to resolve the issue for you..
If you can send photos of the cutter to us, then we can get a replacement cutter sent out for you.

Thank you
Regards

Quality Poles

5぀星のうち5の評䟡

A real plesure to deal with

A real pleasure to deal with this company. They sorted out my order quickly and efficiently over the phone when I managed to type my email address incorrectly and was unable to see the confirmation order. The rail was great and delivered without fuss the next day. Will definately use them again

2023幎1月25日
5぀星のうち1の評䟡

pillow case was ripped

pillow case was ripped, sent them a photo and message and got no reply

2023幎1月10日
Quality Poles ロゎ

Quality Poles からの回答

Hi

I apologise for the pillowcase being damaged.
We do not seem to have received the email that you sent.
Is it possible for you to send the email to us again?
In the meantime i will arrange for a replacement to be sent for you as soon as possible.

Thank you
Regards

Quality Poles

5぀星のうち5の評䟡

Great service

There were problems with this order, one of my own making and the other a manufacturer’s fault, but both sorted out in good time. I have been very happy with the service from this company, James in particular has gone the extra mile to make things right.

2023幎1月27日
5぀星のうち5の評䟡

Love it!

I absolutely love this product - I'd been looking for something acceptable for some time. The colour is perfect for my curtains and it's decorative without being too much so. Very pleased with the price too. Thank you so much.

2023幎1月6日

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