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5぀星のうち1の評䟡

Claimed to work for Direct Line, then Quoteline Direct, then Life Quote Direct. Calling about a life insurance policy they claim I have with Direct Line. This guy Daniel Williams (with an Indian... もっず芋る

5぀星のうち2の評䟡

After entering all the details requested noting fixed terms critical illness cover I was astonished to be called by a lady asking what type of life cover I wanted! Needless to say I won't be taking an... もっず芋る

5぀星のうち1の評䟡

Filled out the details which took a while then pressed for a instant quote to be e mailed shortly afterwards to say ring an adviser to get a quote False marketing saying instant quote which it isn'... もっず芋る

5぀星のうち1の評䟡

I received an e-mail from your company asking me to phone a number to receive a quote for life assurance. I spoke to someone who seemed to be writing my details on the back of an envelope. I pres... もっず芋る

1.2

ひどい

TrustScore 5段階評䟡の1

76件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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5぀星のうち1の評䟡

SCAMMERS

Claimed to work for Direct Line, then Quoteline Direct, then Life Quote Direct. Calling about a life insurance policy they claim I have with Direct Line. This guy Daniel Williams (with an Indian accent) even told me I was paying £20 per month, and the policy was worth "somewhere between £30k and £40k". On questioning, he changed this to "definitely £40k".

This is all well and good, except I have never had a life policy with Direct Line and I'm certainly not paying them £20 per month.

They are definitely a bunch of con merchants!

2026幎1月22日
自発的なレビュヌ
5぀星のうち1の評䟡

I just wanted a quote..

I just wanted a quote... I get you need to speak to people but i would like a ball part figure and what is included in the plan... before i waste probably 10 mins of my 30 min lunch break to something I may not be interested in... I would recommend forwarding quotes first...

2018幎9月1日
自発的なレビュヌ
5぀星のうち5の評䟡

Helpful & fast with great patience and understanding!

Had a questionable experience with a mortgage broker offering insurance as an add-on. I knew that I needed to do some research on my own and used quote life cover as a recommendation from a friend. They called me in the morning after submitting all my information and talked me through all the offerings including additional products I brought up. Felt very at ease and felt my best interests were put first, i.e not over insuring

In regards to the previous reviews, have they considered there might have been a typo in their number? Also there is a number on the site to direct call. Don't feel the reviews reflect the service, so I wanted to point that out.

T

2017幎7月18日
自発的なレビュヌ
5぀星のうち5の評䟡

Fully recommend

Great communication, help and guidance.

All my questions were answered, as I know little on how life cover, critical illness and terminal insurance policies work.

I was given good independent advise, so I could confidently make my choice on what was right for me.

2014幎10月22日
自発的なレビュヌ
5぀星のうち4の評䟡

Confident to use them

I found them very knowledgable and honest. Our advisor went through different options explaining which would do what for us. He was courteous and kind at all times and I would happily recommend them.

2014幎1月6日
自発的なレビュヌ
5぀星のうち1の評䟡

Slow computer service, dreadful customer service, cancelled cover

I looked around on line in order to obtain the best quality mortgage life insurance. I decided to use this company, what a mistake.

The initial call with the broker took over 40 minutes, the computer was very slow and the male on the phone had to repeat question time after time. It was taking that long he agreed to call the next day to finalise details with my husband and finish the call.

To give him credit, he called the next day. Despite the 40 minutes i spent on the phone the previous day though, i still had to give all my details again as his system had failed the day before and not saved all my answers. Not very nice when you are sharing such personal details with a stranger for the second time! He took my husbands details and the cover was agreed.

Within 5 minutes we then had a call from the company direct, with a few follow up questions, or so she said. She actually asked exactly the same questions the male had done twice before, as her computer did not have our answers! The delightful woman then put me on hold for 11 minutes whilst she found the correct down menu tab to put my very recent miscarriage in. Nice hey! Just what you want when you are still grieving.

She eventually agreed to call back once she had found the 'appropriate box.

A second call from her a few minutes later was no better, she informed me that she still couldnt find the correct box and asked me what to categorise it as! How about death.. of our unborn children.. I was upset and passed her to my husband. She then asked very personal questions of him, with no tact, empathy or diplomacy what so ever. The call was at an inappropriate time but she did not care - she clearly had a job to do and clearly wanted our money.

Having upset both my husband and i, i cancelled the application. Can you imagine what the company would be like of you actually needed them when god forbid a partner had died.

I understand that personal questions need to be asked, it is the nature of the business but having now organised insurance elsewhere i know it can be done in a better manner. A rude, impatient stranger on the end of a phone, with a poor computer system that does not record data, asking repeated personal questions about matters that are close to the heart and usually only discussed in a private environment with a medical profession is not the way to treat customers.

I would never recommend this company. I now know, from experience that there are better out there.

2013幎12月14日
自発的なレビュヌ

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