Car insurance is a bloody racket tbh but this year the cheapest option that wasn't a hideous policy was the RAC and the cover is pretty good for the money when you compare it to other less well know... ãã£ãšèŠã
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Pretty easy to buy online for reasonable price. Bit disappointed that I couldn't have documents sent, no printer access so our son printed docs for us...all 150 pages!!!! Otherwise all okay.
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My policy price went up! As an existing customer, +15yrs NCB, and no appreciation of loyalty. It's constantly in the news about haggling to work a better quote, but nothing. It ended up bei... ãã£ãšèŠã
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It was so quick and easy to set up my insurance with RAC. Each step was clear and I knew exactly what I was paying and what was included in each package. There were no hidden/extra costs when it came... ãã£ãšèŠã
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The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew â all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. Weâve been named âMoneyfacts Car Insurance Provider of the Yearâ five years in a row, so you know youâre in safe hands. Get your quote online today â direct from the RAC.
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- rac.co.uk/insurance
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the price was cheaper than last year
2026幎8æ1æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Appalling customer service andâŠ
Appalling customer service and overcharged by over £74
I am extremely concerned and frustrated with my experience with RAC Car Insurance. Over the last 14 days, I have been trying to resolve an issue where I was overcharged by more than £74, which was taken directly from my account.
Trying to get support has been practically impossible. The online chat service is completely useless as it only connects to an automated bot, and I cannot find a direct phone number to speak to a real person to request my money back. On top of that, I have sent two separate emails to RAC and have received zero response.
Taking extra funds without providing a clear, accessible way for customers to resolve billing errors or request a refund is completely unacceptable. I need this rectified and my money returned immediately.
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2026幎8æ1æ¥
RAC Car Insurance ããã®åç
Hi Andrew,
Thank you for taking the time to share your feedback. Weâre very sorry to hear about the experience youâve had and understand how frustrating it must be to have been waiting for your concerns to be resolved.
We take concerns regarding payments and customer service very seriously, and weâd like the opportunity to look into this for you. We will be in touch directly to discuss your concerns and work towards resolving the matter as quickly as possible.
Thank you for your patience while we look into this.
Many thanks,
Kirsty
RAC Car Insurance ããã®åç
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
value for money
2026幎8æ1æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
What ever you do keep away from this RIP OFF company
What ever you do don't take online insurance with this rip off company when you come to change vehicle the price goes up massively so you look round and find a really good price with a company but still have a couple of months left you go to cancel but charge you £45 for the pleasure but you can't speak to a real person this company is a complete RIP OFFand and i will never ever buy another policy or anything from them again
2026幎8æ9æ¥
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RAC Car Insurance ããã®åç
Hi Sam,
Thank you for taking the time to share your feedback. Weâre sorry to hear that youâve been unhappy with your experience and appreciate you bringing your concerns to our attention.
Weâd really like the opportunity to look into this further and understand what happened regarding the change of vehicle, cancellation charges and the concerns youâve raised. Please could you email your policy details to socialresponders@bglgroup.co.uk so that our team can review this for you and discuss the matter further?
Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Many thanks,
Kirsty
RAC Car Insurance ããã®åç
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Very good back up service clearâŠ
Very good back up service clear instructions very good prices easy to navigate. Look forward to another year fingers crossed well done
2026幎8æ6æ¥
RAC Car Insurance ããã®åç
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Confusing email messages.âŠ
I was confused by the email messages I received after taking out the policy regarding previous claims. I had provided all the information about these claims but the email suggested I had not. Subsequently through the on line chat service it would seem that the fire claim had been duplicated at some stage on the CUE. This was rather concerning and although the new policy is active I was informed by the on line representative that it may affect any future claims I may make.
2026幎8æ5æ¥
RAC Car Insurance ããã®åç
Hi Frederick,
Weâre sorry for any confusion and concern caused by the messages you received regarding your previous claims. We understand how worrying it must have been to be told this could potentially affect a future claim.
A member of our team will be in touch with you to discuss this further and help provide some clarity. Thank you for bringing this to our attention and for your patience while we look into it.
Many thanks,
Kirsty
Very easy and clear instruction to renew
2026幎8æ7æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
to let people know has above
it was strait forward and explained well to me and i requested to have all the policy sent to me on paper due to me being 76 wich you did and was happy with the quote thank you
2026幎8æ1æ¥
RAC Car Insurance ããã®åç
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
seems like a good deal.
2026幎7æ31æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Car Insurance
Best quote I received, which included all my needs. Almost £200 cheaper than my previous insurer Hastings.
2026幎8æ6æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Excellent prices as my existing policyâŠ
Excellent prices as my existing policy had increased my cover by over £100 to over £400. I found the RAC covered the exact same policy for just over £300 saving me a significant amount.
2026幎8æ6æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Easy to use website and competitiveâŠ
Easy to use website and competitive pricing. I particularly liked the way you can easily add extras to the basic quote. Both my own vehicle and my wifeâs car are now insured with the RAC. Highly recommended 5 star experience.
2026幎8æ1æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Renewed automatically
Renewed automatically - i didnt have to do anything - for busy people this is a must,
2026幎8æ6æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
RAC Car Insurance ããã®åç
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Absolutely poor insurance service
Absolutely poor insurance service, wish i'd never moved to them
I had an accident hitting an animal on a motorway at night. The car was undriveable.
I contacted them thinking they will get things sorted. They passed me to a completely different company, who the called for a different break down company to come and transport my car to a garage, and to top it all, they won't be taking me home. They will drop me at the nearest train or Bus station
From reporting time to pickup , it has taken 4 hours and still waiting
I can assure you that this isn't how insurance companies should operate.
What an awful service
Buyer beware
2026幎8æ8æ¥
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RAC Car Insurance ããã®åç
Updated on 11/08/26
Hi David,
I have searched your details and have not been able to find a policy of car insurance. Is this review in relation to breakdown cover? If not please supply a policy number so that we can correctly look into this for you.
Hi David,
Weâre sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating and concerning this situation must have been, particularly following an accident.
Please could you email your policy details over to socialresponders@bglgroup.co.uk so we can ensure your comments are passed to the correct department for review?
Weâre keen to make sure your concerns are fully understood and looked into. Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Many thanks,
Kirsty
Great company
Great company. Price very competitive and really pleased. Easy to apply and all dealt with quickly. Yes I hope I have a long relationship with this company.
2026幎6æ17æ¥
RAC Car Insurance ããã®åç
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Easy to renew car insurance and at aâŠ
Easy to renew car insurance and at a reasonable price.
2026幎8æ2æ¥
RAC Car Insurance ããã®åç
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Car insurance
Received good advance notification of renewal quote which allowed time to review and decide either to continue with the RAC quotation. Obviously renewing ment using the RAC service once again as in previous years. The quotation provided proved to very competitive which is always good.
2026幎8æ5æ¥
RAC Car Insurance ããã®åç
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
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