Racketworld レビュー 139

Think twice before buying Racquetworld.

Stay away from this company.

They sell products online but then make returns extremely difficult, even when the item is in perfect conditions but opened .How am I supposed to check a product of this nature I buy online if I can’t even take it out of the bag without risking problems with a return?
They rejected the return, and on top of that applied restocking fees and deductions that made the refund almost worthless.

They do not seem to respect customer rights, and their terms and conditions are overly strict for an online retailer. They completely fail to take into consideration the expectations that come with selling online.
In truth, they don’t even bother to respond properly when customers raise concerns, often replying with arguments that only work against the customer’s position rather than trying to resolve the issue fairly.
I would definitely recommend buying from another company instead.
On top of that, the treatment I received over the phone from Joe was very poor and unkind.

Don’t bother replying, thanks

Josh made the experience 5* for me. His knowledge is top tier. I will be going back for my next racket when the time comes.

Terrific service, delivered to me as we live near each other. Fantastic!

Very good products and efficient service

Excellent delivery service. Quality of product great

good price, excellent service

Got the racquet on time.

Went to the shop in Dudley although most of their sales are on line. Good range of products on display for all racquet sports. Staff very friendly, knowledgeable and happy to give advice. Competitive prices. Recommend

Really good experience. Thanks so much

Quick delivery - unreal racket.

The product was delivered quickly. It is good quality and I look forward to using it

Item arrived promptly and in good order
I did not receive an email confirming order

I needed a new racketball racket but struggled to find what I wanted in physical stores.
Racketworld had a good selection, the pricing was competitive and I received the product promptly and in perfect condition.

Excellent service. Trainers as described.

Great website , price was lower than anywhere and I got some discount too! , fast delivery and love the racket , will be using again , recommended !

Great stuff!!! Good prices, quick delivery, and well packed!!!

Ordered a tennis racket, badminton racket and 2 covers for our tennis rackets. Products were in great condition. Order arrived quick. Ordered on Thursday evening and arrived Monday. Will be returning when needed.

Ordered two rackets, both arrived damaged. Had to pay for return postage out of pocket which their website says will be refunded but they have stopped responding to emails

Well packaged and very swift delivery of my lovely racket set.

Everything smooth