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Minimum withdrawl read £20 before I signed up, then turned out to be £50 when I tried to cash out. Had £30 sitting there and couldn't move any of it.

i only noticed Live table stake £28 because the live table failed on train Wi-Fi right at the stake step. Bonus screen stayed greyed out after 4 minutes

Withdrew £35 and the status went to review and just sat there over a week. No email, no update, nothing. I had to message in to get anything at all.

Monday night, Recently played list — favourites vanished after a small £17 test and the lobby lost my filter. Support reply stayed stuck after another refresh.

Refreshed it twice, Email thread #98990: support after a £55 account test pasted rules for a promo I did not use. Casino page sent me to the cashier after another refresh

minimum withdrawal was £20 at signup, £50 when I tried.

Withdrew £110 on a wet Tuesday, the request just vanished from history

I wanted to hear the dealer without keeping all the interface sounds at the same level. I would have moved on quickly if table audio had been clearer, but dealer volume and game effects shared one control. A second attempt produced the same kind of confusion.

After a small £89 test, Book of Dead counted only 5% towards wagering. It stayed that way after refresh, which made no sense.

the deposit was instant, of course it was. The £15 withdrawal, though, has been on review over a week and nobody can tell me what they're reviewing.

Checked later, Deposit limit screen: weekly limit showed £50 after 7 minutes but confirm still opened for £28. Mobile page changed again on ticket #92483

I thought the first verification would be enough. On the second £15 withdrawal, they asked for my ID and address all over again, as if it were a new account.

how long does a passport check take on a £25 payout?

Signup was instant, the £17 withdrawal's dragged on over a week

£17 Still pending since Wednesday afternoon, seriously?

The minimum cashout was £20 before registration. After depositing, the withdrawal page required £50, and there was no note explaining the change.

after a small £38 test, KYC requirements appeared only at cashout. I checked again later and the page still showed the same thing.

I set a £50 weekly limit, then the cashier accepted another £20 the next morning. That defeats the whole point.

After a small £60 test, two agents gave different answers about request 90812... No warning, no clear status, just another page to refresh.

Won £62 on Fishin' Frenzy, tried to cash out, and the button was locked because there was still £30 of wagering left on a bonus I had no memory of opting into.