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Faster Payments option vanished at cashout

Limit change Sat 8:37; date filter showed no payouts with Visa while cashier showed pending. Message centre contradicted the email with £115 involved.:/

during lunch I opened payout kyc screen; live chat did not identify the failed file after a £48 test. KYC status sent me back to chat on ticket #70964.

Payout £300. Split into three.
No warning.

small cashouts clear in a day, anything over £150 is stuck a week.

Table minimums on the live floor start at £5, which the game info page still lists as £1, and the gap has been there since at least the 14th.

After login, Live chat queue 37 showed it clearly: chat closed with Revolut while I typed the payout details. Profile page contradicted the email with £70 involved.

Live table stake £63 showed the first problem: slots listed in the promo vanished after a £94 test after deposit. KYC status hid the cashout reason at Thu 8:32.

checked twice, Autoplay on Big Bass Bonanza: stake went from £1 to £5 with Neteller after refresh. Profile page clashed with the chat answer before I closed the tab.

After login, Cashier Wed 14:57 showed it clearly: minimum cashout changed at Thu 7:53 from £20 to £50. Cashier screen stayed stuck while profile status said processing.

put a £70 cashout in while waiting for the bus on monday morning, checked it again from the same stop on friday morning, and the status had not moved an inch

For me, the weak point was tablet layout. There was plenty of screen space, yet the interface behaved like an enlarged phone app. On top of that, the tablet version looked stretched rather than redesigned. A second attempt produced the same kind of confusion.

The £10 cashback lands on a Tuesday, never the two Tuesdays I actually qualified.

logging out did not return to a clear sign-in screen. Because The app briefly showed account content before finally returning to login, I ended up double-checking something that should have been obvious. That was my first impression of the feature.

£48 Skrill withdrawal; cashout sat on pending at Sun 20:16, then the cashier triggered another KYC request. Profile page hid the document name before I closed the tab.

After KYC for £175: the withdrawal jumped back into the casino balance on old iPhone SE without a failed reason. Bonus screen sent me back to chat on ticket #45984.??

The annoying part was my £50 weekly limit didn't stop the next deposit. I asked customer support and got a vague wait message.

Cashed £110 to Revolut, still 'under review' several hours later.

I spotted it after Transaction page because KYC upload timed out on cheap Android and no file was saved. Email update sent me back to chat with £260 involved.

My £52 withdrawal stayed pending for all weekend for two days