Excellent financial platform. Everything works well, monies can be put on deposit quickly and very importantly can be withdrawn very easily and quickly and the best interest rates offered.
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
I had to speak to Raisin today via phone. I had an issue which was resolved promptly and patiently by Val. It was followed up straight away by a clarification e mail. I was impressed by the lengt... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
Gareth was friendly and patient. I am an older customer who finds technology difficult. He guided me through everything very well. Best of all, your company shows you value your customers by answeri... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
An account had matured & I needed to reinvest the money. The new interest rates were better than the old account & better than those I could find elsewhere, so it was a no brainer to keep the funds... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
åœè©²äŒæ¥ã«ããèšè¿°
Raisin.co.uk is the UK marketplace for Raisin, which serves over 220,000 savings customers across Europe. Today, Raisin UK has one aim; to help UK customers save time and make money through our savings marketplace. We provide UK savers with an easy way to apply for and manage savings products from a variety of partner banks which are guaranteed by the Financial Services Compensation Scheme (FSCS) for our UK banks or the European country equivalent for our European banks, through the European Deposit Guarantee Scheme (DGS).
é£çµ¡å
Raisin UK, Cobden House, 12-16 Mosley Street, M23AQ, Manchester, è±åœ
- 01613882399
- help@raisin.com
- raisin.co.uk
4.3
åªè¯
3857件ã®ã¬ãã¥ãŒ
顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸã
ãã®äŒæ¥ã¯ãããžãã£ãããã¬ãã£ãããåããã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸãã
Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
Straightforward reinvestment
Good telephone advice and guidance, with a pretty seamless reinvestment onto an alternative product..
2026幎4æ8æ¥
Raisin UK ããã®åç
Dear Mike,
Thank you for taking the time to leave a 5-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
Zero customer support and communicationâŠ
They provide a simple and easy to use platform but fail miserably when you need to speak with them. Have used their messaging service within the app and no reply received. Be warned they are extremely slow to return funds on a cancelled product (done during 14 day cool off).
2026幎4æ10æ¥
Raisin UK ããã®åç
Dear Ross,
Thank you for taking the time to leave a review. We are sorry to hear you have been unhappy with the response time and communication.
Please note that not all savings products on the Raisin UK platform offer a 14-day cooling-off period. Whether a product can be cancelled or ended early is set out in the Product Information Sheet and the product terms provided at the time of application. Some fixed-term deposits do not allow early termination outside exceptional circumstances.
In this case, the product you selected does not include a cooling-off period. This means a cancellation request cannot be processed. The funds therefore remain invested in the fixed-term product in line with its terms.
We note that you contacted us yesterday, and we can confirm that we have now replied with further details via the secure message system in your Raisin UK Account. We always aim to respond as quickly as possible, and while most queries are answered promptly, response times can occasionally be longer during periods of higher demand.
Kind regards,
The Raisin UK Customer Services Team
Raisin UK is NOT PROTECTED by the Financial Conduct Authority (FCA)
Raisin UK is a trading name of Raisin Platforms Limited which is authorised and regulated by the Financial Conduct Authority (FRNs 813894 and 978619)
A Firm Reference Number (FRN) is a unique six or seven-digit identifier assigned by the Financial Conduct Authority (FCA) to authorized financial services firms in the UK. It serves as an official identifier on the "Financial Services Register" to prove a firm is authorised to conduct regulated business.
THE two FRNs numbers from the Raisin UK website have QUESTION MARKS. (FRNs 813894 and 978619)
FRNs 813894 NOTHING COMES UP
FRNs 978619 IS NOT PROTECTED.
go to the fscs.org.uk website and check to see if your money is protected.
Trustpilot reviews prevents anyone from entering a full URL/link for the fscs website
ONLY ClearBank Limited (FRN:754568) IS PROTECTED. But this Firm Reference Number FRN:754568 is NOT on the Raisin UK website. ONLY (FRNs 813894 and 978619) are.
All this raises BIG RED FLAGS. A company like Raisin UK should not have these issues/ flags when they need to earn customer trust!!!
2026幎4æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Raisin UK ããã®åç
Dear Mebs,
Thank you for taking the time to leave us a review. We understand why this might have looked like a red flag, and we actually applaud you for being so vigilant about your financial security.
We would like to clear up the confusion and reassure you that your money is fully protected. Here is a breakdown of why our Firm Reference Numbers (FRNs) operate differently than a standard bankâs:
We are a savings marketplace, not a bank. Raisin UK is an intermediary platform that connects you to various partner banks. Because we are not a bank ourselves, we do not hold your deposits directly.
What our specific FRNs mean: The two FRNs on our website (813894 and 978619) are our Financial Conduct Authority (FCA) registration numbers. They officially authorise us to operate as a platform for investment and payment services.
Where your money actually sits (and is protected): This is where ClearBank comes in. When you fund your Raisin UK account, your money sits in a Transaction Account provided by our partner, ClearBank Limited (FRN: 754568). ClearBank is a fully licensed UK bank, which is exactly why they appear on the FSCS register. Your money is 100% FSCS-protected while it sits in that ClearBank account.
Protection with Partner Banks: When you choose to move your money from your ClearBank Transaction Account into a specific savings product on our marketplace, it then becomes protected under the FSCS license (or European equivalent) of that specific partner bank. We partner strictly with fully regulated banks that offer deposit protection, ensuring your funds are safe at every step of the journey.
We hope this gives you peace of mind! If you have any more questions or would like us to walk you through how your money is safeguarded, please don't hesitate to reach out to our customer service team at help@raisin.com.
Kind regards,
The Raisin UK Customer Services Team
My problem was solved by Gareth todayâŠ
My problem was solved by Gareth today ,what a helpful,caring young man ,a credit to your company ,
2026幎4æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Raisin UK ããã®åç
Dear Grace,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Gareth was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Once I got used to the proceedures
Once I got used to the proceedures, I enjoyed the stay...will probably return (some funds) at some point ...currently chasing those fractions of a % - that be elsewhere ATM. Customer service has always been spot on for me, that`s reassuring.
2026幎4æ3æ¥
Raisin UK ããã®åç
Dear Chris,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
I can recommend Raisin uk
I can really recommend Raisin uk, very easy app to use and like being able to have my savings all in one place they pay out interest quickly & great interest rates.
2026幎4æ1æ¥
Raisin UK ããã®åç
Dear Nerys,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
First class customer servicecustomer serviceâŠ
Received first class customer service enquiry, answered thank you.
2026幎4æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Raisin UK ããã®åç
Dear John,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Darren was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Friendly and efficient service
Customer service answered very quickly and Darren took a lot of time to help me with my queries. Thank you.
2026幎3æ30æ¥
èªçºçãªã¬ãã¥ãŒ
Raisin UK ããã®åç
Dear Valerie,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Darren was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Raisin UK ããã®åç
Dear Vivien,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
So good talking to someone rather thanâŠ
So good talking to someone rather than a computer. Ashley was so very helpful and I am really pleased with all my experiences with raisin.
2026幎3æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Raisin UK ããã®åç
Dear Paul,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents XXX was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Had a problem with re-setting myâŠ
Had a problem with re-setting my password - rang customer service and could not have asked for a more helpful member of the team - Ashley was amazing and soon got it all sorted - thank you.
2026幎3æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Raisin UK ããã®åç
Dear Gill,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Ashley was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
I have invested through Raisin for ease of managing my money
I have invested through Raisin for a good many years and always found them to be 'on the money' in all aspects - no complaints from me.
2026幎3æ20æ¥
Raisin UK ããã®åç
Dear Julie,
We value your feedback and appreciate your taking the time to let us know how great your experience has been so far.
We are committed to providing a seamless experience to our customers.
Feel free to contact us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Raisin UK ããã®åç
Dear Shirley,
Thank you so much for your fantastic review.
Your feedback is heartily appreciated! We always strive to ensure that our customers have a smooth experience along with the best rates.
Feel free to reach out to us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Dale in particular was incrediblyâŠ
Dale in particular was incredibly helpful, kept a check on my case and ensured effective follow up and took it upon himself to do direct individual calls from to ensure resolution. Really helpful and brilliant customer service
2026幎3æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Raisin UK ããã®åç
Dear Reshma,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Dale was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
A helpful phone call, better than AI
The gentleman I spoke with was very helpful. Pointed me in the right direction .
2026幎3æ16æ¥
Raisin UK ããã®åç
Dear,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Douglas was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
I like Raisin because not only does itâŠ
I like Raisin because not only does it offer good interest for its savings but it also offers 6 month terms for some accounts which Iâve never come across as something your average bank does, so yeh I reckon Raisin is a good place to invest/make a bit of money.
2026幎3æ12æ¥
Raisin UK ããã®åç
Dear Richard,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Straightforward and competitive
App is easy to navigate. Straightforward to open accounts and transfer funds. Competitive rates.
2026幎3æ12æ¥
Raisin UK ããã®åç
Dear Ian,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as weâre happy to help.
Kind regards,
Raisin UK Customer Services Team
Easy to open account on line andâŠ
Easy to open account on line and particularly good to be able to speak to someone on the telephone.
2026幎3æ2æ¥
Raisin UK ããã®åç
Dear Valerie,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
Raisin UK ããã®åç
Dear Andrew,
Thank you for your great review.
We appreciate it when customers share their experiences with us and weâre pleased to hear that you have enjoyed your experience with Raisin UK.
If you need assistance with anything, please don't hesitate to contact us at 0161 388 2399, via email at help@raisin.com or explore our FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Raisin UK ããã®åç
Dear Robin,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
äŒæ¥ã¯ãèªåæåŸ
ãä»ããŠã¬ãã¥ãŒãäŸé Œããããšãã§ããŸãããã®æ¹æ³ã§åŸãããã¬ãã¥ãŒã¯ãæ¬ç©ã®çµéšã«åºã¥ãããã®ã§ããã確èªæžã¿ã®ã©ãã«ãä»äžãããŸãã
ä»ã®çš®é¡ã®ã¬ãã¥ãŒã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã