レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Tot nu toe nooit geen enkele problemen gehad met rakoo. Echter wacht ik nu al 13 dagen op een uitbetaling. Alles is geverifieerd dus daar ligt het niet aan. Ik mail elke dag naar support maar krijg... もっと見る

5つ星のうち1の評価

they are scammers, request document from deposits one year ago, trying explain i delete some account what i operate in that time mean 2024.02 its year ago!! dont give any results. take from customers... もっと見る

企業が回答しました

5つ星のうち5の評価

Veel casinos sturen veel spam alleen dit casino doet ook echt wat het beloofd . Na een aantal stortingen kon ik VIP worden . In de meeste casinos merk je totaal geen verschil om VIP te zijn of niet. A... もっと見る

企業が回答しました

5つ星のうち5の評価

I want to note only positive sides of this casino! The best thing that can be is the ability to play from your computer or mobile device, the interface and design is thought out to the smallest detai... もっと見る

企業が回答しました

企業情報

  1. オンライン カジノまたは胴元

当該企業による記述

Have a warm welcome to Rakoo Casino! It is the right place for you if a diverse gambling experience and high-quality service are what you need. We have gathered a team of professionals that strive to make your time in Rakoo Casino as joyful and comfortable as possible. We keep on developing to excellence and implementing excellent new features. So sit back and forget your worries for a while — enjoy all the benefits while we take care of the rest! We bet you’ll appreciate the numerous advantages of our club.


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重要なお知らせ

3.4

まあまあ

TrustScore 5段階評価の3.5

359件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 42%に回答しています

通常1カ月以上経ってから回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.4

すべてのレビュー

(359)

過去12か月のレビュー数: 42件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Good customer service

Good customer service, nice slots. Overall 10/10 online casino.

2024年5月14日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear Jack,

Your feedback truly brightened our day! We're thrilled to hear that you've had such a positive experience with us. Providing top-notch customer service and a stellar selection of slots is what we strive for, so knowing that we've hit the mark means the world to us.

Receiving a 10/10 rating from you is the ultimate validation of our efforts. It motivates us to continue delivering excellence and exceeding your expectations in every aspect of your gaming journey.

Thank you for choosing us and for taking the time to share your thoughts. If there's anything more we can do to enhance your experience, please don't hesitate to reach out.

Here's to many more thrilling moments and jackpot wins together!

Best regards,
Rakoo Casino Team

5つ星のうち5の評価

Really good

2024年5月9日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear Darko Matic,

We wanted to take a moment to express our gratitude for your brief yet impactful feedback. It's always fantastic to hear from satisfied players like yourself.

Your comment speaks volumes, and it motivates us to continue striving for excellence in everything we do. We're dedicated to providing an outstanding gaming experience that exceeds your expectations.

If there's anything specific that you particularly enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share. Your input is invaluable to us as we continuously work to enhance our services.

Once again, thank you for choosing us and for taking the time to share your positive experience. We look forward to welcoming you back for more exciting adventures in the world of online gaming!

Best regards,
Rakoo Casino Team

5つ星のうち5の評価

Good casino

Good casino

2024年5月9日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear Amber Landa,

Thank you for your brief yet impactful feedback. We're thrilled to hear that you've had a positive experience with our online casino.

Your simple affirmation speaks volumes to us, reinforcing our commitment to providing a top-notch gaming platform. We're dedicated to ensuring that your time with us is enjoyable, seamless, and rewarding.

If there's anything specific you particularly enjoyed about your experience or if you have any suggestions for how we can further enhance your time here, please don't hesitate to let us know. Your input is invaluable as we strive to continually improve.

Looking forward to exceeding your expectations in the future!

Best regards,
Rakoo Casino Team

5つ星のうち5の評価

Super site

Super site
Good services

2024年5月7日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear Rik,

Thank you for your kind words and positive feedback!

We are thrilled to hear that you consider our site to be super and that you have experienced good services with us. Providing an exceptional gaming experience and top-notch services to our players are our utmost priorities, and we are delighted that we were able to meet your expectations.

Your satisfaction is incredibly important to us, and we're committed to maintaining the high standards that you've come to expect from us.

If there's anything specific that you particularly enjoyed about your experience with us or if there's anything else we can do to enhance your experience further, please feel free to let us know. Your feedback helps us continually improve and provide the best possible service to our players.

Thank you once again for choosing us as your casino destination. We look forward to welcoming you back for more fantastic experiences!

Best regards,
Rakoo Casino Team

5つ星のうち5の評価

Léo perfect

Léo is good thanks to you

2024年5月5日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear Yann Bourgade,

Wow! Thank you for your glowing review and for recognizing Léo as a stellar agent at our casino! We couldn't agree more – Léo is indeed a valuable member of our team, and we're thrilled to hear that he's made a positive impression on you.

Léo's dedication to providing exceptional service to our players is truly commendable. He consistently goes above and beyond to ensure that every interaction is met with professionalism, efficiency, and a friendly demeanor.

Your feedback means the world to us, and we'll be sure to pass on your kind words to Léo. Knowing that our team members are making a difference in our players' experiences is incredibly rewarding for all of us.

We're committed to delivering top-notch service and creating memorable experiences for our players. Whether it's assisting with inquiries, resolving issues, or providing personalized support.

Thank you once again for choosing us as your preferred casino, and please don't hesitate to reach out if there's anything else we can assist you with.

Best regards,
Rakoo Casino Team

5つ星のうち5の評価

The best casino thanks to Gabriel

The best casino thanks to Gabriel

2024年5月4日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear Edgars r,

Thank you so much for your wonderful feedback! We're over the moon to hear that your experience at our casino has been nothing short of exceptional, all thanks to our incredible support manager, Gabriel.

Gabriel is truly a gem in our team, and we're immensely proud to have him representing us. He embodies our commitment to providing top-notch customer service and goes above and beyond to ensure that every player's needs are met promptly and efficiently.

Your recognition of Gabriel's efforts means the world to us. We'll be sure to pass on your kind words to him and the rest of our team. Knowing that our dedicated staff members are making a positive impact on our players' experiences is incredibly rewarding for all of us.

Thank you once again for choosing us as your preferred casino, and please don't hesitate to reach out if there's anything else we can assist you with. We're here to make your gaming experience as smooth and enjoyable as possible.

Here's to many more great moments with Gabriel and the rest of our team at our casino!

Best regards,
Rakoo Casino Team

5つ星のうち1の評価

Wat een oplichters zeg

Wat een oplichters zeg. Je merkt echt pas wanneer een site betrouwbaar is als je een uitbetaling doe en direct goed gekeurd worden Rakoo casino is een gevalletje van heel makkelijk geld storten maar heel moeilijk uitbetalen. Ik heb van 40 euro 11000 euro gemaakt maar wanneer ik wou uitbetalen werden ze elke keer geweigerd. Dit deden ze met verschillende excuses. Dag limiet overschreden, storing of weekend. Ik gok al een tijdje dus ik weet dat ze dit doen zodat het geld terug in je account komt en hopen dat je door blijft gokken. Zelfs de helpdesk operators zeggen niet hetzelfde . Lol. Maar ja dus beter niet gokken. Liever doneren naar een goed doel.

Update 07/05:24

Oh hier reageren jullie wel op spelers die jullie hebben opgelicht. Jullie moeten schamen. Live chat negeert mij nog steeds dus allemaal leugens in je reactie. Ik raad aan aan alle spelers om niet hier te storten. Weggegooid geld vooral als je grote bedragen wint dan begint de ellende.

2024年4月26日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear Peter lens,

Thank you for taking the time to share your experience with us, albeit a disappointing one. We value your feedback tremendously as it helps us identify areas for improvement and strive for better service.

Firstly, we sincerely apologize for any inconvenience or frustration you've encountered regarding your withdrawal experience. We understand how crucial it is for our players to feel confident and secure when transacting with us, and we regret that we fell short of your expectations in this regard.

Upon reviewing your account, we noticed that you've already canceled your withdrawal requests. However, if there are any outstanding issues or if you have further questions, please don't hesitate to reach out to our dedicated support team. They are available to assist you and address any concerns you may have promptly.

Your trust and satisfaction are of the utmost importance to us, and we are committed to restoring your confidence in our platform. We strive to ensure a fair and transparent gaming environment for all our players, and we apologize for any inconvenience caused by the challenges you've faced.

Thank you again for bringing this matter to our attention. We appreciate your patience and understanding as we work to address your concerns and improve our services.

Best regards,
Rakoo Casino Team

5つ星のうち1の評価

0 star fake casino don't play on this…

0 star fake casino don't play on this casino you won and resive nothing back

2024年4月29日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear Andreea Alexandra,

Thank you for sharing your feedback with us regarding your recent visit to our casino. Ensuring your satisfaction is our top priority, and we are fully dedicated to resolving any issues you may have encountered.

We sincerely apologize for any inconvenience or frustration you may have experienced during your time with us.

To assist us in thoroughly investigating this matter and finding a solution, we kindly ask you to provide us with more details about your account and the specific situation you encountered. This will allow us to conduct a comprehensive review and take appropriate steps to address any concerns.

Alternatively, if you would prefer to discuss this matter further with our customer support team, please feel free to reach out to us via live chat or email. Our team is available around the clock to assist you promptly and efficiently.

Once again, we apologize for any inconvenience caused and appreciate your bringing this matter to our attention. Your feedback is invaluable in our ongoing efforts to provide you with the exceptional gaming experience you deserve.

Best regards,
Rakoo Casino Team

5つ星のうち5の評価

Hier kun je veilig spelen

Een van de weinige online casino's die wel netjes zaken doen. Geen gedoe met account verifiëren, slecht
5 minuten op basis van reguliere documenten en eerste uitbetaling binnen 12 uur uitbetaald via Mifinity. Verbeterpunten zijn er ook. De RTP op PlaynGo is niet benoemd (waarschijnlijk laag) en ook geen Nolimit City slots.

2024年4月25日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear Sven,

Thank you for sharing your positive experience with us! We're thrilled to hear that you feel safe playing with us and appreciate our commitment to conducting business with integrity.

Ensuring a hassle-free verification process and swift payouts are top priorities for us, so we're pleased to hear that you found the account verification process straightforward and that your first withdrawal was processed promptly.

Your feedback is invaluable to us, and we take your suggestions for improvement seriously. We're always looking for ways to enhance our services and provide an even better experience for our players.

Thank you once again for choosing us as your preferred online casino. We look forward to serving you for many more enjoyable gaming sessions to come!

Best regards,
Rakoo Casino Team

5つ星のうち5の評価

Rakoo is the best!

Rakoo is the best i love you guys, you are amazing ;)

2024年4月10日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear Pieczus,

Wow, your enthusiasm is infectious! We're absolutely thrilled to receive such heartfelt praise from you. Knowing that you think we're the best and that you love what we do truly means the world to us.

You're amazing too! Your support and appreciation fuel our passion for providing the best possible gaming experience. We're committed to continuously striving for excellence and ensuring that every moment you spend with us is nothing short of fantastic.

If you need anything or just want to chat about your favorite games, don't hesitate to contact our support team. We are very excited to continue this incredible journey together.

Best regards,
Rakoo Casino Team

5つ星のうち4の評価

Good casino

Good casino

2024年2月27日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear Matti Stal,

We are delighted to receive your positive feedback regarding our casino. Your satisfaction is our utmost priority, and we are thrilled to hear that you had a good experience with us.

We are committed to providing a top-notch gaming environment for our players, and your feedback serves as a valuable reassurance that we are on the right track. Your support means the world to us, and we are truly grateful for your continued patronage.

We are always striving to improve and enhance our services, and your feedback plays a crucial role in that process. We sincerely hope to exceed your expectations even further in the future and continue to provide you with an exceptional gaming experience.

Once again, thank you for taking the time to share your thoughts with us.

Best regards,
Rakoo Casino Team

5つ星のうち5の評価

One of the greatest online casinos with…

One of the greatest online casinos with an exellent variety of games. Instant money depositing and withdrawals. Also a great personal VIP feuture where you will get personal bonuses and more. By far one of the most trusted online casinos

2024年4月14日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear Mustafa Sayilir,

Your feedback brings us immense joy and gratitude! We're thrilled to learn that your experience at our casino has been nothing short of exceptional.

Providing our players with a diverse and exciting selection of games is a cornerstone of our commitment to excellence, and we're delighted that you've found our variety to be excellent.

We understand the importance of quick and hassle-free transactions, and we're glad to hear that you've experienced instant money depositing and withdrawals. Ensuring a seamless and efficient banking experience is paramount to us.

Our personal VIP feature aims to provide our valued players like yourself with exclusive benefits and personalized bonuses, and we're thrilled that you've found it to be great. Your satisfaction and loyalty mean the world to us.

Thank you for placing your trust in us as one of the most trusted online casinos. We're honored to have you as part of our community and look forward to continuing to exceed your expectations.

If there's anything else we can do to enhance your experience or if you have any suggestions, please don't hesitate to reach out.

Best regards,
Rakoo Casino Team

5つ星のうち5の評価

Great VIP Manager!

Great VIP Manager!

Good service / great variety of games / many withdrawal methods /

2024年4月5日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear Mathijs Huijnen,

Thank you for sharing your feedback with us. We're thrilled to hear that you've had a positive experience with our VIP manager and that you appreciate the level of service provided.

Ensuring our players receive top-notch service is our priority, and we're delighted that you've found our VIP manager to be exceptional. They are dedicated to providing personalized assistance and ensuring that your gaming experience is nothing short of excellent.

Additionally, we're delighted that you enjoy our wide variety of games and find our withdrawal methods convenient. Offering a diverse selection of games and convenient withdrawal options is essential to us, as we aim to cater to all preferences and ensure a seamless gaming experience for our players.

Thank you for choosing us as your gaming destination. We value your feedback and are committed to continually enhancing our services to meet and exceed your expectations.

Best regards,
Rakoo Casino Team

5つ星のうち5の評価

Olivia helped me great in the live chat…

Olivia helped me great in the live chat and a lot of games are possible to play

2024年4月5日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear Niels Jansen,

Thank you immensely for taking the time to share your experience with us!

We're absolutely thrilled to hear that Olivia provided you with exceptional assistance through our live chat feature. Our team prides itself on delivering top-notch customer service, and it's delightful to know that Olivia made your interaction seamless and enjoyable.

Moreover, we're delighted to learn that you've explored a plethora of games on our platform. With a diverse selection available, we strive to cater to all preferences and ensure that our players have an unforgettable gaming experience.

Your satisfaction and positive feedback fuel our passion for excellence, and we're truly grateful for your patronage. Should you have any further queries or require assistance, please don't hesitate to reach out. We're here to make your time with us as enjoyable and rewarding as possible.

Best regards,
Rakoo Casino Team

5つ星のうち5の評価

Great and friendly support by Olivia…

Great and friendly support by Olivia and all others supporters.. 👍👍

2024年4月4日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear Mandy Bos,

What fantastic feedback to receive – thank you for sharing your experience with us! We're absolutely thrilled to hear that Olivia and our entire support team provided you with great and friendly assistance.

We take immense pride in delivering exceptional customer service, and it's incredibly rewarding to know that our efforts have made a positive impact on your experience.

If there's anything else we can do to make your time with us even more enjoyable, please don't hesitate to let us know. Your satisfaction is our utmost priority, and we're here to ensure that every visit to our casino is nothing short of amazing.

Thanks again for your glowing review, and we can't wait to welcome you back for more great moments at our casino!

Best regards,
Rakoo Casino Team

5つ星のうち5の評価

Markus is kind and helpful ♥️👍🏻

Im enjoying a lot of and can get every week different bonusses!

2024年4月4日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear Enginar Emin,

We deeply appreciate your kind words regarding our manager, Markus, and your overall experience with us. It's fantastic to hear that Markus has been instrumental in enhancing your enjoyment and providing helpful assistance.

At our casino, we're committed to ensuring that every player receives exceptional service and support, and Markus exemplifies this dedication. His kindness and helpfulness are qualities we strive to instill in all members of our team.

We're delighted that you're enjoying your time with us and that you're benefiting from the variety of bonuses we offer each week. It's our aim to continuously provide exciting rewards and incentives to enhance your gaming experience.

Thank you for taking the time to share your positive feedback with us. We're grateful for your support and look forward to continuing to exceed your expectations in the future.

Best regards,
Rakoo Casino Team

5つ星のうち1の評価

Dear friends

Dear friends
It’s a scam

2024年4月4日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear Tariq Khan,

Thank you for your review!We take the feedback of each of our players very seriously and assure you that providing a fair and safe gaming environment is our top priority.

To further investigate this matter and ensure the integrity of our platform, we kindly request that you provide us with specific details regarding your account and the situation you've encountered. Any information you can provide will greatly assist us in addressing your concerns effectively.

Alternatively, if you prefer immediate assistance, please don't hesitate to reach out to our customer support team via live chat or email. They are available around the clock to assist you and will prioritize addressing any issues or inquiries you may have.

Once again, we appreciate your feedback and remain committed to ensuring the trust and satisfaction of all our players.

Best regards,
Rakoo Casino Team

5つ星のうち5の評価

Een van de weinige betrouwbare casino.s…

Een van de weinige betrouwbare casino.s zonder CRUCS .snelle verwerking mooi spelaanbod zeker de moeite waard om een gokje te wagen .

2024年3月31日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear William peeterson,

First and foremost, we want to extend our heartfelt gratitude for taking the time to share your positive experience with our online casino. Your feedback means the world to us, and it truly motivates us to continue delivering top-notch gaming services to all our players.

We're thrilled to hear that you consider us one of the few reliable casinos with a seamless processing system and an attractive range of games. Providing a safe and enjoyable gaming environment is our utmost priority, and we're delighted that we've been able to meet your expectations in this regard.

We strive to offer not only a wide variety of exciting games but also a smooth and efficient gaming experience from start to finish. Your satisfaction is what drives us to constantly improve and innovate, ensuring that every moment you spend with us is filled with excitement and entertainment.

Wishing you continued luck and endless fun on your gaming journey with us!

Best regards,
Rakoo Casino Team

5つ星のうち5の評価

j'ai hâte de gagner lol très bon casino!

j'ai hâte de gagner lol très bon casino!

2024年3月27日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Cher Michael Sordillo,

Merci infiniment pour vos commentaires enthousiastes ! Nous sommes ravis d'entendre parler de votre empressement à ressentir l'excitation de gagner sur notre casino en ligne.

Nous nous efforçons de fournir une expérience de jeu unique qui transcende les attentes. Notre dévouement à l'excellence garantit que chaque moment passé avec nous soit rempli d'opportunités exaltantes et d'aventures inoubliables.

Alors que vous anticipez le frisson de la victoire, nous voulons vous assurer que votre voyage avec nous sera tout simplement extraordinaire. Notre sélection diversifiée de jeux, notre service client inégalé et notre engagement en faveur de l’équité créent l’environnement idéal pour que les joueurs comme vous puissent s’épanouir.

Nous vous invitons à vous immerger dans le monde des possibilités infinies et à découvrir la joie de gagner avec nous. Que vous soyez un joueur chevronné ou que vous commenciez tout juste votre aventure de jeu, nous vous promettons une expérience qui vous donnera envie d'en savoir plus.

Préparez-vous à embarquer pour un voyage inoubliable rempli d'excitation, de rires et, bien sûr, de victoires qui vous feront dire «lol» de la meilleure façon possible !

Cordialement,
L'équipe du casino Rakoo

5つ星のうち5の評価

Great casino.many game:)))

2024年3月25日
自発的なレビュー
Rakoo Casino ロゴ

Rakoo Casino からの回答

Dear Grazyna Pawelec,

Thanks a bunch for the awesome feedback!

We're absolutely stoked that you're having a blast at our casino and enjoying the wide array of games we've got on offer. We've got something for every taste!

If you ever need anything or just want to chat about your favorite games, feel free to write to our support team.

Cheers to more fun times ahead!

Best regards,
Rakoo Casino Team

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