Rangemoors レビュー 245

Our solid fuel stove has lived in our lounge for more than the 25 years we have lived here. I’d replaced a couple of parts, about 15 years ago, and now the Belfort was beginning to show its age - again!
Rangemoors had supplied the parts before so I thought I would go back to them.
SUCCESS!
Within three days I had a big, very heavy parcel delivered with all 5 of the parts I needed!
No problems, no excuses! Everything I ordered was there - beautifully and securely packed.
Next time I need parts for the Belfort, I will be going straight to Rangemoors!

The knowledge of the person I spoke to and updates on my order progress were very helpful

Ordered three items for my wood burning stove. Process very easy and items delivered quickly. Had to return one item because I ordered incorrectly. Return process very easy and hassle free.

Less than 24 hours from ordering to fitting.

Rangemoors really is an excellent company. I needed to change the firebricks and baffle plate in my Franco Belge Montfort Classic wood burner. I initially ordered direct from their website, but when the parts arrived they didn't fit. I called and received fantastic customer service; I had mis-identified my own wood burner!!!! The return was quickly arranged and my account credited. I then re-ordered the correct parts, and was informed that there may be a delay as they were waiting for a shipment from the supplier. I was kept informed on the progress and received an e-mail on 17 Dec 25 to let me know the items had been dispatched, and they arrived the next day. Everything was EXTREMELY well packaged and arrived in perfect condition. Swapping the items out of my log burner was really easy and everything fitted perfectly. There was a useful little leaflet included in the package, providing advice on wood burner care, and there is other useful maintenance advice/guidance on their website. Overall, I am extremely pleased with this purchase; the cost was very reasonable, customer service was great, delivery was quick once the parts had arrived and everything fit....what more can you ask? Highly recommended.

Items ordered arrived next day. All arrived very well packaged. Excellent service.

The website made choice ot the correct part easy. The part came quickly and fitted easily.

Excellent customer service, I phoned up not really knowing what I needed exactly and the staff were amazing at sorting out what was required and the delivery was super fast from one end of the country to the other! Will be a returning customer for sure.

Items delivered as ordered,

Perfect. From range of products,to delivery. Seamless. Would recommend 👍👍

Well packaged, parts as expected, delivery with a reputable courier.

Quick delivery and the items were well packaged, thank you

Fantastic service from the staff at rangemoors, ordered a new part for my fire and received it after 3days 😀

Competative price. Good product well package and speedy delivery . Very good shopping experience . Highly recommend.

Easy to identify and purchase the part for my log burner. The delivery was very prompt, the cast iron part was very well wrapped, protecting the part

What we ordered was delivered quickly and was well packaged. Delivery company they use is one of the best in my opinion.
The products are very well made and look forward to using them. Highly recommend this company

Needed a new ash pan for a Morso Squirrel as the last was NOT an official Morso part. Never again will I purchase a non-Morso part.

The ash pan is clearly of a superior quality compared to a knock off part. Got a few other items as well.

Ordered on a Monday (morning) it arrived the next day.

Have ordered from Rangemoors in the past and they have always provided excellent service, assistance and quality. Cheers!

Easy to order, quick delivery, very well packed.
We got the 2 potato baker for the stove top. It's very good, very heavy so make sure you have heatproof gloves. We had potatoes in the tip for about 3 hours and they were just done, I think next time I'll put them on at lunchtime ready for evening meal then they'll be crispy jackets. Great little piece of kit though, not costing you the oven, so just leave them on the stove. 5⭐️

Excellent product and fast delivery
And securely packed.