Rapid Radios レビュー 307

Rapid Radios からの回答

2025年12月18日

Thank you for the great review! We love hearing how you put the radios to the test, and it’s awesome to know they held up and performed exactly as expected. We’re glad they cleaned up easily and continue to work great. Thanks for sharing your experience and for choosing Rapid Radios!

– The Rapid Radios Team

Rapid Radios からの回答

2025年12月16日

Thank you for the kind words and recommendation! We’re thrilled to hear you’re happy with the quality of our products and our warranty support. We truly appreciate your trust and support—it means a lot to our team!

– The Rapid Radios Team

Rapid Radios からの回答

2025年12月15日

Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you taking the time to provide details. The annual service fee is prominently displayed in multiple areas on our website, including the product page under “What’s Included,” the FAQ page, the Terms of Service page, our emails, and on various landing pages. We understand it can still be surprising if overlooked, and we apologize if this wasn’t clear initially.

Regarding battery life, the issue could be related to faulty batteries. We’re more than happy to send replacements to see if that resolves the problem you’re experiencing.

A representative will be reaching out to you directly soon to discuss these issues, review previous correspondence, and assist with a resolution, with the hope of turning your 1-star experience into a 5-star one. Again, we sincerely apologize for the issues and hope to make things right.

– The Rapid Radios Team

Rapid Radios からの回答

2025年12月15日

Thank you for your review! We’re glad Joshua was able to help resolve the issue and get your radios communicating properly. It’s great to hear you had a positive experience with our support team!

– The Rapid Radios Team

Rapid Radios からの回答

2025年12月15日

Thank you for the wonderful review! We’re so glad to hear our radios are providing peace of mind for your mom and keeping her connected, even in areas with power and cell outages. It’s great to know our support team was able to help quickly.

– The Rapid Radios Team

Rapid Radios からの回答

2025年12月12日

Thank you so much for your feedback! We're glad to hear Patsy was able to answer all your questions and respond quickly. We appreciate you taking the time to share your experience!

— The Rapid Radios Team

Rapid Radios からの回答

2025年12月12日

Thank you for the awesome review! We’re happy to hear that Joey was able to answer your questions and get your new group set up so you can expand your Rapid Radios use. We appreciate you being a part of the Rapid Radios family and are always here if you need anything!

— The Rapid Radios Team

Rapid Radios からの回答

2025年12月12日

Thank you for the great review! We’re thrilled to hear that your new radios are meeting your business communication needs and that Natalie was able to help you get comfortable with the customer portal. We appreciate you choosing Rapid Radios and we're always here if you need anything!

— The Rapid Radios Team

Rapid Radios からの回答

2025年12月12日

Thank you for the wonderful review! We’re so glad to hear that every interaction with our team has been helpful and kind. Our goal is always to provide quick, supportive assistance, and it means a lot to know that’s been your experience. We appreciate you choosing Rapid Radios and are always here whenever you need us!

— The Rapid Radios Team

Rapid Radios からの回答

2025年12月10日

Thank you so much for the thoughtful review! We’re thrilled to hear that Rapid Radios has been valuable for your community response teams and that our support team has been able to help quickly—even with special requests. We truly appreciate the recommendation for family, work, and public safety use. Thank you for trusting us with your communication needs!

— The Rapid Radios Team

Rapid Radios からの回答

2025年12月10日

Thank you for the great review! We’re happy to hear your experience has been excellent and that our technical support team was able to help—10/10 means a lot to us! We appreciate you owning six of our radios and your continued trust in Rapid Radios. Thanks again, and we’ll keep working hard for you!

— The Rapid Radios Team

Rapid Radios からの回答

2025年12月10日

Thank you so much for the kind words! We’re glad to hear your ordering experience was smooth and that our customer service team has taken great care of you. We truly appreciate you choosing Rapid Radios and we’re always here if you need anything in the future!

— The Rapid Radios Team

Rapid Radios からの回答

2025年12月8日

Thanks so much for the awesome feedback! We’re happy to hear your order arrived quickly, even during the busy Black Friday rush—and it’s great that your team is already loving the radios!

We’re also glad the group setup went smoothly and that our team was able to get everything configured for you right away. Fast service and easy activation are exactly what we aim for.

We truly appreciate you choosing Rapid Radios, and we’re always here if you need anything!

— The Rapid Radios Team

Rapid Radios からの回答

2025年12月4日

Thank you so much for sharing your experience with us! We’re thrilled to hear that everything—from ordering to unboxing your 6-pack—has been such a great experience. We’re glad you’re enjoying the radios and the radio bag, and it’s awesome to hear you’ve already added more accessories to your setup!

Our team truly appreciates your kind words about our customer service. It means a lot to us to know you’re having fun with your gear and getting great use out of it.

Thanks again for your support — we’re grateful to have you as part of the Rapid Radios family!

— The Rapid Radios Team

Rapid Radios からの回答

2025年12月4日

Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that our team has been able to support you quickly and kindly whenever you’ve reached out. It’s great to know we could get your radios back on track in just a few minutes and get those instructions mailed out to you right away.

Providing reliable, friendly customer service is something we take seriously, and your feedback means a lot to our team.

Thank you again for your kind words — we truly appreciate it!

— The Rapid Radios Team

Rapid Radios からの回答

2025年12月3日

Thank you for your kind words! We’re so glad Patsy was able to assist you quickly and thoroughly, providing the answers you needed. She’ll be thrilled to hear your feedback. We truly appreciate your support and are happy to have you as part of the Rapid Radios family!

— The Rapid Radios Team

Rapid Radios からの回答

2025年12月2日

Thank you for sharing your experience! It’s great to hear how you’ve set up your group and how the radios are giving you and your family reliable communication—especially when your phone system goes down. We’re also glad to hear that others are recognizing the value of having a secure backup to their LTE network. It’s impressive how you’ve customized your groups to stay connected while keeping everything organized.

— The Rapid Radios Team

Rapid Radios からの回答

2025年12月1日

Thank you for the great review! We’re glad you had a positive experience with our customer service, and we’re excited for you to try out your new radios. We hope you enjoy them!

— The Rapid Radios Team

Rapid Radios からの回答

2025年12月1日

Thank you for the wonderful review! We’re so glad to hear Erika was able to help you quickly — even on a Sunday — and make your renewal process fast and simple. We truly appreciate you sharing your experience, and we’re happy to know your radios continue to deliver clear, reliable communication. Thanks for choosing Rapid Radios!

— The Rapid Radios Team

Rapid Radios からの回答

2025年12月1日

Thank you for the great feedback! We’re thrilled to hear the radios performed crystal clear even at 40 miles apart — that’s exactly what we love to hear. We’re glad you’re enjoying them and appreciate you choosing Rapid Radios!

— The Rapid Radios Team