Rapid Scooter Master レビュー 

469
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ordered 2 kukirin G3 pro’s and arrived 2 days later brilliant service! Had air in one of the back hydraulic brakes so Fred ordered me a bleed kit to be delivered to my house and i bled the brake... もっと見る

企業が回答しました

5つ星のうち5の評価

rapid Scooter master is very friendly I have bought a bike last summer still using it each time free air controlling and I’m so happy I recommend here to all friends just try ones thank you.

企業が回答しました

5つ星のうち5の評価

Best E scooters / E-bikes service and shop in London. I had finally found intelligent engineers who resolved my problems with IENYRID Scooter (Es1 model). They fixed it within one hour o... もっと見る

企業が回答しました

5つ星のうち5の評価

Staff very helpful. I needed to cancel my order and without any questions got sorted immediately with stopping bike on depo and organising return. Highly recommended. Grat stock and prices. Also sorti... もっと見る

企業が回答しました

企業情報

  1. スクーター販売店
  2. 自転車修理店
  3. 自転車屋
  4. スクーター修理工場

当該企業による記述

Rapid Scooter is a specialist retailer with the market leading Electric Scooter and Electric Bikes in stock. We take pride in our products and aim to provide the best customer service in the rapidly growing electric mobility industry. We want to ensure that our customer service is always at its highest standard, whilst always improving it with your honest Trust Pilot review.


連絡先

4.8

優良

TrustScore 5段階評価の5

469件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(469)

過去12か月のレビュー数: 144

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5つ星のうち5の評価

Best in London

Always good experience with these guys, very professional and knowledgeable.

Many thanks

2025年10月27日
自発的なレビュー
Rapid Scooter Master ロゴ

Rapid Scooter Master からの回答

Thank you, Kaz! It's brilliant to know you keep having such consistently good experiences with us. We really appreciate you taking the time to say so.

5つ星のうち1の評価

Don’t ever trust this people

Don’t ever trust this people, avoid at all costs, they are liars and very dishonest all of them, once they took your money the will became your worst enemy, they have no word, and if i have read the reviews before spending my money on them I would never do, if you can’t trust peoples words then you will always loose, and will take your money your time and you will be stressed, not worthy, and i pay more expensive so I could get from a store, big mistake. Avoid because not honest people.

2025年10月25日
自発的なレビュー
Rapid Scooter Master ロゴ

Rapid Scooter Master からの回答

Hi Marcio,

Thank you for your feedback. We’re sorry the experience did not meet your expectations, but we do want to provide clarity for anyone reading.

You placed your order on 20th October for in-store collection. As explained multiple times via live chat, email, and over the phone, we require 3–5 working days to transfer the product from our warehouse and assemble it safely. This timeline applies to all customers we do not rush assembly because safety checks are essential.

Despite this, you insisted on collection sooner than the agreed timeframe. Our team including Steve from Live Chat, Fred from Customer Support, and Sanj at the store all repeated the same information clearly so there was no misunderstanding. Unfortunately, the conversation became increasingly difficult, due constant shouting and using unacceptable language and we were unable to meet your request for faster turnaround.

For that reason, we refunded your order in full and cancelled it to avoid any further frustration on your side.

We always aim to be transparent and fair. Our goal is to deliver products that are safe, checked, and correctly assembled never rushed.

We wish you the best and hope you find the right bike elsewhere.

Regards,
Rapid Scooter Master Support Team

5つ星のうち5の評価

This shop is seriously awesome!!!

This shop is seriously awesome, the second scooter I have purchased from them and they never fail to disappoint. Fast delivery and great service. Cant recommend them enough. Anyone looking to invest in a scooter this is the place to go 👍

2025年9月27日
Rapid Scooter Master ロゴ

Rapid Scooter Master からの回答

Thanks Robbie! Having you back for a second scooter means so much to us, and we're glad the fast delivery and service lived up to expectations again.

5つ星のうち5の評価

Great eBike retailer

Just used RSM to buy an Engwe bike, and the staff were very helpful and accommodating. I was a bit hesitant spending that amount of money at first, but the staff helped at every step, and reassured me.

2025年10月17日
自発的なレビュー
Rapid Scooter Master ロゴ

Rapid Scooter Master からの回答

Thank you, Aaron! We know spending that much on a bike can feel like a big decision, so we're glad the team could reassure you every step of the way. Enjoy the Engwe!

5つ星のうち5の評価

Best e-bike store

My first experience buying from Rapid Scooter Master was excellent. Fred at the Finchley branch, along with the online team, was very helpful and answered all my questions. Thank you! More power to you!👍

2025年10月13日
自発的なレビュー
Rapid Scooter Master ロゴ

Rapid Scooter Master からの回答

Thank you, Michael! We'll pass your thanks on to Fred and the online team. Welcome to the Rapid Scooter family, here's to many more miles!

5つ星のうち5の評価

Delivery was quick and the bike is…

Delivery was quick and the bike is great quality only issue I had was with the charger plug as it's an adapter for us/EU to UK it was very loose fitting and fiddly to get to work however a quick trip to my local home bargains sorted it with a new adapter

2025年9月30日
Rapid Scooter Master ロゴ

Rapid Scooter Master からの回答

Thanks for the honest feedback, Isaac! Glad the delivery and bike quality hit the mark, and sorry the adapter was a bit fiddly. We'll take that on board for future orders.

5つ星のうち5の評価

Very good customer service

Very good customer service
I brought new bike from here and they are always ready to help people
Truly recommend

2025年10月4日
自発的なレビュー
Rapid Scooter Master ロゴ

Rapid Scooter Master からの回答

Thank you, Zekrullah! We're so glad the team was there to help whenever you needed it. Really appreciate the recommendation.

5つ星のうち5の評価

I was very nervous about about spending…

I was very nervous about about spending all that money on an e scooter for my grandson I wanted it just right for him!, and the team were so so helpful they helped with every question so quickly and didn't make me feel silly. I will keep using them and recommend them to everyone

2025年9月27日
Rapid Scooter Master ロゴ

Rapid Scooter Master からの回答

Thank you so much, Josephine! We know choosing the right scooter for a loved one can feel like a big decision, so we're really glad the team could answer every question and put your mind at ease. Your grandson is in for a treat!

5つ星のうち1の評価

You better stop the prank calls or I'm…

You better stop the prank calls or I'm getting InTouch with the police
Bang out of order first you do me over now this it better stop

2025年10月2日
自発的なレビュー
Rapid Scooter Master ロゴ

Rapid Scooter Master からの回答

Hi Sajid,

Thanks for reaching out. It appears you've mistaken us with a other company perhaps. If so please kindly move your review to the correct business.

Rapid Scooter
Customer Happiness Team

5つ星のうち5の評価

Delivery was spot on and the scooter…

Delivery was spot on and the scooter exceeded expectations...would definitely buy from them again

2025年9月26日
Rapid Scooter Master ロゴ

Rapid Scooter Master からの回答

Thank you, Theresa! We're delighted the scooter exceeded your expectations and that delivery was spot on. Really appreciate you saying you'd buy from us again.

5つ星のうち5の評価

made everything extremely easy to…

made everything extremely easy to understand, i had a problem after assembling the product, so i went and showed him it and he fixed it immediately, amazing service too

2025年9月30日
自発的なレビュー
Rapid Scooter Master ロゴ

Rapid Scooter Master からの回答

Thank you, Ahmad! Glad the team could make things easy to understand and get your issue fixed immediately. That's exactly the service we aim for.

5つ星のうち5の評価

In safe Hands

I ordered 2 identical Bikes in July .However i had to wait a couple of months for them to come back into stock .Once i got them and put them together I broke the key on one of them trying to release the battery. I contacted Rapid Scooter and with in a few days a full replacement lock with keys had arrived at my address. They where really helpful from the very start of me ordering these bikes in July right up to the replacement lock > I do hope i don't have to contact Rapid Scooter again with any other problems But if i do i know i will be dealing with a business who will do where upmost to solve whatever problem i have I would highly recommend anybody who is interested in purchasing a Bike or Scooter to contact ant talk to these people first No matter how far you live from there Business I live in North Wales and there are plenty of suppliers in my area But i chose this one after a short phone call

2025年9月12日
自発的なレビュー
Rapid Scooter Master ロゴ

Rapid Scooter Master からの回答

Thank you, Mike! We're really glad we could sort a full replacement lock so quickly once that key snapped, and that the team was helpful right from your first order in July. Really appreciate you recommending us so warmly, even all the way from North Wales!

5つ星のうち5の評価

They have repaired my bike several…

They have repaired my bike several times with cheap price and fast also I recommended to my friends

2025年9月9日
自発的なレビュー
Rapid Scooter Master ロゴ

Rapid Scooter Master からの回答

Thank you, Hassan! Glad we could keep your bike running well at a fair price. Really appreciate you recommending us to your friends.

5つ星のうち5の評価

Very quick delivery

Very quick delivery. Bike is exactly as described and packaged very well to avoid damage. Rapis Scooter is £100 cheaper for this model than anywhere else I could find. I had a query about the bike after I ordered it. I rang them and they were extremely helpful.

2025年8月30日
Rapid Scooter Master ロゴ

Rapid Scooter Master からの回答

Thank you, Stephen! We're glad the bike arrived exactly as described and well protected, and that you found us better value too. Pleased the team could help with your query.

5つ星のうち5の評価

They fixed my scooter perfect with good…

They fixed my scooter perfect with good price also just take 1 hour ,recommend this shop to my friends also i come back

2025年9月4日
自発的なレビュー
Rapid Scooter Master ロゴ

Rapid Scooter Master からの回答

Thank you! Glad we could fix your scooter perfectly, quickly and at a good price. Thanks so much for recommending the shop to your friends, see you again soon.

5つ星のうち5の評価

Help me out alot

Help me out alot

2025年9月4日
自発的なレビュー
Rapid Scooter Master ロゴ

Rapid Scooter Master からの回答

Thank you for the kind words, we're glad we could help you out!

5つ星のうち5の評価

Excellent service and support

I bought an electric scooter fr9m Rapid scooter , delivery was express so fast and secure , also I had difficulty to restore it ,I contact them they been very helpful and big support , now all sort it , big thanks to all the team and a huge thanks to the technician Fred for his help and giving me plenty time and advices to sort the Scooter, this tool will help me to go to work 👍

2025年9月4日
自発的なレビュー
Rapid Scooter Master ロゴ

Rapid Scooter Master からの回答

Thank you so much for this detailed review! We're delighted delivery was fast and secure, and that the team could get everything sorted when you had that difficulty restoring it. We'll pass on your thanks to Fred, glad his advice set you up to get going.

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